• Manage a portfolio of enterprise, high-touch clients • Act as the primary executive point of contact • Ensure retention, satisfaction and growth (upsell/cross-sell) • Build and execute strategic account plans (Account Plans) • Act directly in high-criticality situations with clients • Lead conflict resolution with maturity and an executive demeanor • Be able to turn things around in adverse scenarios • Take ownership and lead recovery plans • Identify growth opportunities within the account base • Develop high-value commercial and technical proposals • Connect client needs with technological solutions (omnichannel, automation, AI, etc.) • Develop a consultative and strategic view for the client • Anticipate issues before they impact the client • Act proactively rather than only reactively – be a leader • Structure practical and viable solutions, even in complex scenarios • Resolve most issues internally before escalating • Serve as the link between the client and internal teams (Product, Engineering, Support, Sales) • Ensure alignment of expectations and deliverables • Prioritize requests based on business impact • Escalate in a structured, objective manner when necessary

• Drive New Business Growth • Identify, prospect, and develop new enterprise partnership opportunities. • Build and manage a healthy pipeline of qualified opportunities. • Consistently meet or exceed revenue and activity goals • Lead Complex Sales Processes • Manage full sales cycles from discovery through proposal, negotiation, and close. • Navigate multi-decision-maker environments across marketing, sustainability, procurement, legal, and executive teams. • Create urgency and maintain momentum throughout long-cycle deals. • Sell Consultative Solutions • Understand client business priorities and align 4ocean offerings to their goals. • Present partnership solutions tied to brand value, ESG objectives, customer engagement, and measurable impact. • Develop customized proposals and strategic recommendations. • Build Executive Relationships • Establish credibility with senior leaders and decision-makers. • Serve as a trusted advisor throughout the partnership process. • Foster long-term relationships that lead to renewals and expansion opportunities. • Collaborate Cross-Functionally • Partner with Marketing, Operations, Product, and Leadership teams to deliver compelling solutions and seamless onboarding. • Provide market feedback to help shape products, positioning, and go-to-market strategy. • Stay Market Focused • Monitor trends in sustainability, ESG, corporate responsibility, cause marketing, and environmental compliance. • Identify emerging market opportunities and competitive dynamics.

• Develop and maintain a strong understanding of the disease state, clinical data, and relevant treatment guidelines. • Build and execute a comprehensive territory business plan aligned with brand strategy, launch priorities, and sales objectives. • Drive product adoption and compliant utilization among targeted healthcare providers. • Analyze territory trends, customer needs, and competitive activity to identify opportunities and course correct as needed. • Consistently deliver against sales goals, call activity expectations, and launch milestones. • Maintain accurate territory reporting, and CRM documentation.

Role Description We are looking for a savvy PR Manager to build and protect our brand reputation through earned media, analyst relationships, and strategic communications. You will be the company's primary liaison with press, industry analysts, and external communications partners. You’re welcome to work remotely from the United States. - Own media relations strategy — build and maintain a network of journalists, editors, and industry analysts - Write and distribute press releases, bylines, and executive thought leadership pieces - Manage inbound media inquiries and coordinate interviews and spokesperson prep - Develop and execute award submissions and speaking opportunity pipeline - Monitor brand mentions and manage reputation across earned channels - Partner with Product Marketing on launch PR and with leadership on executive visibility Qualifications - 4–6 years of experience in PR, communications, or media relations (agency or in-house) - Established relationships with tech/business press preferred - Exceptional writing skills — press releases, pitches, and long-form bylines - Experience with analyst relations (Gartner, Forrester, G2, etc.) a strong plus - Calm under pressure with strong stakeholder management skills Benefits - Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. - 401(k) plan: Up to 4% company match with immediate vesting. - Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. - Remote work reimbursement: Up to $85/month for mobile and internet. - Disability & life insurance: Company-paid short-term, long-term and life insurance coverage. Company Description We’re building the search engine for AI agents. Our API is designed from the ground up to power RAG and real-time reasoning in AI systems. By connecting LLMs to high quality, trustworthy web content, we help developers build agents that are not only intelligent, but also informed. We work with some of the most innovative teams in AI, from small startups shaping the ecosystem to the largest enterprises deploying AI at scale. Whether it’s powering sales assistants, research copilots, or internal knowledge tools, we’re the missing link between LLMs and the real world.