Hilton Grand Vacations logo
Hilton Grand Vacations

We offer unique career opportunities in the most sought-after vacation destinations around the world.

Marketing Coordinator

MarketingMarketingFull TimeRemoteJuniorTeam 10,001+Since 1992H1B No SponsorCompany SiteLinkedIn

Location

Florida

Posted

21 hours ago

Salary

0

Seniority

Junior

High School1 yr expEnglishSalesforce

Job Description

Marketing Coordinator

Hilton Grand Vacations

• Routing and screening all inbound calls, Webforms and cases for the department. • Monitoring the department's voicemail box and distributing leads appropriately. • Processing all operations lead request support tickets submitted by Direct Sales agents and Club Department. • Supporting departmental reporting using a combination of Salesforce and Excel reports. • Ensuring shared files are organized appropriately. • Creating, activating and deactivating Salesforce campaigns. • Maintaining and organizing the shared department Outlook box. • Answering inbound calls for the department (around 75% of the time).

Job Requirements

  • One-year customer service experience
  • High School Diploma
  • One plus year’s telephone experience
  • Proficiency in Microsoft Office
  • Must be able to work a flexible schedule to include evenings, weekends and holidays
  • One-year vacation ownership experience
  • Experience using Salesforce.com or similar CRM tool
  • Working knowledge of Microsoft Excel – Pivot Tables, Vlookups and advanced formulas

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