Role Description Resource Innovations is seeking a Sr. SaaS Configuration Specialist to play a key role in delivering enterprise software solutions that power the future of clean energy. This is a highly visible, client-facing position where you will lead end-to-end implementations—from requirements gathering and system design through configuration, testing, and go-live—on a modern low-code/no-code SaaS platform. In this role, you’ll act as a trusted advisor to utilities and grid operators, translating complex business needs across Demand Side Management, Transportation Electrification, and other energy programs into scalable, high-impact technology solutions. You will partner directly with clients to drive workshops, define system requirements, and deliver tailored configurations that optimize performance, usability, and long-term value. The ideal candidate brings 5+ years of experience in the utility energy efficiency space, along with a strong ability to bridge business and technical teams. You’ll also collaborate closely with Product and Engineering, influence solution design, and mentor junior team members—making a direct impact on both client success and the evolution of our platform. Duties and responsibilities: - Drive end-to-end implementation of enterprise software solutions, including requirements definition, system configuration, testing, and go-live support. - Serve as a subject matter expert in the company’s low-code/no-code SaaS platform, advising on best practices for configuration, integration, and optimization. - Lead the design and delivery of complex software solutions supporting Demand Side Management, Transportation Electrification, and other clean energy programs for utilities and grid operators. - Serve as a primary client-facing lead, engaging directly with stakeholders through workshops, working sessions, and on-site interactions to gather requirements and drive decisions. - Translate client business drivers, program requirements, and operational goals into scalable system designs and implementation strategies. - Develop and lead key client-facing deliverables, including gap analyses, use cases, and technical requirements/specifications. - Configure and implement business logic, workflows, user interfaces, and data structures, partnering with client technical teams for seamless integration. - Identify and implement opportunities to improve system efficiency, scalability, and user experience. - Provide ongoing advisory and post-launch support, maintaining strong client relationships. - Collaborate cross-functionally with Product, Engineering, and Delivery teams to inform roadmap priorities. - Mentor and guide junior team members in client engagement and solution design best practices. Qualifications - Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technology Management focus, with consideration for significant relevant experience in lieu of formal education. - Proven experience leading client-facing software implementations, including facilitating workshops and working sessions with stakeholders. - Extensive hands-on experience with day-to-day application development using no-code/low-code platforms or web development tools. - Minimum of 5+ years of experience in systems configuration, specializing in energy efficiency management systems. - Hands-on experience with JavaScript for configuring, customizing, or extending web-based applications; ability to read, write, and troubleshoot code as needed to support implementations. - Demonstrated ability to analyze, interpret, and implement complex energy data solutions for clients. Benefits - Competitive salaries based on a candidate's skills, experience, and qualifications for the position. - Compensation range for the base salary for this position is $95,000 - $110,000. - Eligibility for a discretionary annual bonus. - Three weeks of paid vacation annually. - Paid holidays. - 401(k) retirement plan with employer match. - Medical, dental, and vision coverage. - Parental leave. - Employee assistance program. - Commuter benefits. - Additional supplemental offerings.

• Research Project Management: Plan, coordinate and execute research projects using quantitative, qualitative and focus group methodologies. • Data Analysis: Conduct in-depth data analyses, turning complex information into actionable insights and strategic recommendations. • Instrument Development: Design questionnaires, discussion guides and other data collection tools. • Client Relations: Engage with clients to understand their needs, present proposals and discuss results. • Team Management: Supervise and mentor research teams, ensuring quality and adherence to deadlines. • Innovation: Propose and implement new approaches and technologies in research.

• Greatly contributes to the success of integrated primary care ensuring overall quality patient care through prevention and wellness strategies. • Supports a clinic by managing and coordinating care for their panel of patients. • Monitor attribution, identify gaps in care, coordinate preventative services, and make outreach to patients or health care providers to ensure coordination of care. • Ensure patient’s needs are being met by connecting to appropriate and available services, care team members, and resources to promote optimal health and wellbeing. • Assists the clinic care team in managing and coordinating preventative screenings and wellness strategies for optimal health and wellbeing. • Provides oversight to provider's patient panels by monitoring patient attribution contributing to integrity of the EMR, coordinating wellness screenings for specific specialties, supporting office visit, procedure, and scheduling screenings as appropriate, and managing the appropriate chronic disease registries, provider score cards, and result reconciliation. • Promotes quality initiatives and improved patient outcomes. • Participates in care for age related patients in all phases of preventative care and health maintenance. • Functions within the administration pre-defined scope of practice guidelines. • Track and report quality measures and validate accuracy and integrity of patient records. • Participates in the care of patients by collecting subjective and objective data from the patient or caregiver to identify potential barriers to care (SDoH) and refers to care management roles as appropriate. • Communicates collected data and obtains appropriate orders to support the health care team and follows through on the patient's plan of care under the direction of the care team. • Demonstrates computer literacy including using Microsoft Office products and electronic health record (EHR).

