Role Description The Senior Manager, Fair Chance to Advance is an individual contributor role that sits within JFF’s Field Implementation Team (FIT) and is fully aligned to CJEA. This role will lead core project management, stakeholder engagement, and event coordination functions that support FC2A’s State Action Networks and State Readiness Networks, with a particular focus on onboarding new network members, managing steering committee operations, coordinating with external partners, and supporting in-person and virtual convenings. The Senior Manager will report to Lisa Durkin, FIT Cluster Director, and will collaborate closely with colleagues across CJEA, FIT, and external project partners. This role is well suited for someone who is energized by building strong cross-sector relationships, keeping complex state-based work-streams moving, and translating strategy into clear operational systems. The ideal candidate will bring strong project management skills, an ability to navigate ambiguity and is seen as a strong collaborator and connector. They will demonstrate subject matter expertise in engaging and supporting programs, initiatives and/or work-streams that impact people with histories of incarceration. Qualifications - Strong project management experience and a track record of coordinating complex, multi-stakeholder initiatives from planning through execution. - 5–8+ years of prior professional experience through a combination of full-time, part-time, internship, and/or freelance roles. - Subject matter expertise in engaging and supporting programs, initiatives and/or work-streams that impact people with histories of incarceration. - Comfortable navigating ambiguity and brainstorming creative solutions to challenges as they arise. - Highly organized with a strong instinct for building systems that improve reliability, clarity, communication, and follow-through. - Strong written and verbal communication skills. - Comfortable facilitating meetings, coordinating agendas and action steps. - Comfortable learning and navigating multiple technology systems in parallel. - Confident managing documentation, file organization, records, and communications with care and consistency. - Comfortable coordinating virtual and in-person event logistics and willing to travel. - High energy and passion for JFF’s mission and North Star. - Ability to apply JFF’s core values to all areas of work. - Value building positive and collaborative relationships with others. Requirements - Manage the onboarding of new State Network members, including hosting 1:1 onboarding meetings, tracking onboarding progress, and helping members understand how to engage effectively in the network. - Build and maintain strong relationships with state network stakeholders, helping surface priorities, questions, opportunities, and feedback. - Support strong communication channels across State Networks. - Coordinate closely with external project partners supporting FC2A workstreams. - Serve as a project manager for FC2A State Networks by maintaining work-plans and project plans in Asana. - Manage recurring meetings for each state network’s steering committee. - Track member engagement and participation trends. - Partner with state-based coordinators to maintain each network’s communications systems. - Co-own and co-manage the FC2A inbox and shared drive for external project partners. - Contribute to regular updates or newsletters circulated to keep affiliate network members informed. - Partner with state partners and JFF’s Events team on the planning, coordination, and documentation of annual state summits, site visits, and related FC2A convenings. - Serve as a key point of contact for communications, invitations, logistics, and follow-up tied to state summits and other FC2A events. - Travel as needed to support in-person meetings, summits, site visits, and relationship-building activities. Benefits - Competitive salaries and a comprehensive benefits program. - Flexibility and choice as core values to support people wherever they are in their lives and careers. - Office equipment provided as needed for new employees. - Work in-person, hybrid, or completely remote. To Apply As part of your application, please include your resume and a thoughtful cover letter, addressed to Lisa Durkin, outlining how your skills and experience meet the qualifications of the position. We are accepting applications through Friday, July 10th by 5pm ET. Applications submitted by that date and time will be reviewed and candidates will receive updates on their candidacy by the week of July 13th and 20th. If you are unable to complete this application due to a disability and/or have specific access/accommodation needs, please contact us at hiringaccommodations@jff.org. Positions at JFF are not eligible for employer-visa sponsorship or open to F-1 student visa holders.

• Establish a company-wide Business System as the standard for the organization’s operational processes • Create a self-reinforcing culture of continuous improvement • Ensure the system is scalable with growth and acquisitions and not dependent on individual employees • Define, document, and continuously develop the integrated set of tools, processes, leadership behaviors, and cultural norms • Implement strategy deployment (Hoshin Kanri) and translate the company’s strategic priorities into annual goals, quarterly initiatives, and measurable team objectives • Manage deviations and perform root cause analysis • Drive Kaizen and rapid improvement • Foster problem-solving capability

Role Description We are looking for an RN Care Coordinator as an addition to the Optum Insight ACO Practice Extend Team. You will work alongside our Care Team’s Clinical Pharmacist and Clinical Administrative Coordinator to improve the health outcomes of the patients we serve. The RN Care Coordinator is responsible for managing patients attributed to provider practices participating in the Optum Insight ACO. This role includes high-volume telephonic outreach, patient education, and coordination with primary care providers (PCPs), specialists, and the Practice Extend care team to ensure high-quality care delivery. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities - Work with a Care Team of a Clinical Pharmacist and Clinical Administrative Coordinator to support patient and provider engagement across care transitions management, care coordination, and medication management activities. - Facilitate communication of inpatient discharge information to primary care offices using appropriate technology tools. - Conduct post-discharge outreach for inpatient and emergency department visits, including medication reviews, scheduling timely follow up appointments, and providing education on discharge instructions and appropriate sites of care. - Guide patients in accessing high-quality, cost-effective specialist referrals. - Support high-risk patients by coordinating and scheduling PCP and/or specialist appointments. - Provide patients with benefit information and resources upon request. - Communicate with provider offices to resolve patient care issues and facilitate communication between practice staff and care team. - Build and maintain strong relationships with participating provider practices by communicating program goals, patient needs, and value-based care opportunities. - Facilitate and/or lead provider-facing meetings, including onboarding meetings and ongoing collaboration meetings. Qualifications - Bachelor’s degree. - Current, active, unrestricted Registered Nurse (RN) license in a Compact License state within the US. - 3+ years of experience in Case Management and/or Care Coordination. - Advanced level of proficiency in Microsoft Office, particularly Excel and PowerPoint. - Advanced level of proficiency typing and navigating a Window-based environment simultaneously. - Ability to work 1 late shift per week (10 am -7pm), standard schedule is 8am-5pm (times reflect the time zone business hours assigned – Central, Mountain, or Arizona). Preferred Qualifications - Spanish/English Bilingual. - Case Management Certification. - Experience in a high-volume outreach or outbound call center environment. - Experience in managed care and/or population health management. Soft Skills - Ability to quickly learn and manage multiple clinical systems simultaneously. - Adaptable, flexible, and able to incorporate frequent process changes into established workflows within a fast-paced, dynamic environment. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Salary The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

• Acting as the main contact for customers and managing day-to-day interactions • Creating and maintaining project schedules with milestones and tasks • Providing weekly project status reports and updates to clients • Managing budgets, project scope, and change requests, including estimates and change orders • Leading business strategy workshops and producing phased roadmaps based on client needs • Guiding sprint grooming, requirements gathering, and user story development • Supporting Solution Consultants with requirement documentation, process flows, and configuration specifications • Participating in discovery sessions to understand client objectives and system needs • Collaborating with Solution Architects and Consultants to design solutions that meet client requirements • Leading or supporting end-user training and adoption activities