Role Description Reporting to the Director, Business Acceleration, the Commercial Strategy Consultant serves as a trusted advisor and analytical partner to ODAIA's pharma and life sciences clients — bridging the gap between commercial strategy and data-driven execution. In this role, you will: - Translate complex market dynamics, brand strategies, and commercial data into structured, insight-led recommendations. - Lead structured engagements across the client lifecycle — from initial discovery through ongoing strategic planning. - Deliver clear, hypothesis-driven analysis and actionable roadmaps. What You Will Do - Lead with a Consultant Mindset - Define project scope, develop structured approaches, and guide clients through complex commercial challenges. - Conduct hypothesis-driven analysis — framing the problem, designing the analytical approach, and synthesizing findings into clear recommendations. - Communicate with BLUF (Bottom Line Up Front) clarity to both technical and executive audiences. - Understand the strategic "why" behind client requests and translate ambiguous business needs into coherent analytical plans. - Deliver Strategy, Insights & Commercial Planning - Design and execute qualitative and quantitative analyses to address brand strategy, market sizing, segmentation, and commercial effectiveness questions. - Synthesize findings from primary research, secondary data sources, and ODAIA's AI platform into integrated, insight-rich deliverables. - Support pipeline strategy and launch planning — including competitive landscaping, opportunity sizing, go-to-market frameworks, and targeting strategy. - Enable Dynamic Targeting and Segmentation to sharpen commercial execution and HCP engagement. - Define success metrics, track ROI, and present findings through structured QBRs and executive briefings. - Apply Data & Analytical Depth - Assess client data maturity, workflows, and analytics infrastructure to design fit-for-purpose solutions. - Leverage health and claims data, prescribing data, and market research to build robust, insight-driven analyses. - Interpret and apply prescribing metrics — including NBRx (New-to-Brand Prescriptions) and TRx (Total Prescriptions) datasets. - Ensure compliance with data quality, privacy, and regulatory standards across all deliverables. - Bring working knowledge of omnichannel strategy, Next Best Action (NBA) orchestration, and AI-enabled CRM workflows (Veeva/Salesforce). - Drive Engagement & Account Success - Build trusted, long-term relationships across commercial, analytics, and leadership stakeholders at client organizations. - Align cross-functional touchpoints between the client and ODAIA to ensure consistent strategic direction. - Proactively identify growth opportunities and surface value throughout the customer lifecycle. - Manage Structured, High-Impact Projects - Lead requirements gathering, solution design, and project governance across multi-workstream engagements. - Manage timelines, risks, and dependencies while running effective, outcome-driven client meetings and workshops. - Liaise with internal ODAIA teams (Engineering, Product, Sales) to translate client feedback into platform and roadmap priorities. - Enable Change & Adoption - Drive organizational and process change within client commercial teams, supporting transitions to data-driven decision-making. - Educate stakeholders on analytical methodologies, best practices, and ODAIA's AI-powered capabilities. - Ensure successful onboarding from sales handoff through sustained adoption and value realization. Qualifications - 5+ years in management consulting, strategy, or a client-facing analytics role — ideally within life sciences, pharma, or healthcare. - Strong command of commercial pharma: brand strategy, market access, launch planning, competitive intelligence, or commercial excellence. - Demonstrated ability to structure ambiguous problems, design rigorous analyses, and synthesize findings into actionable recommendations. - Experience leading multi-stakeholder engagements with a high degree of independence and accountability. - Exceptional communication skills — able to craft compelling narratives for both technical and non-technical audiences. - Proficiency in analytical tools (Excel, Access, or equivalent); hands-on experience with prescribing datasets such as NBRx, TRx, and NRx; familiarity with visualization platforms (Tableau, PowerBI) and life sciences data sources (IQVIA, Symphony, claims data). - Exposure to AI-powered platforms, predictive analytics, or digital commercial tools is a strong asset. - Bachelor's or Master's degree in business, economics, life sciences, engineering, applied mathematics, or a related field. - Grand vision, low ego, and a genuine drive to make an impact for patients and healthcare systems. Benefits - Values-Based Culture: We Ignite Innovation, Own It, and Stand Together. - AI-Native Environment: At ODAIA, we don't just deliver AI - we live it. - Comprehensive Rewards: Meaningful stock option grants, immediate medical/dental enrollment, and flexible time off. - Remote-First Flexibility: WFH flexibility with intentional, high-value in-person collaboration and socials. Location & Business Travel ODAIA is a remote-first organization, with employees located across Canada and the U.S. This role requires travel within the US and Canada to support strategic customer meetings, industry conferences, and internal meetings and offsites. Diversity, Equity & Inclusion ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included, valued, respected, and heard. Accommodations and Accessibility Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need at any stage of the recruitment process, please contact us at [email protected] .

