• Research Posting Verification items within Athena; Fully worked status. • Follows appropriate steps to resolve fully worked inventory. • Analyzes user requirements and recommends technical solutions to other teams/business partners to ensure timely and accurate resolution of issues. • Works with Athena team to ensure ERA/EFT payors are consistent and provides feedback and solutions via CRM portal. • Assist with balancing and reviewing third party relationships. • Provides technical support for any missing electronic and paper claims processing to teams, monitors Track It. • Reviews opportunities to convert all One Time Use credit card payors to EFT/ACH. • Reviews and uploads ERA files as needed from Payor Web Portals into Athena. • Working with other staff to manage priorities. • Help to resolve complex payment verification issues. • Review A/R management needs of additional businesses; advise of any opportunities to improve days in A/R. • Participates in meetings as needed. • Alerts management to unusual issues. • Assists with additional documentation for Universal SOP’s. • Assist with new associate training on Posting Verification. • Applies incoming unpostable/correspondence to the correct patient accounts. • Gathers, reviews, and verifies support documentation to ensure that payments are applied correctly. • Totals all inputted account edits and ensures that the total is equal to the batch total for the day. • Communicates with other department personnel to resolve payment issues. • Perform and assist with other department duties as needed.

• Drive clinical study design and support execution for new and existing assays • Define clinical strategy, endpoints, and study objectives in collaboration with Clinical Affairs and R&D • Provide medical input into development of new assets and intended uses • Actively participate in the Clinical Approval Board (CAB) • Lead medical evaluation of product performance, complaints, and clinical risks • Partner closely with Clinical Affairs, R&D, Regulatory, Marketing, PLCM and Quality Assurance teams • Engage with key opinion leaders and scientific experts

• Obtain, prepare and process all necessary documentation required for mortgage loan files through approval. • Ensure customer service standards are upheld when responding to inquiries. • Ensure loan processing is in compliance with bank, regulatory and investor guidelines. • Prepare loan files for loan submission to underwriting by inputting information into system, completing processing sheets, and prioritizing documents. • Review and verify each file to ensure all information is correct and current. • Order credit reports, title commitments, surveys, and appraisals from appropriate parties. • Act as liaison between customers and all parties involved in the transaction and communicate with customers regarding loan status. • Submit files through automated underwriting for approval and completed loan packages to appropriate underwriter for final approval. • Prepare approved loans for closing and coordinate closing with lenders, borrowers, and title companies. • Attend seminars, in-house training sessions, and/or read mortgage publications to stay abreast of new loan product guidelines and processing procedures. • Send verification for deposits, employment, installment loans, mortgages and rentals as required.

• Serves as a support to health plan teams by completing administrative tasks • Manages all mailings to members and responsible for necessary correspondence • Documents all member/provider interaction in member database software • Strong verbal and written skills geared toward communicating by phone, in writing, and in person • Must project a positive and professional image