• Main operational coordinator for UGC production projects • Define and scope project requirements • Organize production • Track deliverables • Ensure final quality • Collaborate with REACH teams (Creative Ops, creatives, video editors)

• Manage and maintain strong relationships with e-commerce vendors and suppliers to ensure consistent performance and compliance with company standards. • Monitor vendor performance metrics, identify areas for improvement, and implement process enhancements to increase efficiency, product quality, and customer satisfaction. • Collaborate with internal teams (Operations, Marketing, Product, and Customer Service) to ensure vendor offerings align with overall e-commerce strategy and business objectives. • Develop and execute strategies to optimize product assortment, pricing, inventory flow, and fulfillment processes. • Review and approve vendor content, including product listings and descriptions, ensuring accuracy, brand consistency, and alignment with Shopify platform standards. • Stay up-to-date on e-commerce trends, competitor activity, and platform updates to inform strategic decisions and vendor initiatives. • Lead projects to streamline vendor operations, reduce costs, and enhance the overall e-commerce customer experience.

• Work remotely and lead Discovery, develop executive-ready narratives, and translate digital analytics signals into business decisions • Guide an integrated roadmap across Adobe and Medallia • Support BD and executive presentations, bringing structured point-of-view, value cases, and solution architecture that wins confidence • Configure and implement Medallia’s customer experience platform based on client requirements • Lead client discovery to define measurement objectives, success metrics, and decision use-cases • Own executive communications: POV, business case, roadmap, and outcomes-oriented storytelling for BD/QBRs • Design integrated measurement strategy across Adobe Analytics/CJA and Medallia DXA, including governance and operating model • Guide solution architecture and analytics enablement approach (taxonomy, KPIs, audience/segment concepts, reporting strategy) • Partner with technical leads to ensure feasibility, sequencing, and quality of implementation and insights • Mentor consultants/analysts and set standards for documentation, insight quality, and stakeholder readiness • Identify expansion opportunities and support proposals/SOW creation (scope, assumptions, risks, effort)

• Build complete product listings in Shopify from provided specs • Set up variants, SKUs, pricing, and metadata accurately • Upload and organize product images and assets • Maintain collections, tags, and catalog structure • Monitor and maintain Shopify apps and integrations • Keep inventory accurate across systems • Monitor Shopify sync to and from ShipStation • Pull inventory and order reports, ensure inventory numbers are correct across systems • QA all your own work • Provide clear status updates and flag issues early