• Provides guidance, expertise, and support to Engage fi clients by engaging as a strategic partner and acting as a subject matter expert (SME) in the evaluation, selection and negotiation of critical bank and credit union solutions, including but not limited to Credit/Debit/ATM Processing, Visa/MasterCard Brand, PIN/EFT Network, Card Production, Rewards/Loyalty and other related solutions, vendors, and systems. • Builds and maintains strong relationships with clients by uncovering and analyzing client needs, providing and recommending solutions, and guiding the process with internal key stakeholders to achieve clients’ goals and objectives. • Oversees complex client projects and applies Engage fi and industry best practices to execute on client strategies and implement project tactics to mitigate risk and ensure success. • Develops and sustains relationships with key strategic vendors, studies and evaluates financial industry market trends, participates in solution demos, and remains abreast of vendor changes, key competitors, and key system updates and overall functionality in order to effectively and appropriately apply knowledge and insight to client projects. • Evaluates client’s current invoices, existing contracts and current proposals to capture relevant business terms, dates, and pricing. Requests and evaluates new vendor pricing and contract terms based on client’s strategies for vendor selection and unique business needs. Presents initial pricing/ baseline analysis to client. Works with client, client’s legal representative, vendors, and EFI team members to negotiate suitable pricing and contract terms, devising strategies to increase revenue, cut costs, and promote growth for the client while also ensuring alignment with the client’s goals and objectives and monitoring the long-term effects of vendor and pricing changes. • Acts as subject matter expert to assist in process improvement, and implementation in all areas of the company, including assisting in the ongoing development and enhancement of Engage fi best practice project artifacts/tools and integrating the use of technology into processes to gain efficiencies and add value for internal and external stakeholders.

• Leverage proven marketing strategies (full training provided) to attract and mentor clients • Guide individuals through transformational personal growth programs • Work remotely with full autonomy over your schedule • Invest in your own growth & leadership skills • Attend live, weekly team and global training sessions

Role Description The Client Relations Consultant will be responsible for strategically increasing the Company’s pipeline of business opportunities across multiple lines of business. Responsibilities include: - Develop ongoing relationships with client prospects that result in opportunities for enterprise-wide sales staff to engage directly with the client. - Product scope includes, but is not limited to, Travel Nurse/Allied Staffing, Per Diem Staffing, Technology, and Locum Tenens Staffing. - Implement a systematic approach to identifying prospective clients. - Study current market dynamics to identify new or evolving opportunities/solutions for Cross Country to pursue with prospective clients. - Effectively coordinate conference calls, meetings, and travel time for multiple sales executives in varying regions throughout the United States. - Collaborate with multiple regional sales leaders to advance a strategic business development plan supporting quarterly and annual revenue goals. - Develop and execute a high-volume client outreach effort, primarily by phone/email/social media, performing to established metrics for conversion to new business. - Successfully navigate internet websites and social media applications to collect targeted market and client information. - Ensure that current, competitive information is resident in the Customer Relationship Management (CRM) application system. - Engage effectively with business unit leadership, sales leadership, and delivery specialists (e.g., Search Consultants, Account Managers) to fully leverage all potential business opportunities. - Be the primary point of contact for internal research operations and data operations teams to maximize business development efforts. - Research and prepare strategic briefing of potential clients’ prior experience across Cross Country’s continuum of services. - Achieve monthly and quarterly goals/metrics. Qualifications - Bachelor’s Degree and minimum of three years’ experience in a related inside sales or business to business role. Healthcare staffing experience preferred. - Demonstrated success executing a territory penetration plan with clear and measurable outcomes. - Superior verbal and written communication skills are required, demonstrating the ability to communicate credibly with top decision-makers in major healthcare enterprises. - Professional presentation style and demeanor conveying warmth and professionalism over the telephone. - Comfortable with making multiple cold calls into healthcare organizations nationwide to successfully determine appropriate decision-makers. - Committed to achieving goals and resilient when client interest declines. - Demonstrated proficiency with geography, reading maps, and adjusting schedules, meetings, and travel times to United States time zones. - Demonstrated competency with Microsoft Office Suite products in a Windows © environment including, but not limited to, Outlook, PowerPoint, Excel, and Word. - Prior experience with a Customer Relationship Management (CRM) application is preferred, Salesforce © is ideal. - Ability to conduct Internet research in an efficient and productive manner. - Ability to multi-task and prioritize shifting responsibilities in a dynamic, quickly changing, client-driven environment with changing demands and, at times, conflicting assignments. Benefits - Competitive compensation, benefits, and wellness program. - Medical Insurance - Dental Insurance - Vision Insurance - Life Insurance - Disability Insurance - Voluntary Insurance - 401(k) plan - Tuition Assistance - Pet Insurance - Variety of Wellness options through Burnalong, including a robust online platform of classes and programs as well as local gym access.