Amplitude logo
Amplitude

We help companies build better products.

Senior Order Management Analyst

Business AnalystBusiness AnalystFull TimeRemoteSeniorTeam 501-1,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

California

Posted

20 hours ago

Salary

$107K - $181K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishERP

Job Description

Senior Order Management Analyst

Amplitude

• Evaluate and process customer orders with a focus on accuracy, compliance, and downstream impact • Apply structured thinking to complex and non-standard deal scenarios, identifying risks and resolution paths • Partner with Sales, Finance, and RevOps to resolve order issues efficiently and prevent repeat errors • Analyze order data to identify patterns, root causes, and opportunities for process improvement • Document and operationalize improvements that increase consistency, scalability, and throughput

Job Requirements

  • Bachelor’s degree in Business, Finance, Operations, or a related field (or equivalent practical experience)
  • 3+ years of experience in order management, sales operations, or revenue operations within a fast-paced environment
  • Strong command of CRM and ERP systems (Salesforce required; NetSuite, SAP, or similar preferred)
  • Proven ability to manage high volumes of work while balancing accuracy, urgency, and business impact
  • Excellent organizational and prioritization skills—you know how to move fast without breaking things.

Benefits

  • Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans
  • 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
  • Flexible time off, ​p​aid holidays, and more
  • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
  • Excellent Parental benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
  • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
  • Employee Stock Purchase Program​ (ESPP)

Related Categories

Related Job Pages

More Business Analyst Jobs

Senior IT Business Analyst

JTL-Software GmbH

JTL ist einer der führenden Anbieter von E-Commerce-Software im deutschsprachigen Raum – mit ca. 450 gruppenweiten Mitarbeiter:innen und 50.000 Kunden aus verschiedensten Branchen. Wir entwickeln skalierbare, flexible Lösungen für den Onlinehandel der Zukunft – von der Warenwirtschaft bis zur Shop- und Marktplatzanbindung. Fairness und Respekt sind bei uns gelebte Praxis.

Business Analyst21 hours ago

Role Description Du wirst Teil unseres IT-Teams und bildest die Brücke zwischen Business und Engineering. Wir übersetzen, was die Fachbereiche brauchen, in Dinge, die unser IT-Team wirklich bauen kann – und haken nach, wenn etwas technisch nicht aufgeht. Du fühlst dich hier wohl, wenn du gern verstehst, wie Systeme wirklich funktionieren, und Menschen zusammenbringst, ohne dich dabei auf einen Titel zu verlassen. Diese Rolle gehört zur IT – nicht zu einem Fachbereich. Du bringst echtes IT-Engineering-Wissen in den Dialog mit dem Business ein: ein fundiertes Verständnis davon, wie Systeme funktionieren, wie Architekturen und Datenflüsse aufgebaut sind und welche technischen Konsequenzen eine Anforderung tatsächlich hat. Genau diese Grundlage macht die Rolle aus. Sie ermöglicht es dir, sowohl Wünsche aus den Fachbereichen als auch Lösungsvorschläge des IT-Teams kritisch zu hinterfragen – und Machbarkeit selbst einzuschätzen, statt jede Frage an die Entwicklung weiterzureichen. Delivery-Verantwortung und SLA-Ownership liegen beim IT Manager / IT Leiter. Deine Aufgabe ist es, sicherzustellen, dass auf dem Weg dorthin die richtigen Dinge gebaut werden – fachlich fundiert und technisch durchdacht. Responsibilities - Du nimmst Anforderungen aus den Fachbereichen auf, hinterfragst sie technisch und überführst sie in klare Spezifikationen, Epics und Akzeptanzkriterien mit echter technischer Tiefe. - Du schätzt Machbarkeit und technische Auswirkungen selbst ein – ohne für jede Frage die Entwicklung einbinden zu müssen. - Du strukturierst und priorisierst den fachlichen Backlog und bringst Anforderungen in einen klaren, testbaren und lieferfähigen Zustand. - Du treibst die Einführung des Gelieferten voran: Du erkennst Change-Auswirkungen früh, erstellst verständliche Rollout-Unterlagen und sammelst Feedback zum Nachsteuern. - Du bereitest Business Cases und Optionenvergleiche auf, die Entscheidungen mit Business Value, technischem Aufwand und Risiko untermauern. Qualifications - Du hast einen Hintergrund in IT-Engineering, Softwareentwicklung oder einem technischen Systemumfeld – und hast eng mit Fachbereichen zusammengearbeitet. - Du verstehst APIs, Datenflüsse, Systemarchitektur und Integrationsmuster gut genug, um technische Lösungsvorschläge eigenständig zu bewerten. - Du kennst dich mit Microsoft 365 in einer Hybridumgebung (Cloud + On-Premise) aus – inklusive Administration und Konfiguration, nicht nur als Anwender. - Du bringst nachgewiesene Praxis im Requirements Engineering mit: Epics, User Stories und Akzeptanzkriterien. - Du managst Stakeholder souverän, auch ohne disziplinarische Autorität, und ordnest Entscheidungen mit Daten und Metriken ein. - Du hast ein grundlegendes Verständnis von IT-Sicherheit und Compliance. - Du sprichst und schreibst verhandlungssicher Deutsch und Englisch. Nice to have - SQL oder Datenabfragen für eigenständige Analysen. - Erfahrung in der Bewertung oder Auswahl von SaaS-Tools und IT-Lösungen. - Sicherer Umgang mit AI-Tools zur datengetriebenen Entscheidungsunterstützung. - Erfahrung mit agilen Arbeitsweisen (Scrum, Kanban). - Kenntnisse in Scripting oder Automatisierung (z. B. Power Automate, Python). Benefits - Remote-first innerhalb Deutschlands, mit der Möglichkeit, bis zu 180 Tage pro Jahr aus berechtigten Ländern remote zu arbeiten. - Essenszuschuss von bis zu 115 € netto pro Monat. - Ergonomische Arbeitsplatzpauschale für die Ausstattung deines Homeoffice. - Regelmäßige Teamevents, unternehmensweite Offsites sowie Sommer- und Weihnachtsfeiern, um den Austausch in einem Remote-first-Unternehmen zu fördern. - Zuschuss für EGYM Wellpass und JobRad. - Finanzielle Benefits, einschließlich vermögenswirksamer Leistungen sowie einer betrieblichen Altersvorsorge.

