• Define the technical direction for core product experiences at 1Password. • Drive architecture, engineering standards, and technical direction across the product ecosystem. • Ensure secure, reliable, performant, and maintainable systems throughout the product lifecycle. • Guide long-term architectural investments and establish operational standards for teams. • Evolve 1Password’s product architecture, including AI capabilities integration. • Balance product velocity with engineering durability and drive alignment across teams. • Influence key architectural decisions around distributed systems design and operational resilience. • Mentor engineers and influence technical leadership across the organization to improve operational and engineering standards.

• Provide Level 1–3 support for critical IT Government Systems business applications. • Ensure the reliability, stability, and continuous improvement of systems that serve PBM business customers. • Triage, troubleshoot, and resolve daily production issues. • Address application incidents, identify root causes, implement permanent fixes, and drive process improvements. • Facilitate Break fix existing codebases to improve application stability, scalability, and performance. • Design and implement new features, contribute to technical architecture, and help advance engineering roadmap.

Role Description Glide Ignite moves fast because we build differently. We're looking for a Full Stack Builder — not a traditional product manager, but someone who treats AI coding agents like Claude Code as a force multiplier and ships customer-facing solutions at a pace that would have seemed impossible six months ago. This role sits at the intersection of product and engineering. You'll talk to customers, identify the real problem behind the feature request, and then build the solution — often the same week. You won't hand off specs to someone else. You are the loop: discover, design, build, ship, learn. What You'll Do - Own customer problems end to end, from discovery conversations through shipped, measured solutions. - Build full stack features and standalone tools using AI-assisted development as your default mode — orchestrating Claude Code and similar agents rather than hand-writing every line. - Prototype rapidly to validate ideas with real users, then partner with engineering to harden the winners into production-quality software. - Make strategic product calls on scope, tradeoffs, and sequencing. - Develop and share team practices for agentic development: prompt patterns, repo conventions, guardrails, and review workflows that keep AI-generated code trustworthy. - Stay close to the customer — join calls, read support tickets, watch session replays, and let that context shape what you build. - Influence without authority to drive alignment and remove blockers at the org level, including through serving as the org’s spokesperson on specialized projects. What We're Looking For - Product sense first. - Fluency with AI coding agents. - Bias toward shipping. - Strong judgment under ambiguity. Nice to Have - Experience in a 0→1 product environment or on an incubation/skunkworks-style team. - Background in product management, design, or founding a company alongside engineering work. - Experience building with LLM APIs (tool use, agents, RAG) as product features, not just as development aids. - A portfolio of side projects, internal tools, or prototypes that show how you think. Qualifications - Bachelor’s degree or equivalent; advanced degree preferred. - Typically requires 10+ years of relevant experience, including 3-5 years in a leadership or director-level role. - Strong background in product management, healthcare technology, or SaaS platforms. - Proven experience managing complex products in a healthcare, SaaS, or platform environments. - Strong understanding of healthcare revenue cycles, reimbursement, and prior authorization processes. - Excellent communication, leadership, and stakeholder management skills. - Demonstrated ability to lead cross-functional teams and influence senior stakeholders. - Ability to work independently with significant latitude in determining objectives and approaches. Benefits - Competitive compensation package. - Base Pay Range: $143,300 - $238,900. - Additional compensation such as annual bonus or long-term incentive opportunities may be offered.

• Analyzing software requirements (Intellectual Horsepower; Learning on the Fly) • Writing unit tests (Problem Solving) • Identifying product impact and possible implementation options (Problem Solving) • Hands-on development in an agile environment (Functional/Technical Skills) • Testing and reviewing code for technical accuracy, standards, and functional compliance to the design (Intellectual Horsepower) • Performance and scalability improvement and refactoring of legacy code (Problem Solving; Learning on the Fly) • Working within deadlines in relation to product release timelines, and consistently completing assigned development tasks within required timeframes (Problem Solving) • Participation in training, teaching, and peer code reviews, providing comments and suggestions as appropriate (Intellectual Horsepower) • Daily reporting of development activities • Working with the team to define and agree upon estimates (Functional/Technical Skills) • Following defined software development processes and standards • Responsibly following planned and assigned task lists