• Own information architecture across all surfaces. Maintain a coherent IA across new and legacy platform areas. Audit existing structures, find the fracture points, and resolve them with a long-term foundation in mind. • Set and carry cross-swimlane UX standards. Operate horizontally across every product design swimlane, ensuring structural UX thinking is applied consistently — everywhere the product lives, not just where attention happens to land. • Be the quality checkpoint for prototypes. Review prototypes across product areas as a structural-integrity gate, so work moves forward faster and with confidence — and nothing ships with structural debt baked in. • Champion a blueprint-first design motion. As the org adopts a blueprint-first approach (defining the what and how in low fidelity before any high-fidelity layer), you'll be the keeper of the bar — ensuring every output meets our UX, IA, and best-practice standards. • Elevate the design practice. Coach and model what strong structural thinking looks like, leveling up the team so it builds things right from the start rather than requiring correction after the fact. • Build the UX foundation for AI products. Partner closely with the AI product team to ensure the UX layer is structured, scalable, and ready to support intelligent product experiences. • Hold platform integrity — old and new. Maintain the standard across the current platform and future builds, progressively bringing legacy areas up to standard. • Transfer knowledge and level the team. Spread UX architecture thinking throughout the design org, building a team that constructs correctly from the start.

• Create high-fidelity interfaces with attention to visual design, typography, color, spacing, accessibility, and component variants. • Structure wireframes and user flows based on requirements defined together with Product Managers. • Ensure Design QA before and after handoff, reviewing prototypes and flows for consistency prior to delivery and validating the implementation in production. • Work in direct collaboration with Product and Engineering teams, participating in sprints and agile development cycles. • Deliver in a fast-paced environment, meeting regular deadlines and handling urgent requests when necessary. • Keep files, flows, and priorities organized to ensure clarity and efficiency in the design process. • Operate with autonomy and responsibility, managing tasks independently while remaining aligned with design and product leadership. • Be open to feedback and adaptable to changing requirements and priorities. • Contribute to continuous improvements in the Design System, workflows, and design practices. • Actively collaborate in the evolution and documentation of the company’s Design System. • Promote design excellence and disseminate best practices across the organization.

• Design and iterate on key product features using data, research insights and product thinking to form your vision and bring it to life • Collaborate with your cross-functional partners, researchers, analysts, and other designers to ship and iterate on design solutions that are strategic, thoughtful, and make a real impact to both customers and business • Help raise the bar on the quality and craft of design work using systems thinking and workflows, information architecture and content strategy, product reasoning, wireframing and prototyping • Communicate persuasively about your solutions and present to stakeholders, with the ability to facilitate productive discussions about feasibility, scope and requirements that moves work forward • Strengthen our ability to develop hypotheses, experiment, iterate, and learn quickly through design artifacts and structured decision-making – even more important in a moment when ideas are cheap and generating interfaces with AI is trivial • Meet and get familiar with your cross-functional team, fellow designers and researchers, and key stakeholders • Understand the company mission and vision, business model, and current state of the product • Get familiar with our design tools, Product org documentation, research process and user insights • Join product team meetings and sprint cycles, starting with assisting other designers on projects in flight and participating in critique • Fully operating in your role, working through the design process on improvements to live experiences and developing your design strategy aligned to business objectives • Established a relationship with our Partner design lead and gained an understanding of the greater vision for the overarching Partner experience • Collaborating closely with teammates, designers and researchers to shape and scope projects, identify dependencies, make confident design decisions backed by evidence • Delivering solutions to increasingly complex challenges, starting to tackle longer-term evolution of the experience in your surface area • Leading in your lane on the product team, identifying improvements to the way work gets done and how collaboration happens • Identifying opportunities and presenting solutions using persuasive storytelling, concept design and prototypes, and a deep understanding of both business objectives and user needs • Providing constructive and thoughtful feedback to other designers, jamming and collaborating for the greater good • Contributing to improving Design tooling and processes, helping upskill or cross-train as needed and receiving training in return • Proven track record driving impact to business objectives through leading design on complex projects • Strong understanding of all major product areas, recognizing patterns across the platform, and contributing to the Partner design lead’s vision across the suite of Niche products • Mentor and source of support for junior designers.

• Lead and scale a high-performing team of Product Designers and UX Researchers, fostering a culture of rigorous feedback, continuous learning, and psychological safety. • Define clear career ladders, provide actionable coaching, and elevate execution across both generative UX research methodologies and high-fidelity interaction design. • Drive the internal adoption of emerging AI and automated tooling within the design lifecycle (e.g., AI-assisted prototyping, automated UI generation, and LLM-driven research synthesis) to exponentially maximize team velocity. • Partner with Product and Engineering to define how AI elegantly enhances the Oyster user experience, translating complex global compliance, tax, and payroll data into proactive, multi-modal, and agentic workflows. • Modernize our Design Ops and scale our global design system to seamlessly integrate automated, intelligent tokenization and intelligent layout generation. • Serve as a strategic peer to Engineering, Product, GTM, and Data/AI leaders to align UX strategy with business growth, data model capabilities, and technical feasibility. • Establish design principles for responsible AI, transparency, and data privacy, ensuring automated workflows maintain user trust in a high-stakes compliance environment.