Description About Us The AV Developer Productivity organization is responsible for delivering and maintaining the tools and services engineers here at GM use every day to do their best work and drive our autonomous vehicle program forward. Tools and services we work on enhancing the entire development process of engineers at GM - how/where code is checked out, modified, compiled, tested, merged, and eventually deployed. Our goal is to ensure our AV engineers and others here have world class tools and a seamless development experience so that they can focus on the problems that matter most in their domain. The Role We are looking for an Engineering Manager with an extensive engineering background, experience using a variety of developer tools and technologies, and who is passionate about developer productivity. As a leader on this team, we are looking for someone who cares deeply about the technical development of other engineers on the team and is able to effectively balance the needs and priorities of the business, our users, and the growth of our engineers. This person will start delivering impact through observability frameworks and will evolve depending on business needs but they will be expected to identify high ROI investments with minimal guidance. The Team As a part of AV Developer Productivity, the AV Observability team is responsible for creating and maintaining a robust, reliable, and cohesive observability offering for AV developers and leaders across GM to optimize internal and external system performance and reliability. We achieve this through a combination of internally developed tools, vendor tools, and agentic AI workflows. What You'll Do - Team leadership: Manage and grow a team of engineers, conducting performance reviews, providing coaching, and supporting career development. - Technical strategy: Define and execute the technical vision and roadmap for the observability platform, ensuring it provides actionable insights into complex systems. - Architectural oversight: Provide technical guidance on instrumentation, logging, metrics, and tracing to ensure comprehensive visibility across GM's AV software stack. - Incident response: Ensure the team's tools enable rapid detection, debugging, and resolution of unknown or unforeseen system failures to minimize downtime. - Cross-functional collaboration: Work with other engineering teams-such as those developing AI/ML, firmware, and infrastructure-to implement observability practices and improve system reliability. - Platform development: Lead the development of internal tools and data pipelines to collect, analyze, and visualize telemetry data at a massive scale. - Vendor management: Manage relationships and costs associated with third-party observability software and platforms. Your Skills & Abilities (Required Qualifications) - Management experience: 7+ years of proven leadership experience managing software or site reliability engineering (SRE) teams - Observability expertise: Deep understanding of core observability pillars: logs, metrics, and traces. Experience with technologies like Prometheus, Grafana, OpenTelemetry, and log management systems is crucial - Software architecture: Strong background in designing, developing, and architecting distributed systems, cloud-native applications, and microservices - Programming proficiency: Familiarity with Go, Python, Typescript or similar along with software development practices to inform code reviews and architectural decisions - Cloud infrastructure: Experience with modern cloud offerings like GCP, AWS, or Azure and technologies like CI/CD pipelines, Kubernetes, and Docker - Communication skills: Excellent interpersonal and communication skills to collaborate effectively with diverse teams and stakeholders - Relevant Technologies: GCP, Go, Python, Typescript, OpenTelemetry What Will Give You a Competitive Edge (Preferred Qualifications) - Experience working with GCP, AWS, or Azure - Familiarity with Kubernetes, Docker, Istio, Terraform, Prometheus, Grafana, TSDBs and observability pipelines (e.g. either for logging or metrics or tracing) - Skilled in defining and instrumenting SLIs and SLOs - Own or contribute to Open Source projects - Passion for self-driving technology and its potential impact on the world Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. - The salary range for this role: is $218,800- $335,300. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. - Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. - Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}. This job may be eligible for relocation benefits. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

• Lead, mentor, and grow a team of engineers with a strong focus on people development, team health, and career growth • Support engineers through regular coaching, feedback, goal setting, and career development conversations • Create clarity for the team around priorities, expectations, ownership, and successful outcomes • Partner closely with product and engineering leadership to define priorities, drive execution, and deliver successful outcomes • Support projects from early planning and architecture through implementation, rollout, and long term maintenance • Stay close to the technical work by understanding system design, reviewing technical plans, participating in architecture discussions, and helping evaluate tradeoffs • Assist with code reviews and technical feedback where helpful, while primarily enabling the team rather than acting as a regular direct contributor • Help unblock engineers by providing context, asking the right questions, connecting people, and clarifying priorities • Contribute to the conceptualization and technical design of new ideas and product enhancements • Help drive architectural improvements that prioritize scalability, reliability, maintainability, and performance • Reinforce strong engineering standards, development practices, testing habits, and ownership across the team • Help promote a culture of quality, accountability, collaboration, and continuous improvement • Work directly with our CTO, engineering leadership, and cross functional partners to continuously evolve our products and technical foundation • Support hiring, onboarding, mentorship, performance feedback, and career development across the engineering organization • Foster a collaborative, low ego, high ownership culture in a fully remote environment

• Discussing high and low level technical, and business requirements with clients • Facilitating or taking an active part in architectural discussions • Making sure the team has all the things they need, to deliver their work in an efficient manner • Shaping the team according to project needs and company culture • Monitoring project progress, identifying and managing project risks • Making proper decisions together with client and technical leaders, who report to you • Participating in company processes: hiring, onboarding, employee development process

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering • The Decision Management program enables intelligent decision based products through streaming analytics with the ability to govern these decisions and manage their outcomes with business agility.• This program leverages business rules & AI engines, a streaming big data cluster, an in memory data grids, APIs, & UIs to deliver real time decisions at global scale• This person will be responsible for leading the team as well as stay hands on. We are looking for a Manager to join our DMP team in Dublin office. • Are you a looking for a role with right balance of people management and hands-on with the code?• Are you a strong technical programmer with experience leading a team?• Are you passionate about making a difference in this world?• Do you want to be part of a team which helps prevent fraud on every mastercard transaction in this world? Role• Lead and manage the team including performance review and technical guidance.• Understand the business priorities and work on a roadmap so that business values are delivered.• Manage your own time while collaborating with teammates to accomplish project goals.• Collaborate with the architect and make sure the team is aligned with architecture guidelines.• Apply best development practices to help team well designed, maintainable, testable, scalable, and secure code. Essential Knowledge/Experience• Strong People management skills.• Strong programming skills with deep knowledge of Java.• Strong leadership skills.• Good multi-tasking abilities.• Knowledge of Spring and other frameworks.• Good knowledge of unit testing and mocking frameworks like junit, mockito or easymock.• Good knowledge of SQL and experience working with Oracle.• Experience working with high performance applications. • Good problem diagnostic and creative problem solving skills.• Strong organizational skills; able to manage multiple tasks within the constraints and timelines determined by business needs. Desirable Skills: • Experience with IBM ILOG/ODM and Pivotal Gemfire Grid.• Experience with Dockers, Kubernetes etc.• Experience with Angular.• BS in computer science or a related field preferred. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.