• Identify and define strategic training objectives throughout the portfolio and design, plan, and implement programs, policies, and procedures to fulfill those needs. • Conduct in-person, hands-on training and evaluate employee performance directly in the field. • Conduct site visit across the portfolio to operational data centers and construction sites. • Adhere to site security and safety protocols. • Collaborate with managers to align training with company goals and improve operational efficiency. • Ensures that training is executed, documented, and effective at site level. • Maintains knowledge of new methods and techniques for training, and training requirements applicable to the T5 and/or the data center industry. • Identifies problems and opportunities such as operational changes or industry developments that training could improve. • Collaborates & coordinate with vendors and third-party training providers to arrange employee registration for and participation in outside training options or requirements. • Guide and manage local and remote data center operational teams with a goal of 100% compliance to T5’s pre-defined training requirements. • Ensure consistent quality and adherence to client and T5-driven operational standards across multiple sites. • Conduct recurring collaboration meeting with management and site training representatives throughout the portfolio on a regular and recurring basis to drive cohesion and knowledge growth. • Responsible for reporting on a regular and recurring basis regarding all aspects of T5 training requirements. • Train end-users on utilizing LMS system and other training tools as applicable. • Review training program feedback on a regular and recurring basis. • Prepares and implements non-site-specific training budget. • Ensure recurring training program assessments are included with the technical operations site assessments and track action items to drive toward compliance with OSHA and T5 training requirements. • Pursue training consultation opportunities and revenue generation training creation projects at leadership discretion • Manage a team of training facilitators, specialist, and designers to develop training materials and resources.

• Prepare existing knowledge systems for Retrieval-Augmented Generation (RAG) • Certify data sources prior to IT development • Convert complex human-readable formats into clean, standard formats • Enforce Golden Data standards • Establish reporting to identify "data rot" • Act as a strategic liaison to the enterprise Data, AI, & Analytics organization

• Lead and manage the Operations learning delivery function, ensuring consistent, high-quality delivery of onboarding ~200 new hires annually, and continuous learning programs for our existing front line teams • Develop and coach a team of 3-5 facilitators, providing performance management, mentorship, and professional development • Own and manage the Operations training calendar and team capacity • Partner with Operations leaders to identify knowledge gaps, emerging skill needs, and opportunities for targeted learning interventions • Translate operational feedback and performance trends into actionable training improvements and new learning initiatives • Monitor trainee performance trends and operational metrics to evaluate training effectiveness and continuously improve programs • Facilitate training sessions ~30% of time to support trainer capacity or high-priority initiatives

Role Description The Training Coordinator is a subject matter expert on workforce development for people with disabilities. This position works to design, develop, coordinate and disseminate high-quality professional development and training for the staff of the state funding agency, Tennessee Department of Human Services, Division of Rehabilitation Services (TN DHS/DRS), as well as community rehabilitation agencies that are funded to provide services for the customers with disabilities served by TN DHS/DRS. - Educational services are grounded in research and align with professional standards established by nationally recognized disability and employment organizations. - Most trainings will be delivered virtually, with some in-person sessions. - Trainings will support professionals who provide employment services by building skills in areas such as: - Career exploration - Job search strategies - Employer engagement - Job accommodations - Assistive technology - Job support services - Connecting individuals with community resources/services - Collaborates with professionals in the field who develop and/or assist in presenting specialized topics, as needed. - Carries out additional tasks and responsibilities based on the requirements of the TN DHS/DRS contract scope of services and direction of supervisor. - The overall goal of this role is to enhance skills and promote best practices among professionals working to improve employment outcomes for people with disabilities. - This position is primarily remote, with some travel required. Company Description The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service. - UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. - As Tennessee’s flagship land-grant university, its footprint spans the entire state. - The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory. - The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. - UT Knoxville considers its employees its number one asset, focusing on work-life balance, compensation, and innovation leadership. - Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. - The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone. - The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. - It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine. Apply today and join the Tennessee Volunteer community!