• Day to day oversight and awareness of patient customer service issues with insurance, the specialty pharmacy, and patient support programs • Daily interaction with Regional Business Managers (RBMs), Patient Access Liaison (PAL) and Medical Science Liaison’s (MSLs) to ensure current and accurate communication on the status of insurance approvals and reauthorizations • Work closely with RBMs, PALs, the hub, pharmacy, and the patient/family to case manage all steps required to gain access to therapy • Report Adverse Event (AE)’s and product complaints through medical information • Maintain case history for all U.S. patients, entering relevant notes from the hub, the pharmacy, calls to insurance, patient support programs, physicians and nurses, and the patients and families • Maintain and update patient status to track reimbursement and shipping status of U.S. patients • Triage, troubleshoot and resolve initial and ongoing reimbursement issues (PAs, denials, appeals, reauthorizations, overrides, billing problems) • Liaise with medical offices as necessary to obtain insurance authorizations • Counsel patients and family on insurance and reimbursement options • Identify general and specific adherence trends and suggest appropriate action • Report on weekly changes in patient status, current adjudication status of all patients, overall reimbursement trends, and any other trends, successes, or roadblocks • Manage, track, and report on Open Enrollment efforts annually to ensure every patient has access to adequate insurance • Attend patient meetings, industry conferences and sales meetings

• Serve as the functional people and process leader for assigned Provider segments and contracting portfolios. • Lead, coach, and develop contract development professionals, including setting priorities, reinforcing performance expectations, supporting development planning, and building team capability. • Manage day-to-day team operations, workload prioritization, resource allocation, assignment coordination, and escalation pathways to support timely, high-quality contract delivery. • Own end-to-end contract development accountability for assigned Provider segments, including contract drafting, interpretation, portfolio oversight, execution support, issue resolution, and process effectiveness. • Translate approved pricing constructs, commercial contracting models, and provider discount methodologies into clear, compliant, and operationally executable contractual language. • Structure agreements to support operational feasibility, implementation readiness, auditability, financial controls, and government pricing requirements. • Establish, maintain, and continuously improve contract development standards, drafting quality expectations, review practices, governance routines, and process controls across assigned segments. • Monitor portfolio and process health through appropriate routines, metrics, and stakeholder feedback, identifying opportunities to improve quality, cycle time, consistency, scalability, and execution readiness. • Provide guidance and decision-oriented recommendations on contract language, contract structure, implementation considerations, contractual risk implications, and escalation matters. • Lead resolution of complex contract development issues, interpretation questions, process barriers, implementation challenges, and cross-functional alignment needs. • Partner with Coverage & Pricing, Legal, Government Price Reporting, Contract Pricing Execution, Business Integration, and other stakeholders to support contract development, implementation, operational execution, and continuous improvement activities. • Drive modernization of contract lifecycle management capabilities, templates, workflows, reporting, and related processes to support a robust, compliant, and efficient contract development operating model. • Foster an inclusive, accountable, and learning-oriented team environment through coaching, mentoring, knowledge sharing, and development of functional expertise across the segment.

Role Description The Sr Manager, Capital Markets and Treasury reports to the Director of Capital Markets and is responsible for forecasting and optimizing corporate cash among the organization's operating entities. The Sr Manager will work to enhance existing corporate cash forecasting models and processes by integrating data from the organization’s financial systems and forecasting sources and uses of cash based on the organization's planned operating and financing activities. The Sr Manager will work closely with Finance leadership, Treasury, FP&A, Capital Markets, Data Management, Controllers, Sourcing, and business lines. Responsibilities - Responsible for the organization’s overall liquidity management and enterprise corporate cash forecast. - Enhance cash forecast model effectiveness and transparency by improving reporting and integrating cash management data sources. - Aggregate internal data and vendor cash management data to create a robust and capable cash management forecasting platform. - Perform back-testing of forecast to identify and implement improvement opportunities. Qualifications - Bachelor’s degree plus 4 - 8 years’ experience in finance, capital markets, investment banking or investment management (or Master’s degree and equivalent combination of education and experience). - Excellent Excel skills including pivot tables, vlookups, macros and SQL. - Ability to work in a fast-paced and highly dynamic business environment. - Excellent problem-solving and communication skills. - Results-oriented team player with a strong work ethic and attention to detail. Requirements - #LI-REMOTE - #LI-RR1 Company Description Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.

• Partner closely with assigned Channel Director(s) to support territory strategy, partner engagement, and revenue growth. • Prepare and deliver accurate, timely quotations for partners, ensuring all required information is complete and aligned with company standards. • Actively support territory revenue growth by helping partners identify, qualify, and advance customer opportunities. • Engage assigned C and B partners through proactive outreach that strengthens relationships and drives partner productivity. • Support existing partners in maximizing base revenue performance and expanding customer opportunities. • Provide accurate, current pricing information for requested products and services. • Build and maintain professional relationships with customers, partners, and internal stakeholders. • Ensure quotes and related activities comply with company policies, procedures, and approval requirements. • Deliver a responsive, high-quality partner experience by addressing inquiries, concerns, and follow-up needs promptly. • Collaborate with the channel team to ensure opportunities are properly qualified, prioritized, and pursued. • Support sales operations activities, including data entry, reporting, funnel management, and forecasting in Salesforce CRM. • Contribute ideas and feedback that improve sales processes, operational efficiency, and partner effectiveness. • Participate in company, department, and sales meetings as requested. • Assist assigned Channel Director(s) with recruiting, developing, and training new channel partners within the assigned territory. • Partner with Solutions Engineering to help shape and implement customer solutions. • Coordinate with sales, technical operations, engineering, and customer success teams to troubleshoot issues and support timely resolution.