Kendrick Recruitment

Role Description Kendrick Recruitment is currently seeking an experienced Senior MICE (Meetings, Incentives, Conferences & Exhibitions) Consultant to join a leading destination management company specialising in luxury travel experiences across Southern Africa. This is an exciting opportunity for a highly organised, client-focused professional with a proven background in the MICE industry. The successful candidate will manage complex meetings, incentive travel programmes, conferences and events from concept through to completion while delivering exceptional service to clients. Qualifications - Proven experience as a Senior MICE Consultant. - Excellent destination and supplier knowledge. - Strong itinerary planning and project management skills. - Outstanding communication and client relationship management abilities. - Ability to work independently in a remote environment. - Proactive, solutions-driven approach with exceptional attention to detail. Requirements - Updated CV. - Copy of ID. - Latest payslip. - Qualifications (where applicable). - References will be contacted as part of the recruitment process. Benefits - Market-related salary dependent on experience and suitability. - Remote work opportunity. - Permanent position with a 6-month probation period.

Role Description Kendrick Recruitment is searching for an experienced and driven Sales and Reservations Consultant for a well-established luxury African travel and safari company, operating across Southern and East Africa. This is a remote, work-from-home position offering the opportunity to sell and curate bespoke, high-end safari itineraries across some of Africa's most sought-after destinations. If you live and breathe luxury travel, know your Southern African destinations inside out and thrive in a fast-paced, target-driven environment, this role is worth your attention. Please note: This is a fully remote role. Candidates must have their own reliable internet connectivity and a stable electricity supply at their own cost. A laptop and additional screen are provided by the company. Candidates based in Gauteng have access to a REGUS Business Lounge membership as an alternative during load shedding. Qualifications - Minimum 5 years' sales consultant experience within the luxury travel or safari industry – essential - Strong destination knowledge of South Africa, Namibia, Botswana, Zimbabwe and Zambia – essential and non-negotiable - Destination knowledge of East Africa, Mozambique and Malawi – advantageous - Experience managing the full booking life cycle from quoting and invoicing through to supplier confirmation and payment follow-up - Experience handling groups and tour series - Proficient in Travel Studio and Wetu reservation systems – advantageous - Strong negotiating, influencing and cross-selling ability - Highly accurate with excellent attention to detail and quick turnaround times - Ability to manage major accounts and work independently with limited supervision - Competent in MS Office, particularly Excel - Fluent English, written and verbal – essential - Ability to mentor junior staff - Stable work history with fully contactable references Requirements - End-to-end selling, consultation and booking of all products - Build and develop customised itineraries aligned with company standards and client needs - Serve as the primary point of contact for allocated client accounts - Maintain high conversion rates and meet agreed sales targets - Manage all stages of the booking life cycle including quoting, invoicing, supplier liaison and payment follow-up - Liaise effectively across sales, operations and finance departments - Participate in a rotating 24-hour standby phone duty and shift week, including Saturday mornings from 09:00 to 13:00 - Report accurately on sales activity and pipeline Working Hours - Monday to Friday: 08:00 to 17:00 - Shift week rotation: After-hours emergency line and reservations inbox, plus Saturdays from 09:00 to 13:00 Package - Market-related basic salary based on experience and current earnings - Commission/incentive programme - Permanent contract with a 6-month probation period - Laptop and additional screen provided - Please note: No medical aid or provident fund contributions are included in this package. To Apply Please submit the following: - Updated CV - Contactable reference feedback from your last 3 to 4 employers Should you feel you are the right fit for this role, please apply with the above documents and a recent head and shoulders photo as soon as possible. Please note that if you do not hear from us within 7 working days, kindly consider your application unsuccessful.

