Wave by Bemobi logo
Wave by Bemobi

Shaping the next wave of disruption for Industries by accelerating the digital transformation through software

Service Manager

ManagerManagerFull TimeRemoteSeniorTeam 51-200Since 2023H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

2 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expPortuguese

Job Description

Service Manager

Wave by Bemobi

• Act as the primary point of contact for the account with the client. • Develop and maintain trusted relationships with stakeholders at different levels. • Lead executive and operational alignments, ensuring transparency and predictability. • Manage schedule, expectations, risks and potential escalation points. • Identify opportunities to evolve the partnership and capture new business needs. • Facilitate communication between the client and internal teams. • Ensure alignment between business priorities and execution. • Support prioritization of initiatives and the evolution of the roadmap. • Track the progress of initiatives and help remove impediments. • Monitor account health indicators, customer satisfaction and delivery performance. • Support the financial monitoring of the operation, including scope, budget and capacity.

Job Requirements

  • Experience managing strategic accounts or corporate clients.
  • Solid experience in project, product or digital delivery management.
  • Availability for occasional travel.
  • Strong communication skills and interpersonal presence.
  • Experience leading executive forums and stakeholder management.
  • Negotiation skills and ability to manage expectations.
  • Ability to operate in complex environments with multiple stakeholders.
  • Business acumen and results-oriented mindset.
  • Knowledge of agile methodologies and digital product management.
  • Ability to move between strategic and operational discussions.
  • Analytical, collaborative and results-driven profile.
  • 3+ years of experience (preferred).
  • Background in digital consulting, a software house or digital products (preferred).
  • Previous work with digital products, platforms or complex ecosystems (preferred).
  • Experience in digital transformation contexts and enterprise account management (preferred).

Benefits

  • Contract type: Contractor (Pessoa Jurídica - PJ).
  • Remote - work from anywhere.

Related Categories

Related Job Pages

More Manager Jobs

SpartanX logo

Solar Inspections Manager

SpartanX

Somos um Ecossistema de Soluções Estratégicas.

Manager2 days ago
Full TimeRemoteTeam 1-10Since 2022H1B No Sponsor

• Oversee daily inspection operations across multiple markets • Ensure projects are inspection-ready prior to AHJ and utility inspections • Monitor inspection schedules, timelines, and project milestones • Identify and resolve issues that could delay inspections or project completion • Coordinate inspection corrections and reinspection activities • Manage, coach, and develop inspection schedulers, inspection technicians, and support personnel • Establish performance expectations and departmental accountability • Conduct performance reviews and support employee development • Assist with hiring, onboarding, and training new team members • Monitor inspection pass rates and identify trends requiring operational improvements • Develop and implement quality control standards that improve inspection success • Establish and track KPIs related to inspection performance, cycle times, and operational efficiency • Review inspection documentation for completeness and accuracy • Ensure compliance with company standards, AHJ requirements, and utility guidelines • Partner with permitting, scheduling, installation, electrical, service, engineering, and sales teams to maintain project flow • Communicate with AHJs, inspectors, municipalities, and utility providers when necessary • Support executive leadership with operational reporting and performance metrics • Recommend process improvements that increase efficiency and scalability

United States
Chess.com logo

Senior Manager, Player Experience

Chess.com

The world’s favorite place to play and learn Chess.

Manager2 days ago
Full TimeRemoteTeam 501-1,000Since 2007H1B No Sponsor

• Get inside the experience of real players. • Close the loop, don't just generate insight. • Make sure every kind of player has a seat at the table. • Turn signal into action across the company. • Spread the mindset. • Own the experience. • Lead and grow the function. • Use AI to move fast.

North America

Policy Research Manager

Motability Foundation

The Motability Foundation is dedicated to ensuring that all disabled people have the freedom to travel as they choose. Founded in 2019, it works to fund, suppor

