• Navigate and resolve challenges within accounts to ensure customer needs are met • Build a strategic territory plan by aligning shared priorities and applying insights and tactics • Partner proactively with territory teammates and field teams to address customer needs • Use territory data and market trends to uncover local insights • Facilitate planning sessions with key stakeholders to solve complex challenges • Deliver real-time access support and work closely with Patient Specialty Services (PSS)

• Own and grow a portfolio of Mid-Market Single Family Rental partners in the Mid-Market segment with a focus on retention, expansion, and long-term revenue growth. • Build strategic relationships across partner organizations, including executive stakeholders, economic buyers, and day-to-day operators. • Develop tailored account strategies and success plans aligned to each partner’s business objectives, portfolio needs, and growth goals. • Lead strategic business reviews and value-based conversations that deepen adoption and position Zillow Rentals as a critical growth partner. • Identify and execute expansion opportunities within existing partner portfolios by mapping accounts, uncovering pain points, and aligning solutions to partner needs. • Navigate complex renewals, organizational structures, and risk scenarios to protect recurring revenue and maintain strong partner retention. • Serve as the primary escalation point for strategic partner needs and work cross-functionally to resolve issues, strengthen relationships, and improve partner outcomes. • Maintain strong portfolio discipline using Salesforce.com and related tools to manage activity, forecasting, account strategy, and opportunity progression. • Travel in-market to meet with partners, strengthen relationships, and support high-impact business conversations when needed. • Consistently meet and exceed revenue, retention, and performance goals tied to a net growth and retention model. • Represent the voice of the partner internally to influence product, marketing, sales process, and partner experience improvements. • Serve as a brand ambassador for Zillow Group and bring a consultative, strategic, and partner-first approach to every interaction.

• Provide high quality, continuity of care for patients through a telemedicine-first approach • Leverage proprietary, HIPAA-compliant EHR for a delightful and safe experience • Conduct two-way video-audio appointments with patients • Collaborate with patient care advocates and medical teams to ensure proper patient care and follow-up • Adjust schedules according to personal availability while meeting the operational needs of the practice

• Travel to project sites, rig up the crane and truck including pinning the boom and pendant cables and pulling the hoist cable in preparation for operation; set up the machine for lifts using blocking and leveling materials to ensure stability • Operate hoist and swing equipment to safely move machinery, materials, and large objects in accordance with weight certifications and applicable regulations • Perform daily, weekly, and monthly equipment inspections to ensure safe operation of crane and truck; complete all required daily documentation including truck and crane logs • Perform regular preventative maintenance on crane and truck in accordance with manufacturer recommendations • Ensure all equipment is loaded, rigged, hoisted, and secured properly; secure all equipment and attachments while in transit or left unattended • Operate all equipment safely and efficiently in compliance with applicable federal, provincial, and municipal regulations • Maintain awareness of and adhere to all site safety policies and Valard's Health, Safety and Environmental standards