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Patient Concierge Associate

Appointment SetterAppointment SetterFull TimeRemoteMid LevelTeam 10,001+Since 1983H1B SponsorCompany SiteLinkedIn

Location

India

Posted

12 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Patient Concierge Associate

Parexel

Role Description The Patient Concierge Associate is an entry-level role at Parexel, supporting patient travel and reimbursement services for clinical trials. This role provides administrative and operational support, working with internal teams and study stakeholders to coordinate daily activities, maintain documentation, and ensure smooth project execution. Key Responsibilities - Monitor and manage shared mailbox; route requests to appropriate team members - Maintain trackers, documentation, and project records (SharePoint, Excel, etc.) - Support study setup activities, including documentation and onboarding tracking - Coordinate meetings, calendars, and prepare agendas and notes - Assist with vendor communication, documentation, and tracking - Maintain accurate records for projects, vendors, and study activities - Support reporting, presentations, and routine status updates - Assist with financial tracking, invoices, and budget documentation - Ensure documentation complies with SOPs and internal processes Qualifications - Basic proficiency in MS Office (Excel, Word, Outlook, PowerPoint) - Strong organizational skills and attention to detail - Good communication and teamwork abilities - Ability to manage multiple tasks and follow structured processes - Willingness to learn and grow Requirements - 0–2 years of administrative or coordination experience - Healthcare or clinical research exposure is a plus - Bachelor’s degree preferred

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