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Principal Production Engineer
Location
Australia
Posted
12 days ago
Salary
0
Seniority
Lead
Job Description
Principal Production Engineer
Canva
• Join the team redefining how the world experiences design. • The Production Engineering team sits at the intersection of software engineering and the hardest reliability problems in Canva's infrastructure. • Writing software. Changing how production behaves. When it works, every team ships with more confidence and Canva gets faster and more resilient for the people who use it every day. • The strategic bet is a different model entirely. Canva's own take on what production reliability looks like, built for how we work. • Not operationalising systems. Not running alerts. Writing software that changes how production behaves. • Leading the hardest engagements: Taking personal ownership of the most technically complex areas, sharding, multi-region architecture, JVM performance at scale, while the team builds depth in adjacent domains. • Setting the technical bar: What it means to be a production engineer at Canva. The standard for technical credibility. The archetype that future hiring calibrates against. • Pairing strategy across the team: Deciding how staff and mid-level engineers are paired and what they should be learning from each engagement. • Building the measurement story: Incident severity and duration trending down. Feature launches going to production cleanly. You define what the metrics are and how they're tracked.
Job Requirements
- Experience Production at scale: You've owned reliability in large-scale distributed systems. When things went brake, you investigate how and shipped the solution that lasts forever.
- Technical leadership in embedded models: You've led or helped shape a function where engineers work across team boundaries rather than within a single one. You know what makes that model work and what makes it fail.
- Hands-on through seniority: You've stayed close to the code. At this level, you're the engineer others consult when the problem is genuinely hard.
- Cross-org influence: You've shaped how teams outside your own make technical decisions because your technical judgement is trusted.
- JVM or systems depth: You've built real things in Java, Go, Rust, C++, or a comparable systems language at production scale. Language matters less than depth.
- Distributed systems in practice: You've navigated sharding, replication, failure modes, and consistency tradeoffs in production.
- Technical knowledge Linux internals: You can reason about process scheduling, memory, I/O, and the network stack when a system misbehaves.
- Distributed systems: You've navigated sharding, replication, failure modes, and consistency tradeoffs in production. As well as consistent hashing, leader election, consensus, backpressure, circuit breakers
- Observability tooling: You've built the tracing, dashboards, and alerting that tells you what's wrong.
- Containerisation and orchestration: Kubernetes in production, at the scheduler level.
- Performance analysis: You've profiled JVM applications or systems-level processes and fixed what you found.
- Cloud infrastructure: AWS in production, across the failure modes that matter at scale.
- Incident response: You've been on-call and have opinions about what good looks like.
- Nice to have Enterprise SaaS background: You've done this specific kind of work at an org that's done it well. You know what 'production engineering' means when it's not just a job title.
- JVM internals: You've tuned GC and profiled threads in production.
- Multi-region or sharding experience: You've been involved in a data store migration or multi-region architecture where getting it wrong was not an option.
Benefits
- Equity packages — we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
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• Owning an engagement area: Taking long-term accountability for one of Canva's highest-risk technical domains • Writing production software: The work is code, not process • Instrumenting, refactoring, rebuilding the pieces that cause problems at scale • You're a software engineer first; the reliability outcome at scale is what you're optimising for • Opportunity to pair, mentor and learn from fellow production engineers • Striving for fewer incidents, faster recovery, lower severity, latency that bends in the right direction • Taking pride in moving needle metrics, that positively impacts the quality of the customer experience
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