• Own and optimize day-to-day B2C sales operations to align with revenue targets, service levels, and business priorities. • Establish and enforce operational standards, workflows, and best practices to drive consistency, efficiency, and scalability. • Analyze performance trends, pipeline health, and operational metrics to support leadership decision-making and continuous improvement initiatives. • Lead, coach, and develop frontline sales teams through structured one-on-ones, performance reviews, and targeted development plans. • Facilitate weekly team meetings focused on performance outcomes, execution priorities, and operational alignment. • Conduct quality assurance reviews, including call evaluations and deal audits, to ensure adherence to sales standards and compliance requirements. • Partner with Sales Leadership and HR on hiring decisions, onboarding strategy, and workforce planning. • Approve PTO and manage staffing coverage to maintain operational continuity and productivity targets. • Serve as the primary owner of CRM (HubSpot) operational integrity, including pipeline structure, deal governance, data accuracy, and reporting standards. • Oversee deal crediting, compensation inputs, and data validation in partnership with Finance and Compensation teams to ensure accurate and timely reporting. • Develop, maintain, and scale onboarding materials, training documentation, and operational playbooks. • Ensure consistent and compliant CRM usage through audits, coaching, and continuous process improvements. • Partner cross-functionally with Sales Leadership, Finance, HR, Marketing, and Site Managers to align operational execution with company initiatives. • Act as a liaison between frontline teams and leadership, translating strategic priorities into actionable operational plans. • Communicate performance insights, risks, and improvement opportunities with clarity, accountability, and data-driven recommendations.

• Lead, coach, and develop a regional account management team • Set clear objectives, performance expectations, and success metrics for the team • Translate the Retail Banner Group strategy into regional execution plans aligned to business objectives • Own portfolio health and performance, including banner adoption, member engagement, retention, and growth • Drive implementation and utilization of Guardian, I.D.A., Remedy’sRx, and Enterprise programs • Partner closely with Marketing, Category Management, Finance, Customer Care, Professional Affairs, Legal, and Communications to align strategy and execution

• Realizacja planów sprzedażowych (sell-out) i budowanie Sklepów Doskonałych • Zapewnienie dostępności i widoczności produktów Unilever w sklepach na terenie północno-wschodniej Polski • Zarządzanie zespołem przedstawicieli/przedstawicielek handlowych: planowanie wizyt, raportowanie wyników, coaching i rozwój zespołu • Monitorowanie i egzekucja działań promocyjnych, wdrażanie nowych produktów i narzędzi sprzedażowych • Budowanie relacji z kluczowymi klientami/klientkami, w tym sieciami lokalnymi i ogólnopolskimi • Zarządzanie budżetem sprzedażowym i promocyjnym • Nadzór nad jakością ekspozycji, rozmieszczeniem materiałów POSM i inwentaryzacją sprzętu • Ścisła współpraca z KAM RLCH, KAM EC, KAM Dystrybucja, CDS – w zakresie rozwoju produktów Unilever w sklepach • Zarządzanie kontem EPOS i raportowanie wyników

• Manage territory as a business to maximize sales • Grow sales and share of test strips and other key products • Execute target patient start programs • Build territory sales strategic plan • Identify and act on new opportunities to grow sales • Work in close collaboration Abbott Laboratories Representatives