Role Description Kendrick Recruitment is currently seeking an experienced Marketing & Sales Manager for a collection of luxury safari lodges. This is an exciting opportunity for a creative and results-driven marketing professional to develop and execute innovative marketing strategies that strengthen brand awareness, increase direct bookings and drive occupancy across multiple luxury safari properties. Working remotely, the successful candidate will play a key role in growing the brand while collaborating closely with reservations, operations and industry partners. Qualifications - Relevant qualification in Marketing, Digital Marketing, Communications or a related field - Proven track record of increasing accommodation occupancy and driving measurable sales growth - Strong knowledge of digital marketing, social media platforms, content creation, email marketing and online advertising - Experience with website content management systems and SEO best practices - Excellent written and verbal communication skills - Highly organised, self-motivated and able to work independently in a remote environment - Strong analytical skills with the ability to interpret campaign performance and market trends - Experience with graphic design and video editing software will be advantageous - Candidate must be based in Johannesburg or Cape Town Requirements - Develop and implement innovative marketing strategies to increase brand awareness, generate qualified leads and improve occupancy - Plan, execute and optimise multi-channel marketing campaigns across digital platforms - Manage all social media platforms, ensuring engaging and consistent brand content - Create compelling content for social media, blogs, email campaigns and promotional material - Monitor campaign performance, analyse key metrics and prepare detailed marketing reports with actionable recommendations - Conduct market research to identify tourism trends, competitor activity and customer insights - Manage email marketing campaigns and digital advertising to maximise return on investment - Work closely with the reservations team to promote seasonal campaigns, packages and special offers - Build and maintain relationships with travel agents, tour operators, influencers and media partners - Ensure consistent branding and messaging across all digital and print marketing channels Benefits - Salary: R40,000 per month (depending on qualifications and experience) - Fully Remote position - Candidate to be based in Johannesburg or Cape Town - Opportunity to join a leading luxury safari lodge group - Excellent long-term career growth opportunities

Graphic Designer - Luxury Lifestyle Management Company - Johannesburg or Cape Town Kendrick Recruitment is currently seeking a talented and ideas-driven Graphic Designer to join a prestigious luxury lifestyle management company. This is an exciting opportunity for a creative professional with a refined design aesthetic and a passion for producing elegant, high-quality work across both print and digital platforms. Salary: R17 000 – R20 000 (Dependent on Experience) Job Overview: The successful candidate will be a highly conceptual thinker with a strong appreciation for detail, craft, and visual storytelling. This role requires an individual who can contribute creatively from initial brief through to final delivery, working across a variety of brand and design projects. The position offers the opportunity to collaborate within a close-knit, high-performing team while also demonstrating independence and initiative. Key Responsibilities: Design & Creative Development • Develop strong conceptual design solutions from initial brief through to execution • Create and refine brand identities, ensuring consistency across all platforms • Contribute to brand development, roll-out, and visual identity refinement • Produce high-quality design work across print and digital mediums • Design for social media, digital platforms, and basic front-end applications • Assist with light video editing for digital and social media use Project Management & Collaboration • Work collaboratively with internal teams while also managing projects independently • Interpret briefs effectively and present creative concepts with confidence • Ensure all projects are delivered on time and to a high standard • Maintain strong attention to detail throughout all stages of design and production • Report directly to senior leadership and contribute to creative direction Content & Brand Support • Design marketing materials including newsletters, brochures, and social media content • Support the creation of visually engaging content for luxury travel portfolios • Ensure all output aligns with the premium positioning of the brand Requirements: • Bachelor’s degree in Design (B.A. or B.F.A.) from a recognised institution • 7–10 years’ experience within reputable design studios • Strong portfolio showcasing branding, design, and conceptual thinking • Advanced understanding of typography, layout, and visual hierarchy • High level of technical skill combined with a conceptual approach to design • Proficiency in Adobe Creative Cloud (InDesign, Illustrator, Photoshop) • Experience with basic video editing for social media • Strong communication, presentation, and problem-solving skills • Ability to take direction and collaborate effectively within a team • Self-motivated with the ability to work independently and remotely when required • Excellent organisational and time-management skills • Ability to perform under pressure and meet tight deadlines Advantageous: • Experience working with luxury or high-end clients • Interest in travel and lifestyle industries This is an excellent opportunity for a passionate designer looking to work on sophisticated, high-end projects within a fast-paced and creative environment.

