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Harper James

A modern commercial law firm with accessible legal services for ambitious businesses on their journey. Hiring now!

Chief Operating Officer

Chief Operating OfficerChief Operating OfficerFull TimeRemoteLeadTeam 51-200Since 2016H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

1 day ago

Salary

0

Seniority

Lead

Bachelor DegreeEnglish

Job Description

Chief Operating Officer

Harper James

• Take ownership of the firm's operating model and help Harper James scale efficiently, consistently and commercially • Lead legal operations, drive AI-enabled transformation amongst the legal teams, improve client delivery and build the systems, processes and leadership capability needed for the next stage of growth • Lead Group Heads and legal delivery teams to improve performance, consistency and accountability • Build a scalable operating model across capacity planning, utilisation, quality and service delivery • Drive adoption of AI, automation and better workflows to improve productivity and client outcomes • Strengthen client experience, retention and service standards across the firm • Develop leadership capability, succession planning and knowledge-sharing across the legal teams • Lead major transformation initiatives that support growth, margin improvement and operational resilience • Maintain strong operational governance, risk management and regulatory controls as the business scales

Job Requirements

  • Executive-level operational leadership experience
  • Experience leading large operational teams through significant change
  • Commercial acumen and an understanding of how to create scalable, profitable and sustainable growth in a PE-backed business
  • Experience improving operational performance through technology and data and a best-in-class knowledge of legal technology, workflow automation or AI-enabled service delivery
  • Strong leadership and stakeholder management capabilities

Benefits

  • Fully remote working
  • Competitive executive compensation package including equity
  • Leadership role with significant influence across the business
  • The opportunity to drive AI-enabled transformation at scale
  • Exposure to private equity-backed growth and strategic transformation
  • A collaborative and entrepreneurial culture
  • The chance to leave a lasting impact on the business

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