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Director of AI Operations

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteLeadTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Worldwide

Posted

10 hours ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Director of AI Operations

Leadfeeder

Role Description We're building a new AI Operations function, and this is the role that leads it, reporting to the Chief AI Officer. Your mandate is to drive AI adoption across the company, starting where the value is highest: our go-to-market functions, Sales, Marketing and Customer Success, then expanding across the rest of the business over time. Your core job is delivery, finding where AI can remove friction and leading a technical team to build and ship solutions, while partnering with Legal, Security, IT and Finance on the governance and economics around them. You'll embed directly with teams, ship working solutions in days rather than quarters, and turn one-off wins into reusable assets the whole company can build on. You are not walking into a blank slate. Every Leadfeeder team member is already on Claude Desktop, and AI adoption is actively underway across the company. The Director comes in to accelerate and structure what has already begun with a team that is engaged, tooled up, and ready to move faster. You'll directly manage a team of 7: a BizOps & Data Warehouse team (5 people) with an Engineering Manager reporting to you, and a Revenue Operations team (2 people). - The EM handles day-to-day technical leadership of the engineering team; you set the direction, prioritise the roadmap, and ensure the team is working on the highest-impact problems. - Revenue Operations also sits under this role, the systems and data behind our revenue engine, and it's one of the first places to put AI to work. - The broader mandate, though, is AI-led operational transformation across the company. Qualifications - Practical, commercially aware and technically fluent. - Deep hands-on experience using AI and building AI-enabled workflows, agents or internal tools that solve real problems. - Highly proficient with agentic coding tools such as Claude Code or Codex. - A genuine drive to lead AI transformation across a company. - Technical fluency to design solutions, challenge engineers and judge build vs. buy decisions. - A strong operations mindset: spot friction, prioritise ruthlessly, simplify, and turn ideas into solutions. - Comfort working with data, and clear communication across both technical and business audiences. - Readiness to own Revenue Operations (CRM, pipeline, forecasting). - Readiness to set direction and build a small team. Requirements - Experience building or leading an internal AI enablement, AI operations or automation function. - Salesforce experience, particularly around CRM architecture, reporting, routing and revenue process design. - Experience with tools such as Claude, ChatGPT, Codex, Zapier, Make, n8n, Retool, Clay, Salesforce automation, BI tools or internal workflow platforms. - Hands-on with open-source agent platforms such as OpenClaw or Hermes. - Experience working with distributed or remote-first teams. - Experience partnering with Legal, Security or Compliance teams on responsible AI or data governance. - Previous experience in a scale-up environment where processes, systems and operating models are still evolving. Benefits - The chance to work with a very knowledgeable, high-achieving and fun team. - An international, diverse, dynamic and committed work environment. - The opportunity to work remotely, with a flexible work schedule. - Mental Health support with Auntie. - Personal budget for home office equipment. - Personal development plans as standard, allowing you to develop the skills you think are most important to succeed in your role, as well as regular 1-1s and group training. - Transparent compensation practices with salary range and key compensation details provided before the first conversation.

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