SOCIAL MEDIA MANAGER – BOUTIQUE PROPERTY PORTFOLIO | REMOTE Kendrick Recruitment is seeking a talented and strategic Social Media Manager to lead the digital presence for a boutique property portfolio. This remote role is ideal for a creative and results-driven professional who can shape brand storytelling, grow engagement, and drive measurable bookings through content, social media, and integrated marketing campaigns. Salary: R30,000 per month ROLE OVERVIEW The Social Media Manager will be responsible for shaping and delivering the brand’s storytelling end-to-end, building a world-class social presence, elevating visual identity, and driving engagement and bookings through SEO, email, partnerships, and paid advertising. KEY RESPONSIBILITIES Brand and Creative Direction • Protect and evolve the brand’s visual identity across all touchpoints: website, social media, photography, video, emails, and guest communications • Set aesthetic standards for calm, luxury, design-forward, and modern visual identity • Maintain a simple brand playbook to ensure consistency across platforms • Work closely with operations to ensure guest experiences and brand “touches” are consistently delivered and captured Marketing • Own and deliver the wider marketing strategy aligned with business and growth goals • Plan and execute integrated marketing campaigns, launches, and seasonal activity • Support PR activity, partnerships, and brand collaborations with creators, photographers, press, and aligned brands • Grow the company blog into a meaningful acquisition channel • Manage SEO fundamentals: keyword planning, on-page optimization, metadata, internal linking, local SEO, and ongoing improvements • Plan and run paid campaigns where relevant (Meta, Google Search, retargeting, seasonal campaigns) • Use data and insights to evaluate performance and inform future strategy (GA4, pixels, conversion events, UTMs, booking attribution) • Improve conversion across the funnel through website messaging, landing pages, and follow-up processes Social Media Management • Lead and grow the social media presence across Instagram, Facebook, X, TikTok, and LinkedIn • Create and publish high-quality content including short-form video, photo carousels, stories, behind-the-scenes, guest experiences, and campaigns • Build a content calendar supporting occupancy goals and long-term brand equity • Develop and execute social content strategies that drive awareness, engagement, and conversion • Manage user-generated content initiatives, including guest prompts and in-stay content capture • Manage community engagement, responding to comments and messages in line with brand tone • Lead influencer partnerships and collaborations from identification through delivery • Monitor trends and platform changes, applying them strategically • Track performance and insights, optimizing content and activity accordingly CANDIDATE PROFILE • 3+ years in brand, social, or digital marketing, ideally in luxury hospitality, travel, lifestyle, design, or premium consumer brands • Proven experience delivering marketing campaigns and managing external partners • Strong expertise in social media management for luxury brands • Advanced content planning, storytelling, and editorial skills • Confident use of marketing and social media analytics to drive decision-making • Experienced in developing and delivering integrated marketing campaigns • Strong understanding of paid social and digital marketing fundamentals • Ability to manage and brief creatives, freelancers, and agencies effectively • Excellent written communication with a strong sense of tone, brand voice, and detail • Organized, proactive, and calm under pressure • Fluent in English WHAT WE OFFER • Impactful Work: Play a key role in shaping the growth and visibility of a luxury boutique property portfolio • Collaborative Team: Join a passionate, creative, and highly driven team that values ideas, ownership, and thoughtful execution • Competitive Compensation: Receive a competitive salary

​ Reservations Agent | Luxury Private Game Reserve | Remote Salary: Negotiable DOE Kendrick Recruitment is currently seeking a detail-oriented and guest-focused Reservations Agent for a luxury private game reserve. This remote-based role is ideal for an organised individual with a passion for high-end travel, strong communication skills, and the ability to manage reservations with precision and professionalism. Key Responsibilities: - Handle all reservation enquiries via phone, email, and booking platforms with professionalism and warmth - Manage reservations from initial enquiry through to confirmation, ensuring accurate system input - Build and maintain strong relationships with travel agents, tour operators, and direct guests - Coordinate with internal departments to ensure seamless guest experiences - Upsell lodge experiences, private safaris, and additional services to maximise revenue - Stay up to date with packages, operational updates, and conservation initiatives - Manage booking amendments, cancellations, and special requests efficiently - Ensure deposits, invoicing, and payment follow-ups are aligned with company policies - Assist with reporting, audits, and database management Requirements: - Minimum 2–3 years’ experience in a reservations role within luxury hospitality or the safari industry - Proficiency in reservations systems such as ResRequest, PANStrat, Opera, or similar - Excellent written and verbal communication skills in English (additional languages advantageous) - Strong attention to detail, organisation, and time management skills - Ability to multitask and perform well under pressure - Passion for African travel, conservation, and exceptional guest service - Ability to work independently as well as part of a team - Understanding of the travel trade and global tourism market is advantageous Personal Attributes: - Warm, engaging, and professional demeanour - Solutions-driven with a calm and composed approach - High level of integrity and discretion - Strong work ethic with a willingness to go the extra mile - Flexible with working hours during peak periods Package & Benefits: - Competitive salary based on experience - Remote working environment - Opportunity for career growth and exposure within the luxury travel sector - Supportive and collaborative team culture Interested candidates are encouraged to submit their CV to apply for this role.

• Manage all bookings end-to-end for luxury lodge operations • Coordinate bespoke travel itineraries and supplier communications • Build, maintain and manage Notion-based digital office systems • Ensure operational clarity, data accuracy and workflow efficiency • Oversee administrative processes linked to reservations and travel logistics