Role Description We are looking for an experienced Trade Surveillance professional to strengthen our Compliance function and ensure market integrity through proactive monitoring, investigation, and regulatory compliance. - Monitor trading activities and surveillance alerts to identify potential market abuse, including spoofing, layering, wash trades, front-running, insider trading, and market manipulation. - Conduct investigations into suspicious trading patterns and prepare detailed case documentation. - Review and close surveillance alerts generated through internal and external monitoring systems. - Liaise with Compliance, Risk, Operations, Product, and Technology teams on surveillance matters and escalations. - Prepare regulatory reports and responses for exchanges, regulators, and other stakeholders, where applicable. - Perform periodic reviews of surveillance scenarios, thresholds, and monitoring frameworks to enhance effectiveness. - Analyze trading behavior across spot, derivatives, and options products to identify emerging risks. - Maintain MIS, dashboards, and surveillance metrics for management reporting. - Stay updated on regulatory developments, exchange circulars, and industry best practices. - Support audits, inspections, and compliance reviews related to market surveillance activities. - Drive automation and process improvement initiatives to strengthen the surveillance framework. Qualifications - Bachelor's or Master's degree in Finance, Commerce, Economics, Law, or a related field. - 5+ years of experience in Trade Surveillance, Market Surveillance, Compliance Monitoring, or Market Abuse Investigations. - Prior experience with a Stock Broking firm, Capital Markets organization, Exchange, or Trading Platform is mandatory. - Strong understanding of securities markets, derivatives, market conduct regulations, and surveillance methodologies. - Hands-on experience investigating trading alerts and suspicious market activities. - Familiarity with surveillance tools such as SMARTS, Actimize, Compass or similar monitoring systems is preferred. - Strong knowledge of regulatory requirements, exchange rules, and market abuse monitoring frameworks. - Excellent analytical, investigative, and report-writing skills. - Ability to independently manage complex investigations and interact with senior stakeholders. Requirements - Experience in derivatives, futures, options, and leveraged trading products. - Knowledge of AML, Financial Crime, and Fraud Monitoring frameworks. - Proficiency in SQL, Excel, data analytics, or surveillance reporting tools. - Strong communication and stakeholder management skills.

Description and Requirements Location: Virtual within commutable distance to Tampa FL, Aurora IL, St Louis MO, and Oriskany NY offices (with travel to office monthly) The Role Provides billing administration and solutions to MetLife Regional and National Account group customers for Property & Casualty Payroll Deduct and Direct Billing methods. Responsible for the overall customer billing experience and delivering service excellence. Key Responsibilities - Builds and maintains strong relationships with group customers and internal partners. Serves as key contact to internal partners on issues, working effectively with internal and external contacts in problem resolution. Resolves and responds directly to group customers regarding billing inquiries and issues. Participates in escalation calls as billing expert with Customer, Broker, Sales, and Service as situation warrants. - Conducts proactive outreach to group customers regarding payment discrepancies, misdirected payments, cash received without backup, missing remits, missing payments, and overpayments. Offers situation specific alternatives and solutions to assist customers. - Educates customers on the billing and remittance processes and provides ongoing guidance and support during implementation and welcome call, as well as throughout the entire customer relationship to make billing administration easy for our customers and internal partners. - Performs functions critical to the accuracy of billing for assigned group customers including daily review and analysis of error reports; suspense management; billing vs remit discrepancies; billing master schedule updates; final bill hold review and release; eligibility updates and identification and resolution of D&U. Additional functions may be needed based on specific product(s) assigned - Proactively monitors billing transmission and payment processes for assigned block to prevent billing issues and avoid escalations. May require working with customers and partners to change data protocols or processes. - Completes group level reconciliations and payment history review. Determines appropriate cash allocation and provides direction to the Remittance Department for proper premium application. Make decisions regarding refunds, write-offs, and reinstatements. Required Experience - 2+ years business experience - Demonstrates excellent customer service and relationship building skills with the ability to communicate clearly both verbally and in writing, internally and externally. - Ability to handle high pressure situations (internal and external) with tact. - Solid math problem solving skills - Strong attention to detail and analytical thinking skills - Advanced knowledge of Excel - Ability to multi-task and strong organizational skills with ability to work independently and in a team environment - Ability to readily adapt to change, meet deadlines, effective time management and prioritization skills Preferred Experience - Bachelor's degree in a related field. - Working knowledge of multiple billing/administrative systems (UIS, CBS, and CDF) to perform billing functions. - Working knowledge of eligibility and enrollment processes in addition to customer payroll schedules and pay dates The expected salary range for this position is $50,000 - $65,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. $50,000 - $65,000

• Emitir Notas Fiscais de Serviço eletrônicas (NFS-e) conforme legislação municipal e regras específicas de cada cliente • Realizar conferência de dados entre a requisição do serviço, o SAP e a nota fiscal • Verificar a retenção de impostos (ISS, INSS, IR, PIS, COFINS, CSLL), de acordo com a atividade e o município • Validar códigos internos de impostos, garantindo a correta tributação • Apoiar na conciliação entre as notas emitidas e os registros no SAP, assegurando integridade das informações • Manter arquivos e relatórios organizados para auditorias internas e externas

• Support service strategy and innovation initiatives within Operations and Supply Chain organization • Identify unmet customer and partner needs, evaluating new service opportunities • Shape concepts that improve customer experience while reducing service costs and supporting business growth • Lead end-to-end innovation workstreams, translating early insights into prioritized opportunities, pilot concepts, and implementation plans • Partner closely with cross-functional stakeholders to frame problems, develop hypotheses, evaluate tradeoffs, and translate findings into clear, actionable recommendations