Germany

Travel Business Builder

Sweet Carolina Travels

At Sweet Carolina Travels, we believe travel isn’t just about destinations—it’s about creating unforgettable experiences and lifelong memories. We are a fast-growing travel agency that empowers motivated individuals to build their own successful travel businesses with the support, training, and resources of a trusted brand.

Role Description We are seeking driven, open-minded individuals to join us as Travel Business Builders. This role is perfect for someone who wants to turn their passion for travel into a thriving business. As a Travel Business Builder, you’ll learn the ins and outs of the travel industry, help clients design their dream vacations, and grow your own business while enjoying the freedom of working from anywhere. - Build and grow your independent travel business under our agency’s guidance - Assist clients with planning vacations, cruises, group trips, honeymoons, and luxury getaways - Develop and maintain strong client relationships through excellent service and follow-up - Market your business through social media, networking, and community engagement - Stay up to date on travel trends, destinations, and supplier promotions - Manage bookings, payments, and client itineraries with attention to detail - Participate in ongoing training and professional development opportunities Qualifications - Passion for travel and helping others create memorable experiences - Entrepreneurial mindset and desire to build your own business - Strong communication and customer service skills - Self-motivated, organized, and detail-oriented - Comfortable with social media and online marketing - Prior sales, customer service, or business experience is a plus (but not required) - No prior travel industry experience necessary—training provided Benefits - Full training, mentorship, and ongoing support - Access to industry-leading booking tools and travel suppliers - Competitive commission structure with unlimited earning potential - Flexibility to work from home and set your own schedule - Opportunities for personal travel at discounted rates (FAM trips and perks) - A supportive team culture with networking and growth opportunities Company Description At Sweet Carolina Travels, we believe travel isn’t just about destinations—it’s about creating unforgettable experiences and lifelong memories. We are a fast-growing travel agency that empowers motivated individuals to build their own successful travel businesses with the support, training, and resources of a trusted brand.

Worldwide
Beths Beautiful Destinations logo

Building Business Travel Itineraries

Beths Beautiful Destinations

This is your chance to turn travel into a fulfilling career with cutting-edge tools, strong industry backing, and complete flexibility. Whether you’re looking for a side gig or a long-term career, start your adventure with us today!

Full TimeRemoteTeam 11-50

Role Description This is a remote position. - WFH Building Business Travel Itineraries - Full or Part-Time - We have an amazing opportunity to build business travel itineraries with major Hotels, Cruise Lines, Theme Parks, and more! Roles & Responsibilities: - Arrange Travel for businesses, sports teams, vacations, Weddings, and more. - Determine customers' needs and preferences, such as schedules, costs, and payment plans. - Plan and arrange tour packages, excursions, and day trips. - Book reservations for travel, hotel, flights, rental cars, special events, and honeymoons. - Provide proper documentation to the clients, such as authorization forms, flight tickets, and theme park tickets. Qualifications - The desire to assist with making amazing vacations. - Time management skills, you are your own boss. - Ability to adapt to changing situations. - Desire to thrive. Requirements - You must be 18+ years of age and reside in one of these countries: - USA - Dominican Republic - St. Lucia - Cayman Islands - Bahamas - Mexico - Costa Rica - United Kingdom - Italy - Panama - Aruba - Colombia - Barbados - Ireland - Jamaica - Spain - Honduras - Belize - Germany - France - New Zealand - Only the listed countries will be considered! Benefits - Travel Discounts - Travel Agent Liability Insurance - FREE dedicated website - Work from home - Be your own boss and set your own work schedule - FAM {familiarization} trips

Northern America + 3 moreAll locations: Northern America | Europe | Australia and New Zealand | Latin America and the Caribbean
$65K / year

Role Description - Experiência sólida (mínimo de 4 a 5 anos) com desenvolvimento, administração e evolução do JSM - Atuação comprovada na construção e evolução de esteiras de ITSM (Incidente, Requisição, Problema, Mudança e CMDB) - Forte experiência em projetos de implantação e transformação de ITSM, desde levantamento de requisitos até go-live e sustentação - Domínio na criação e customização de workflows complexos, formulários, SLAs, filas e regras de negócio no JSM - Experiência avançada com automações (Automation) voltadas à eficiência operacional e redução de esforço manual - Vivência com modelagem e governança de ativos utilizando Assets (CMDB) - Experiência com integrações via API REST, webhooks e orquestração de processos com outras ferramentas (monitoramento, DevOps, atendimento, etc.) - Conhecimento prático em boas práticas de ITIL, com aplicação real nos fluxos implementados - Experiência com desenvolvimento e uso de plugins do ecossistema Atalassian (ex: ScriptRunner, Insight/Assets, Tempo, Automation avançada) - Capacidade de estruturar e evoluir catálogo de serviços, portais de atendimento e jornadas do usuário - Experiência com definição e acompanhamento de indicadores operacionais (SLA, SLO, MTTR, volume, backlog, taxa de resolução) - Vivência com atuação em ambientes corporativos complexos, com múltiplas integrações e alto volume de chamados - Experiência com documentação funcional e técnica dos processos implementados. Company Description

Brazil
$140.4K / year