• Maintain and distribute weekly/monthly streaming performance dashboards (DAU, MAU, stickiness, logged-in rate, avg. session time) for biweekly stakeholder meetings • Meet with key stakeholders to define target metrics for their teams and reverse-engineer solutions using available pipeline data • Support ad-hoc data requests from leadership as they arise • Monitor and maintain ETL connectors across marketing and social platforms (Facebook Pages, Instagram Business, YouTube Analytics, Google Ads, Tiktok, and more) • Administer automated data transfer jobs in BigQuery, including scheduling management and backfill resolution and maintenance for if/when they break • Serve as subject-matter-expert on data pipeline architecture across cloud data platforms, including data lineage, source systems, and reporting caveats • Partner with revenue operations, social, and marketing teams on performance data audits and dashboard maintenance • Own subscription reporting structures, auditing existing pipelines and developing new ones to support streaming platform analytics • Maintain and enhance custom scripts and queries as business needs evolve (scheduled in GBQ) • Provide cross-functional project management for technical and data initiatives across teams • Pull and reconcile web/app analytics data (GA4) with video platform metrics (JW Player) for subscriber and audience analysis • Develop and maintain DAU/MAU reporting methodology, including documenting data limitations and ensuring appropriate caveats in all stakeholder reporting • Field stakeholder questions on viewing patterns across devices and platforms (Roku, CTV, mobile, web) using combined analytics sources • Coordinate with engineering partners on data sync issues between cloud platforms • Push updated pipeline outputs from BigQuery into downstream data platforms as needed • Troubleshoot and resolve cross-cloud data transfer issues, ensuring outputs are configured correctly to maintain pipeline reliability

• Collect and organize information for the preparation of user manuals, training materials, installation guides, proposals, and reports. • Edit and maintain functional descriptions, system specifications, user manuals, and other customer deliverables. • Support financial and administrative tasks related to business systems. • Prepare and maintain systems, programming, and operations documentation under general supervision. • Maintain a current internal documentation library and coordinate special documentation services as needed. • Provide detailed analysis of various business system functions and support technical documentation efforts.

• Design and develop analytic solutions for strategic and tactical service activities • Deliver insights through dashboards, visuals, and graphical displays in self-service formats • Translate customer needs and use cases into analytic solutions with minimal supervision • Analyze large and complex datasets related to supply chain and operations • Identify, source, and integrate data from disparate systems • Apply statistical models and algorithms to generate insights that influence business decisions • Detect deviations in process or system performance and apply appropriate analytical techniques • Communicate analytical methods and outputs effectively to stakeholders • Support specific supply chain functions including Planning, Fulfilment, Procurement, and Finance • Work within AGILE delivery lifecycle and collaborate with cross-functional teams

• Driving profitable growth through commercial intelligence, structural rigor & strategic steering • Primary performance auditor of commercial outcomes • Identify the "why" behind performance trends and present them compellingly • Conduct deep-dives into revenue beats or misses and distinguish between one-time windfalls and core structural trends • Lead commercial counterparts through the forecasting and budgeting process • Create elegant solutions for complex business topics like pricing elasticity and market entry costs • Build automated revenue reporting using advanced analytical and reporting tools