• Lead end-to-end carrier migration efforts • Serve as the primary point of contact for purchased locations • Partner with Carrier Operations, Carrier Contracts, and Treasury • Support and guide Project Administrators • Coordinate with leadership to ensure priorities are clear • Identify, track, and resolve risks and issues • Maintain accurate documentation and provide status updates • Drive continuous improvement by identifying workflow efficiencies

• Design, develop, and maintain enterprise solutions using Microsoft Power Apps, Power Automate, Power Pages, and Power BI. • Build and manage data models, tables, relationships, business rules, and security within Microsoft Dataverse. • Gather, analyze, and refine business requirements, translating them into scalable technical solutions. • Develop automated workflows and integrations that improve business processes and operational efficiency. • Create dashboards, reports, and analytics solutions that provide actionable insights to stakeholders. • Support the full application lifecycle, including development, testing, deployment, and production support. • Manage solution promotion and deployment across Development, Test, and Production environments. • Implement best practices for security, compliance, performance, and maintainability. • Troubleshoot and resolve application, integration, and platform issues. • Collaborate with project managers, business analysts, architects, and other technical teams to ensure successful delivery. • Develop and maintain technical documentation, deployment procedures, and operational support materials. • Provide technical leadership and guidance on Power Platform architecture, development standards, and best practices.

• Own the ad build queue, primarily on Meta, from intake through final delivery • Prioritize incoming requests and manage deadlines • Assign projects across the build team and monitor progress • Perform quality assurance reviews on completed builds before launch • Ensure campaign structures, naming conventions, and platform requirements are met • Communicate status updates and launch readiness to stakeholders • Partner closely with account leads and operations teams to maintain execution quality

• You’ll be the primary point of contact for all new client requests on some of our highest priority accounts, working with our internal team to align on priorities and timing • You will manage an integrated project plan, working with all service lines • You’ll plan and monitor resource utilization on the account, forecast workload, and bandwidth to proactively manage project budget, and allocate resources • You’ll track hours and costs to keep projects within budget, proactively raising red flags to finance and escalating to management as needed • You will manage and delegate tasks across team members as needed via our PM tool, Wrike.com, and/or a separate client-preferred project management tool • You will also manage resourcing assignments for your clients projects utilizing this tool • You will lead ongoing process improvements for driving greater efficiency across the company, supporting internal initiatives and operations.