• Legal Administration: with a high level of attention to detail, make sure that documents and files are managed correctly, and that our online platforms and calendars are updated and managed on a daily basis. • Scheduling and coordination: locate the best court reporters, legal videographers, and interpreters worldwide using our proprietary database, and schedule them for remote hearings and depositions. You should have strong project management skills, experience managing a job calendar, and the ability to work with legal professionals. • English-language customer service and sales: assisting lawyers and legal professionals with their service orders, selling services to them via email and telephone, and providing industry-leading customer support in English. • Production and operations: ensure that transcripts and legal video are produced and delivered correctly and on-time • Technical support and management of diverse software tools: operate court reporting and legal software platforms, including exhibit management software, scheduling and calendaring software, production software, etc. Strong technical skills are a must. • Zoom hosting and technical support: help attorneys participate in virtual or hybrid hearings and depositions by setting up zoom meetings and hosting the meetings, including complex scenarios such as managing breakout rooms, managing screen shares, providing technical support, managing cloud recordings, etc. • Working with freelance Zoom hosts and jumping in to help when required. • Prior experience in arbitration hearings, depositions, or the court reporting industry is highly desirable. • Sales and Client Interaction Components: Interested prospects fill out forms requesting more information about the services. You will respond to these inquiries and effectively present and explain the services to potential clients. This involves confident client interaction and addressing questions about the offerings. The sales aspect is not a hard sell, as prospects are typically already interested in the services.

Software Answers, Inc. is the premier provider of innovative technology solutions tailored for the corporate housing and serviced apartment sectors across the globe. Our flagship product, OSCAR™, is a comprehensive corporate housing system that seamlessly merges resident and unit management with complete general ledger accounting. We are currently seeking an enthusiastic and organized Administrative Support Specialist to join our dynamic team. In this role, you will be integral in streamlining our administrative processes, enhancing internal communications, and ensuring the overall efficiency of operations. This position will support various departments by managing schedules, organizing crucial documentation, and assisting in project management, thereby contributing to our mission of delivering exceptional service to our clients. If you have a passion for technology within the software development industry and possess excellent administrative skills, this is the perfect opportunity for you to grow in a supportive environment while making a significant impact in the corporate housing sphere. We invite you to be part of a company that values innovation, teamwork, and the pursuit of excellence in every aspect of its operations. Responsibilities - Provide administrative support to various departments as needed. - Manage and organize schedules, meetings, and travel arrangements for team members. - Prepare and maintain documents, reports, and presentations with attention to detail. - Assist in the coordination of projects and track progress against deadlines. - Handle phone calls and email inquiries in a professional manner, ensuring efficient communication. - Maintain and organize electronic and physical filing systems to ensure accessibility. - Collaborate with team members to improve workflow and operational efficiency.

• Manage all bookings end-to-end for luxury lodge operations • Coordinate bespoke travel itineraries and supplier communications • Build, maintain and manage Notion-based digital office systems • Ensure operational clarity, data accuracy and workflow efficiency • Oversee administrative processes linked to reservations and travel logistics

• Oversee Leader’s workflow including mail, calendar, correspondence, and telephone calls. • Support Leader and other staff by scheduling, planning, and attending meetings as necessary. • Provide support to include expense reporting and travel planning. • May act as coordinator of departmental projects. • Exercise considerable discretion and independent judgment.