Role Description As a Product Marketing Manager, you will support the go-to-market strategy for WebPT's product portfolio, with a focus on solutions that serve the rehab therapy market. This role is ideal for an emerging product marketer who understands how AI is reshaping industries, is eager to be part of that evolution, and has a passion for connecting the right message with the right audience. - Support the go-to-market strategy for WebPT's product portfolio across the rehab therapy market. - Work cross-functionally to support the go-to-market strategy for new solutions and feature launches, contributing to planning and execution. - Partner with Marketing to help develop product positioning, buyer personas, and differentiation messaging that supports the selling process. - Support marketing campaigns and events, including tradeshows and webinars. - Enable the Sales and Success teams to win by ensuring they understand the messaging, positioning, and pricing in the market. - Research and maintain up-to-date competitive intelligence across WebPT's product lines, focusing on how AI is reshaping the competitive landscape. - Support win/loss analysis efforts by gathering and synthesizing data on why prospects choose WebPT or a competitor. - Analyze market and Member feedback to suggest how to best position and communicate our software offerings. - Collaborate with Product Management to share findings from market research and contribute to roadmap discussions. Qualifications - Two to three years of previous B2B SaaS product marketing experience, preferably in the software/tech industry. - Familiarity with the rehab therapy market or a strong interest in developing deep expertise in the space. - A genuine curiosity about how AI is evolving and a strong desire to embrace AI tools. - Bachelor's degree in marketing, business, or a related field — or equivalent years of experience. - Experience supporting product positioning and competitive analysis. - Exposure to building and executing go-to-market strategies. - Experience collaborating effectively across functions like sales and product management. - Experience working with cross-functional Marketing teams to deliver programs. - Excellent communication skills, both written and verbal. - Be a team player and work well with a highly collaborative team. - Be organized, ahead of schedule, communicative, and accountable. - Willingness to travel to local and/or out-of-area WebPT customer clinics for in-person engagement and research. - Ability to learn the WebPT application inside and out. - Strong customer service skills, including active listening and clear communication. - Willingness to manage change, grow with the company, and remain focused under pressure. Benefits - Ample Time Off for fun and rest. - Work from nearly anywhere in the US. - Time Off to make an impact through volunteering. - Multiple Employee Resource Groups (ERGs). - Health, Dental, Vision, 401k, HSA, and many other benefits. Company Description Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.

• Define and communicate a clear product vision that aligns with business goals and market demands • Develop and maintain a comprehensive product roadmap that outlines key milestones, timelines, and dependencies • Continuously assess and adjust the roadmap to adapt to changing market conditions and customer feedback • Leverage your technical background to deeply understand the complexities of our products, including architecture, development processes, and technical constraints • Engage actively with engineering teams to evaluate technical feasibility and tradeoffs for proposed product features • Translate technical constraints and engineering considerations into product decisions that stakeholders can understand and act on • Work closely with cross-functional teams, including engineering, design, sales, marketing, and implementation teams, to ensure successful product development and delivery • Act as a bridge between technical teams and stakeholders, effectively translating business needs into technical requirements • Define clear and detailed product requirements, including user stories, use cases, and technical specifications • Prioritize feature development based on customer feedback, market research, and business objectives • Scope and evaluate AI-powered capabilities within our products; identify where AI can offer genuine user value and deliver product experiences that deliver that value in a dependable and transparent manner • Exhibit exceptional communication skills, both written and verbal, to convey complex technical concepts in a clear and understandable manner • Contribute to continuous improvement of our communication patterns and collaborative systems within the product team and across the organization • Leverage AI tools for writing, analysis, and prototyping to produce shared sources of truth, synthesized insights, and perform more effective discovery • Champion a user-centric approach to product development, ensuring that user needs and feedback drive product decisions • Conduct user research and gather insights to inform product enhancements • Engage directly with key customers to gather feedback, understand pain points, and identify opportunities for product improvements • Build strong customer relationships to enhance our understanding of their evolving needs

Work Location Type: Remote Req Number 330448 About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. Compensation The anticipated base pay compensation range for this position is $146,200.00 - $243,600.00. This role is eligible for an incentive target of up to 20 % or $ , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change. Rewards and Benefits With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including: - Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. - 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. - 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. - Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. - Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. For additional information and details regarding Grainger's benefits, please click on the link below: https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire Grainger Benefits The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Position Details Grainger is looking for a Senior TPM to help shape the next stage of security engagement and security automation platform products. This role will establish a clearer strategy for responding to the growing volume of security, compliance, and risk-related requests while making those capabilities easier for engineering teams to understand, adopt, and use. The product scope includes policy management, secrets management, vulnerability scanning, application security risk automation, legal risk visibility, and access management. This person will partner closely with Security, Platform Engineering, Product Engineering, and Infrastructure leaders to turn fragmented demand into a coherent product strategy, roadmap, and operating model. They will also help mentor a Technical Product Manager, helping build strong product habits around customer discovery, prioritization, roadmap management, stakeholder communication, and outcome measurement. You will - Learn what engineering teams need by engaging with them, observing workflows, and analyzing market trends - Partner with Grainger teams and external experts to prioritize product features - Collect, analyze, and leverage data to solve problems for engineers and the organization - Build strong cross-functional relationships across teams - Translate engineering customer needs into clear requirements and contribute to product vision, strategy, and roadmap - Partner with engineering and infrastructure teams to deliver reliable software solutions - Support product adoption and ensure achievement of desired outcomes with engineering teams - Define and communicate domain-level product vision and strategy, aligning roadmaps with technical and business goals - Collaborate with Directors and Senior Directors of Engineering to align product strategy with organizational priorities - Lead product review sessions with engineering leadership to assess progress and refine feature priorities - Define and communicate a cohesive security engagement and automation product strategy across policy management, secrets management, vulnerability scanning, application security risk automation, legal risk visibility, and access management - Establish a clear framework for discovery, prioritization, and roadmap planning to manage increasing security requests while balancing risk reduction, developer experience, compliance needs, and team capacity - Partner with Security, Product Engineering, Infrastructure, Legal, and Compliance stakeholders to translate risk, policy, audit, and legal requirements into actionable platform capabilities and measurable outcomes - Improve the visibility and usability of security signals for engineering teams by reducing noise, clarifying ownership, prioritizing high-risk issues, and embedding guidance into developer workflows - Mentor a Technical Product Manager by modeling strong product management practices, including customer discovery, product strategy, roadmap planning, stakeholder alignment, backlog prioritization, and outcome-driven communication You have - Bachelor's degree in Computer Science, Engineering,Science, Math, or a related field (or equivalent practical experience). - 7+ years of experience as a Technical Product Manager, Product Manager, Engineer, or Engineering Manager (or equivalent experience in a technical product or platform environment). - Experience working in a cross-functional, matrixed organization. - Experience assessing open-source and vendor solutions, including time to market and total cost of ownership. - You can define a clear technical product vision, create effective product strategies, and build roadmaps for technical and non-technical audiences. - You demonstrate entrepreneurial drive and can influence teams and stakeholders. - You communicate clearly in writing, speaking, and presentations, and build strong working relationships across teams. - You evaluate Open Source and vendor solutions, considering time to market and total cost of ownership. - You understand engineering workflows, deployment practices, and facilitate the design of solutions for complex technical problems. - You seek continuous improvement and innovation, stay up to date with emerging technologies, and encourage creativity and agility. - You work effectively in cross-functional and matrixed organizations, even in ambiguous situations and under tight deadlines. - You use strong analytical and quantitative skills to assess relative value and prioritization - You guide and motivate team members to achieve results, take ownership of the work, and act with urgency. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Role Description The Senior Product Manager (PM) for Agent Assistance defines and delivers AI-driven capabilities that support call takers and frontline agents during high-pressure, real-time interactions. This role owns the vision, roadmap, and delivery of agent assistance features that improve speed, accuracy, consistency, and outcomes in live call handling workflows. The PM operates within Intrado’s product operating model, partnering with Sales, Customer Success, Engineering, Marketing, and Product Operations to move initiatives through Intrado’s Product Lifecycle Management (PLM) stage gates from concept to launch and offer success. Success is measured by adoption in production, measurable time savings and quality improvements, and sustained performance through monitoring and iteration. Key Responsibilities - Product Strategy and Outcomes - Define the product vision and strategy for Agent Assistance, grounded in the highest impact problems for call takers and supervisors. - Maintain an outcome-based roadmap narrative (Now, Next, Later) that communicates direction without overcommitting to delivery dates. - Align priorities to business value and customer impact, and clearly articulate trade-offs and sequencing. - PLM Ownership and Cross Functional Governance - Drive agent assistance initiatives through Intrado PLM phases and gates (concept, definition and investment, planning and development, launch and offer success). - Produce and maintain required PLM artifacts, including problem statement, Product Requirements Document, business case inputs, and release readiness materials. - Partner with Product Operations on governance, readiness checklists, and cross functional alignment for launch coordination. - Requirements and Delivery Execution - Own end to end requirements for agent assistance features, including user stories, acceptance criteria, and edge case handling for real time workflows. - Partner with Engineering to plan and execute delivery through quarterly planning and sprint execution, and to maintain high predictability of release outcomes. - Coordinate pilots, phased rollouts, and enablement inputs to ensure a smooth transition from build to adopt. - AI Quality, Trust, and Operational Readiness - Partner with AI services teams to define model and system requirements, evaluation approach, and performance thresholds. - Ensure AI outputs are reliable, explainable where appropriate, and designed to augment rather than automate decision making in critical workflows. - Define and operationalize monitoring for accuracy, latency, failure modes, and user feedback, and prioritize improvements based on real world performance. - Data, Security, and Compliance Alignment - Ensure requirements account for data custody, storage, access control, and security expectations for call recordings and transcripts. - Partner with InfoSec, Legal, and Operations to align on permissions, privacy, and contractual considerations for AI enabled features. - Maintain readiness for regulated customer environments, including documentation and review inputs needed for security and compliance checkpoints. Qualifications - Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent experience. - 7+ years of product management experience, including ownership of complex, user facing products in SaaS or mission critical environments. - 5+ years of experience with call handling environments. - Demonstrated success leading cross-functional product initiatives with measurable business outcomes. - In-depth understanding of NG911 standards, protocols (including SIP, ESInet, i3 architecture), and interoperability requirements preferred. - Proven experience developing and presenting business cases for mission-critical systems, including market analysis, ROI projections, and regulatory compliance considerations. - Experience mentoring or managing junior team members. - Exceptional communication and presentation skills with the ability to influence across all organizational levels. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with roadmap and project management tools preferred. - Strong analytical skills and a commercial mindset; capable of making sound, data-driven decisions. Benefits - Comprehensive benefits package including medical, dental, vision, life and disability coverage. - Paid time off. - 401(k) retirement plan. - Paid parental leave. - Access to a robust library of personal and professional training resources. - Employee discounts. - Critical illness and hospital indemnity coverage. - Access to legal support. - Pet insurance. - Identity theft protection. - EAP (Employee Assistance Program) that includes free mental health resources/support. Compensation The starting compensation is anticipated between $130,000 and $160,000 and will be commensurate with experience. Company Description Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.