Manager2 days ago

Title: Policy Research Manager Location: Harlow England GB Job Description: Salary: £45,000 to £49,000 p.a DOE Hours: 37.5 hours per week Reports to: Senior Insight Manager Direct reports: There is potential for line management responsibility for an Insight Officer to support their development, oversee elements of their work, and help to ensure high standards of research quality and delivery. Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site. Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. The team works a minimum of two days a week from the office. About the role: At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all. This role will support the Senior Insight Manager in delivering policy research and insight as part of the new insight function. This role sits at the intersection of research and policy, ensuring that evidence is not only generated, but interpreted and mobilised effectively to inform forward-looking organisational positioning. What you will be doing: As Policy Research Manager, you’ll play a central role in building and mobilising the evidence needed to influence policy and public debate on mobility, disability and welfare reform. Working closely with colleagues across Insight, Policy and Public Affairs, you’ll help to ensure that the Foundation has a robust, timely and compelling evidence base to support advocacy, engagement with decision-makers, and external partnerships. Key responsibilities will include: - Developing clear and persuasive evidence narratives that demonstrate the social value and impact of the Foundation’s work, drawing on research, evaluation findings and wider policy evidence - Scoping, developing and oversight of rapid evidence reviews and insight summaries to inform policy positions, responses to consultations and support external engagement - Delivering forward-looking policy analyses using futures and foresight approaches (including horizon scanning and trend synthesis), assessing potential implications for disabled people and organisational positioning. - Acting as the lead for policy-relevant research on welfare reform and related priority areas, synthesising internal and external evidence to inform organisational responses - Supporting coordination with Motability Operations on shared policy and research priorities - Supporting relationships with external partners including Disabled People’s Organisations (DPOs), think tanks and public research bodies, including representing the Foundation to contribute an evidence-informed perspective - Supporting dissemination and engagement activity, including roundtables, briefings, thought pieces and events that help shape debate and explore innovative policy solutions - Working collaboratively across the organisation to move our evidence and insight from reactive to proactive, strengthening our influence over time Your experience: You’re curious, motivated and motivated by public impact. You enjoy turning complex evidence into clear messages that resonate with different audiences, and you’re keen to see research used to influence real-world decisions. You understand what makes for good enough evidence to influence policy making. You’re comfortable working across organisational boundaries and with external partners, and you bring energy, judgement and confidence to conversations about policy, evidence and social value. You’re likely to thrive in this role if you: - Enjoy synthesising research and data into compelling, accessible insight - Are motivated by social purpose and improving outcomes for disabled people - Have a strong interest in public policy - Have a strong understanding of how evidence can be used to influence decision-making - Are proactive, organised and able to respond quickly to emerging issues - Are confident representing an organisation externally and contributing to policy discussions - Like working collaboratively and building trusted relationships across teams and sectors If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply. Requirements We recognise that candidates may come from a range of backgrounds. We’re particularly interested in people with strong potential who are keen to develop their skills in a purpose-driven environment. Must haves: - Experience conducting or coordinating research, evidence reviews or analysis in a policy, public affairs, research or related setting - Familiarity with government policy-making processes, consultations and/or parliamentary engagement - Ability to synthesise complex information into clear, concise written outputs - Understanding of how research and evidence can be packaged and used effectively to inform or influence public policy - Experience working with or alongside external organisations such as think tanks, charities, DPOs, academic or public research bodies - Strong written communication skills and confidence contributing to external briefings, reports or events - A relevant degree or postgraduate qualification in a social science, public policy or related discipline, or equivalent work experience Nice to haves: - Experience working on disability, welfare, transport or social policy issues - Experience supporting advocacy or public affairs activity using evidence - Experience designing or managing rapid evidence reviews or insight products - A recognised professional research qualification such as the MRS Advanced Certificate, or equivalent professional research training. Benefits Who are we? We are building a future where all disabled people have the transport options to make the journeys they choose. We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all. Why choose us? We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries. We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving. We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff. We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum. A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include: - 26 days annual leave, plus the option to buy/ sell up to five days. - One wellbeing day for extra flexibility. - Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%. - Life Assurance of four times your salary. - Private healthcare through BUPA for you and your family, along with a Medicash Health Plan. - Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions. - Enhanced Parental Leave, including Adoption Pay. - Free parking, EV charge points and a minibus service to/from the town centre and train station. - Fresh fruit, breakfast snacks, and a Dress for Your Day dress code. - Learning and development opportunities to help you grow. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities. As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you. To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.

United Kingdom
$45K - $49K / year
NETSHAKE GmbH logo

(Junior) E-Commerce Manager

NETSHAKE GmbH

NETSHAKE – Shopify Premier Partner. AI-First. 26 Jahre E-Commerce. Wir bauen keine durchschnittlichen Shops — wir bauen die besten. Schneller, smarter, mit mehr Output als jede andere Agentur. Unsere Überzeugung: Wer KI meisterhaft einsetzt, wird nicht ersetzt — sondern unersetzlich. Wir investieren gezielt in die KI-Kompetenz jedes Teammitglieds: echte Trainings, Premium-Tools, eine Kultur des Experimentierens. Kein Micromanagement. Keine langen Entscheidungswege. Verantwortung vom ersten Tag, direktes Feedback und ein Team, das auf Augenhöhe arbeitet.

