Role Description We are seeking a highly motivated Travel Customer Representative to join our team. In this role, you will be responsible for assisting clients in planning and booking their dream vacations. You will work closely with our sales and marketing teams to ensure that our clients receive the best possible experience from start to finish. - Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs - Utilize your knowledge of popular destinations, travel trends, and industry resources to create personalized travel itineraries for clients - Book flights, accommodations, transportation, and activities for clients according to their budget and preferences - Provide exceptional customer service by promptly responding to client inquiries and addressing any concerns or issues that may arise during the planning process or while on vacation - Collaborate with our sales and marketing teams to promote and sell our travel packages and services - Stay up-to-date with industry trends and new travel destinations to continuously improve our offerings and provide the best possible experience for our clients Qualifications - Excellent communication and interpersonal skills - Strong organizational and time-management abilities - Ability to work independently and remotely while maintaining a high level of productivity and attention to detail - Passion for travel and a desire to help others create unforgettable experiences Benefits - Competitive earnings opportunities - Flexible work schedule and the ability to work remotely - Opportunities for professional development and growth within the company - Discounted travel packages and industry perks - Supportive and collaborative team environment

Role Description We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Coordinator. As a contractor, you will play a key role in ensuring the success of our customers by providing exceptional support and service. - Serve as the main point of contact for customers, building strong relationships and providing timely and effective communication - Understand and anticipate customer needs, and proactively provide solutions and recommendations to enhance their experience - Onboard new learners and guide them through our services, ensuring a smooth and successful implementation - Provide ongoing support to learners, troubleshooting issues and resolving any concerns that may arise - Collaborate with cross-functional teams to improve processes and enhance the overall learner experience - Monitor customer usage and performance, and identify opportunities for upselling and cross-selling our products and services - Gather and analyze customer feedback, and provide insights to the team to drive product improvements and enhancements - Keep up-to-date with industry trends and best practices, and share knowledge with the team to continuously improve our customer success strategies Qualifications - Bachelor's degree in Teaching - 2+ years of experience in teaching English (customer success or account management a plus) - Strong communication and interpersonal skills, with the ability to build rapport and trust with customers - Excellent problem-solving and critical thinking skills - Ability to work independently and manage multiple tasks and priorities - Fluent in English (both written and spoken) Location This is a remote position based in Brazil. You will have the flexibility to work from home. Contract Details This is a contractor position with competitive compensation. You will have the opportunity to work with a dynamic and diverse team, and make a significant impact on the success of our customers. If you are passionate about teaching and customer success and have a strong desire to help others achieve their goals, we would love to hear from you! Apply now to join our team at elt as a Customer Success Coordinator.

• Answer inbound calls and assist members with questions related to AAA memberships • Deliver personalized, proactive solutions and recommend valuable products and services • Engage with members using strong communication and a friendly, problem-solving mindset • Think quickly and critically to resolve issues—this is not a scripted environment • Navigate multiple systems and tools while actively listening and multitasking • Maintain a positive, can-do attitude in a fast-paced and evolving environment • Participate in ongoing coaching and development to continually enhance your performance

Role Description We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary. - Recommend cruise lines, ships, and itineraries based on client preferences. - Coordinate pre- and post-cruise travel, including flights and hotel stays. - Book specialty dining, excursions, and onboard experiences. - Track promotions, upgrades, and loyalty program benefits. - Maintain expert-level knowledge of major cruise lines and destinations. Qualifications - Prior experience booking or selling cruises (preferred). - Strong knowledge of ocean and river cruise options. - Ability to work independently and stay organized. - Excellent customer service and upselling skills. Benefits - Remote role with flexible scheduling. - Cruise-specific travel perks, FAM trips, Hotel & Resort discounts. - Access to exclusive industry tools and support from a dedicated team. - $20,000 - $65,000 a year.