Role Description The Campaign Coordinator has responsibility for representing and assisting the International Union in carrying out its overall organizing programs and initiatives. The Campaign Coordinator is responsible for developing, executing and coordinating strategic, external organizing campaigns; managing overall field operations; directing and managing the work of campaign staff. Primary Responsibilities: - Developing field campaign plans, including aligning field campaign goals, tactics, and timelines with an overall campaign strategy and other campaign components, such as communications, digital, research, legislative, legal, etc. - Assisting with the development of campaign plans that effectively integrate relevant, multiple components such as field, digital, community, politics, research, legal and communication. - Planning and overseeing execution of field campaign tactics to support achieving overall campaign goals and benchmarks at each phase of the campaign. - Directing, managing, and assessing field campaign execution, including assessing strengths, weaknesses, opportunities, and making strategic recalibrations. - Determining relevant campaign-related data to track, creating systems and practices for tracking, reporting and analyzing data. - Directing and managing staff by establishing clear campaign structures, roles, responsibilities, standards, and expectations. - Creating a team culture of shared vision and purpose, collaboration, inclusion, equity, innovation, respect, and mutual accountability. - Creating and implementing team systems for mutual accountability and support, including conducting regular staff meetings, debriefs, training, staff 1:1s, check-ins, etc. - Developing and managing systems and processes, including individual work plans, staff development plans, and training opportunities that support the growth and development of staff. - Providing regular, intentional feedback and coaching to campaign staff; carrying out disciplinary-related duties, as appropriate. - Providing support in recruiting, screening, hiring, and orientation of campaign staff. - Working cooperatively with SEIU International Union and Local Union staff to facilitate successful conclusion of campaign goals and benchmarks. - Representing the International Union with local union leaders, staff, members, and outside organizations. - Performing other duties as assigned in support of the work of the Organizing Department. The Campaign Coordinator reports directly to the Campaign Director and/or other designated Organizing Department and Division directors. Qualifications - Minimum of five (5) years of external labor organizing experience; or a combination of four (4) years external and one (1) year internal labor organizing, and a minimum of three (3) years leading campaigns. - A minimum of three (3) years of leading field teams or staff. - Graduation from a four-year college or university is not required, but is a plus. - Bilingual fluency in English and a second language is preferred. Requirements - Knowledge of labor unions. - Thorough knowledge of planning, executing, and managing labor organizing campaigns: external and/or internal. - Ability to support the crafting of campaign messaging and materials. - Excellent listening, verbal and written communication skills, including in public settings. - Ability to plan and conduct staff 1:1s, debriefs, team meetings, planning meetings, etc. - Ability to plan and execute major mobilizations and events, such as strikes, GOTVs, legislative lobby days, etc. - Ability to develop and implement systems and processes, including but not limited to, individual work plans, staff development plans, and training, that support the growth and development of staff. - Ability to work effectively with SEIU elected leaders and staff in complex and sometimes politically sensitive environments/situations. - Ability to apply high level judgment and demonstrate leadership qualities. - Ability to effectively utilize Microsoft Word, Power Point, Excel and/or other software systems. - Knowledge of and ability to utilize digital platforms and tools to support the execution of digital organizing strategies and tactics. - Ability to work with people from diverse backgrounds and cultures. - Ability to handle multiple “priority” projects and meet established timelines. - Ability to work effectively within a team environment. - Ability to work effectively under pressure. - Excellent planning, time-management and problem-solving skills. - High level of judgment, ability to take initiative, and work independently. - Demonstrated commitment to social, economic and racial justice. - Demonstrated commitment to equity, inclusion and diversity. Physical Requirements - Work in this position will generally be performed in a remote setting. However, the job may require work in other settings conducive to performing the tasks required to complete assignments. - Must be available for extensive travel, including overnight stays. Travel and work beyond traditional business hours are required. - Possession of a valid U.S. driver’s license is required. Application Requirements - A resume and cover letter are required for all applications. - Your cover letter should explain why you want to work for the SEIU, an example(s) of how you demonstrated success in a similar position, and a description of how this position fits into your long-term career goals. Benefits - A comprehensive, employer-sponsored health benefits package, including medical, dental, and vision coverage. - A defined benefit pension plan. - Paid time off, including vacation, sick leave, and holidays. - Additional benefits consistent with a mission-driven workplace.