Manager2 days ago
Full TimeRemoteTeam 11-50

Role Description Du packst an — statt nur abzuarbeiten. Du sprühst vor Motivation, bist ein Kommunikationstalent und Shopify ist dein Playground? Und du weißt, dass die Zukunft des E-Commerce mit Artificial Intelligence steht und fällt? Wenn du organisiert, präzise, lösungsorientiert und AI-begeistert bist, dann suchen wir genau dich! Aufgaben: - Shopify-Shops von Grund auf aufbauen: Du baust Shopify-Shops professionell auf — unterstützt durch AI-Tools für Automatisierung, Content und Analyse — und begleitest sie bis zum erfolgreichen Launch. Auch bestehende Shops migrierst du auf Shopify, um einen nahtlosen und hochwertigen Übergang zu gewährleisten. - Eigenständige Workshops durchführen: Du führst Workshops mit unseren Kunden durch, bereitest sie vor, leitest sie und dokumentierst die Ergebnisse — immer mit einem klaren Fokus auf den Erfolg des Projekts. - Kundenfortschritte dokumentieren: Du hältst alle Fortschritte fest, pflegst Abläufe, Richtlinien und Prozesse und nutzt dabei AI-gestützte Tools, um effizienter und präziser zu dokumentieren. - Shopanalysen und Optimierung: Du führst Shopanalysen durch und leitest aktive Maßnahmen zur Optimierung des Shops und CRMs ein — immer mit AI-Tools im Rücken für schnellere und tiefere Insights. - Sprintplanung und Taskmanagement: Du planst und pflegst in enger Abstimmung mit deinem Team Sprints und sorgst dafür, dass alle Due Dates eingehalten und Tasks gut priorisiert sind. - Datenmanagement: Du hältst Kundenordner stets aktuell und sicherst so eine ordentliche und effiziente Arbeitsweise. - Sales-Team unterstützen: Du stehst dem Sales-Team bei Shopify-Fragen zur Seite und sorgst für einen reibungslosen Ablauf. Qualifications - Shopify-Expertise: Du kennst dich bestens mit Shopify aus und bist im E-Commerce-Universum zu Hause. - Technisches Verständnis: Grundlegendes Verständnis in HTML, CSS, JavaScript und Liquid. - AI-Erfahrung & AI-Mindset — MUST HAVE: Du hast bereits mit AI-Tools gearbeitet (z. B. ChatGPT, Claude, Midjourney, Zapier AI, Shopify Magic oder vergleichbare Tools) und bist fest davon überzeugt, dass AI-Kompetenz der entscheidende Wettbewerbsvorteil der nächsten Jahre ist. Du bist neugierig, lernbereit und setzt AI aktiv ein, um schneller, besser und smarter zu arbeiten. - Führungskompetenz: Du bringst Führungsskills mit und kannst Kunden sicher durch ihre Projekte begleiten. Dabei kommunizierst du wertschätzend, empathisch und klar. - Detailverliebtheit: Du bist extrem detailverliebt und bringst hohe Sorgfalt und Ausdauer in Workshops sowie Datenpflege ein. Du hast die Fähigkeit, komplexe Sachverhalte klar und präzise auf den Punkt zu bringen. - Selbstorganisation: Selbstorganisiert und eigenverantwortlich zu arbeiten ist für dich selbstverständlich — dein Zeitmanagement ist perfekt. - Top Kommunikation: Deine Rechtschreibung sowie dein mündliches und schriftliches Ausdrucksvermögen sind einwandfrei. Du hast Erfahrung im Umgang mit Kunden und weißt, wie man klar und lösungsorientiert kommuniziert. - Lösungsorientierung: Du siehst Herausforderungen als Chancen und behältst auch in komplexen Situationen den Überblick. - Sprache: Deine Deutschkenntnisse sind auf C2 Niveau. Benefits - AI-First: Dein Vorsprung, der bleibt — Bei NETSHAKE arbeitest du in einem konsequent AI-getriebenen Umfeld. Du lernst nicht nur, AI-Tools zu bedienen — du wirst zum Experten darin, AI strategisch und handwerklich so einzusetzen, dass du mehr Output lieferst als jeder andere Mitarbeiter einer traditionellen Agentur. - Karrierechancen: Werde Teil einer führenden Shopify Plus Agentur und gestalte aktiv unser starkes Wachstum mit. Bei uns entstehen echte karriereprägende Chancen. - Schneller Feedback-Zyklus: Feedback in Stunden, nicht Wochen — so entwickelst du dich konstant und schnell weiter. - Deine Ideen zählen: Dein Input wird gehört und ernst genommen. Gestalte deinen Bereich aktiv mit. - Intensive Schulungen: Du erhältst umfangreiche Schulungen zu Shopify, Shopify Plus, E-Commerce — und natürlich zu den neuesten AI-Tools und Workflows. Du bist immer auf dem aktuellen Stand. - Eigenverantwortung & steile Lernkurve: Von Anfang an übernimmst du Verantwortung und wirst schnell zum Profi — mit voller Unterstützung des Teams. - Starkes Team: Ein loyales, hochmotiviertes Team, das dir immer den Rücken stärkt — gemeinsam erreicht man mehr. - Attraktive Vergütung: Attraktive Grundvergütung plus Bonuszahlungen ohne Deckelung. Deine Leistung wird belohnt. - Maximale Flexibilität: Wir stellen remote ein. Gleichzeitig steht dir unser modernes Office im Herzen von Business Bay, Dubai, jederzeit offen. Du entscheidest, wie du am produktivsten bist. - Zukunftssicherer Job: In einer Welt, in der AI immer mehr übernimmt, bist du bei NETSHAKE jemand, der AI meisterhaft für sich arbeiten lässt — fachlich auf Top-Niveau, AI-technisch immer vorne. Das macht dich langfristig unersetzlich.

Germany