• Supervise the operation of multiple teams of examiners and technical staff for workers compensation for clients • Monitor colleagues' workloads, provide training, and monitor individual claim activities • Provide technical/jurisdictional direction to examiner reports on claims adjudication • Maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims

• Guide and direct business initiatives from the ground up • Organize and schedule many events for your department • Arrange meetings, make travel plans, and schedule appointments for your department • Constantly learn new processes and technological applications • Multi-task in a fast-paced work environment

• Organize and schedule many events for your department • Arrange meetings, make travel plans, and schedule appointments for your department • Work with Microsoft Office applications • Ability to work at a high level of proficiency with little supervision • Desire to grow personally and professionally

• Supervises a team of Census Management Analysts • Leads and trains new team members on improvement initiatives for census management workflow • Monitors metrics to determine profitability margins • Reports patient information in the system • Identifies client trends and resolves issues with action plans • Creates monthly metric reports and leads census management projects • Assists team with client census audits • Verifies discrepancies with clients and providers • Creates training documentation like PowerPoint presentations • Resolves escalated census management issues • Acts as a resource for cross-functional departments