• Management of the NonQM Exception Desk, ensuring Exceptions are reviewed according to the companys risk appetite, are decisioned in a timely manner, and are monitored and tracked. • Provide monthly reporting to the Division on Exception Activity, including volume of exceptions received, decisions issued, common approved and denied exceptions, as well as any themes to share with the Division. • Maintain the Exception Policy and Approval Form. Make and/or request updates as needed and ensure updates are distributed appropriately to all parties. • Management of the Scenario Desk, ensuring scenario requests are evaluated and solutions are provided to maximize the business opportunities for our sales partners, both internally and externally. • Provide guidance and support to Underwriting Managers and the team. Address escalations or concerns with files in process, working towards resolution and supporting the underwriting team. • Complete second level review on loan files as needed. • Work with our offshore underwriting vendors to ensure they are meeting or exceeding our quality, quantity, and customer service standards. • Work closely with post-closing and channel leadership to cure investor suspensions. • Review PFQC quality control results and work with the underwriters to get defects cured. • Assist Underwriting Managers with information for regular team meetings to ensure clear communication to the department and sharing and implementing of best practices. • Assist with underwriting onboarding, as necessary. • Effectively communicate to our sales and operations partners, including providing direction and support on credit and underwriting related topics. • Performs other related duties as assigned.

• Arquitecto de soluciones para unirse a nuestro equipo de trabajo. • Ser parte de una importante empresa. • Desarrollar y construir productos digitales o en arquitectura digital/multicanal.

• Serve as an innovator, thought leader, and creative technical strategist for security solutions • Help define how security products, platforms, services, and integrations come together • Create structured solution strategies that support sales, engineering, operations, and customers • Collaborate across sales, engineering, operations, marketing, leadership, vendors, and technology partners • Build “good, better, and best” solution models that align technical capabilities with customer value

Role Description We are seeking an experienced Sr. Integrations Engineer (Backend) to join our Integrations team. In this role, you will own the design, development, and maintenance of backend services that connect our platform to external healthcare systems, partner APIs, ERP systems, and analytics tools. You will be a key technical contributor on a small, high-impact team responsible for ensuring that clinical and operational data flows securely and reliably across our ecosystem. This is a senior individual contributor role with real architectural influence. You will work closely with the Integrations Lead to shape technical direction, mentor teammates, and make decisions that directly affect how our platform connects to the broader healthcare landscape. You will also collaborate cross-functionally with our Cloud, Data, Mobile, and Web teams. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related technical field. - 5-7+ years of experience as a Backend Engineer, Software Integration Engineer, Cloud Software Engineer or similar role, with at least 2 years focused on system integrations or API-heavy environments. Requirements - Strong proficiency in Kotlin and/or Python for building production-grade services and integrations. - Deep experience with integration architecture, RESTful APIs, webhooks, message queues, ETL/ELT patterns, and data transformation. - Experience designing, versioning, and securing APIs. Comfortable writing and maintaining API documentation. Familiar with authentication patterns. - Hands-on experience deploying and managing services on Google Cloud Platform (GCP) or similar, using Docker/Kubernetes (k8s). - Comfortable working with both relational and NoSQL databases. Understands data modeling trade-offs in integration contexts. - Hands-on experience implementing and maintaining CI/CD pipelines, along with unit, integration, and regression tests. - Proficient with observability tools (Datadog, Prometheus, Grafana or similar). Able to diagnose issues in distributed systems across service boundaries. - Working knowledge of security best practices and compliance frameworks (SOC2, HIPAA). Experience handling PHI or PII is a strong plus. - Clear communicator who can explain technical decisions to non-technical stakeholders. Comfortable working directly with external partners. - Proven ability to work effectively in a remote, distributed team across time zones. - Fluent in English. Benefits - Competitive salary, performance bonus, and equity so you can share in what we build. - Medical, dental, and vision plans with multiple options and strong company contributions. - HSA, FSA, commuter benefits, and a $1,200 annual Lifestyle Spending Account to support wellness, commuting, family needs, and more. - Generous paid time off, sick leave, and company holidays. - Paid parental leave, caregiver leave, and support for growing families. - Company-paid life insurance and short- and long-term disability coverage. - 401(k) plan to help you build long-term financial security. - Easy access to telehealth and optional supplemental coverage for life’s unexpected moments.