• Cultivating relationships with key clinical thought leaders and administrative C level officers. • Generating proposals, preparing sales quotations, planning customer meetings and demonstrating equipment capabilities. • Achieving business objectives for assigned territory. • Guiding the development and execution of strategic account plans to ensure achievement of assigned business goals and budgets. • Developing, building and cultivating long-term relationships with key management within the customer organization • Communicating current market intelligence to various decision makers within each account. • Assisting management in devising sales plans and strategies, develop forecasts, budgets and operating plans for product sales channels. • Leading territory team reviews and updates of account plan based on changing market, customer conditions, and competitive activity.

• Account Manager assigned to Federal Civilian accounts • Responsible for driving growth across named agencies and programs • Develop new business and expand existing customer relationships • Deliver profitable revenue growth across enterprise technology solutions • Engage directly with customers, including management-level contacts and key decision makers • Manage end-to-end sales campaigns including qualification and negotiation • Own quarterly, half-yearly, and annual quota performance

• Own Strategic Client Relationships: Serve as the senior, day-to-day strategic lead for enterprise and high-growth clients, owning executive communication and long-term partnership value. • Drive Retention & Expansion: Develop and execute renewal, upsell, and cross-sell strategies tied directly to NRR performance. • Architect Cross-Channel Strategy: Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps, ensuring cohesive execution and reporting. • Commercial Ownership: Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations. • Lead QBRs & Executive Storytelling: Translate performance data into clear business narratives that connect marketing execution to revenue impact. • Cross-Functional Leadership: Partner with channel leads, PMs, and operations to align priorities, manage risk, and maintain delivery excellence. • Risk & Escalation Management: Proactively identify client risks and mitigate issues before escalation to executive leadership. • Team Leadership: Mentor strategists, analysts, and project teams to elevate strategic thinking and commercial accountability.

• Manage the full sales process: prospecting, needs assessment, proposal, negotiation and closing; • Manage a client portfolio with autonomy and organization; • Keep the CRM updated and monitor your sales pipeline; • Work with targets and a focus on high performance.