Role Description The Consumer Order Management Specialist is primarily responsible for managing order fulfillment tasks related to consumer wireline within Order Processing & Coordination. This position will be responsible for processing service orders in one or more of TDS’ fulfillment systems including but not limited to MetaSolv, Siebel, INAT, RNW, SABRE, DESI, and multiple porting systems. - Verification of order accuracy - Coordination of order updates and telephone number porting requests - Managing online customer product and service requests - Support minimal outbound calling needs as process dictates - Place orders and care for all follow-up tasks required in the order process - Work with TSS, Consumer Sales, Financial Services, Workforce Management, and other back-office provisioning teams - Utilize standard practices and procedures to perform each assigned function consistently Shift: This position will work 4x10 hour shifts; 8am - 6pm CT with Saturdays on, Sundays off, and 2 other days off between Monday - Friday. This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates. Qualifications - Associates degree (or higher) -OR- 2+ years professional work experience -OR- current military service or prior military service with honorable discharge - Must follow the TDS attendance guidelines - 3+ years customer service experience - 3+ years data entry experience Requirements - Working with Consumer products & services - Excellent interpersonal communication skills (i.e., verbal, written, listening) - High level of accuracy and attention to detail - Ability to establish and maintain excellent working relationships with peers within MSCO and TSD - Time management skills - Ability to adapt to rapid changes - Proactive problem-solving skills (i.e. customer complaints, order issues) - Manages multiple tasks & prioritizes well - Working knowledge of Contact Center Applications - Working knowledge of Microsoft Suite of products - Ability to type 45 words per minute - Experience in working in Team Environment Benefits - Medical Coverage - Dental Coverage - Vision Coverage - Life Insurance - 401(k) Plan - Generous Vacation & Paid Sick Leave - Seven Paid National Holidays & One Floating Holiday - Paid Parental Leave (6 weeks after 12 months of employment) - Adoption & Surrogacy Assistance - Employee Assistance & Wellness Programs - Short-Term & Long-Term Disability (for associates working 30 or more hours per week) - TDS Service Discounts (for associates working 30 or more hours per week) - Education Assistance (for associates working 30 or more hours per week) - Paid Volunteer Time (for associates working 30 or more hours per week)

Role Description We are looking for a talented individual to join our Building Performance Consulting team based in Massachusetts as an Energy Rating Specialist. You will work with design and construction teams from initial project planning through final construction, performing energy modeling and field inspections through various stages of the construction process to support the delivery of CLEAResult’s portfolio of New Construction consulting services including: - HERS Ratings - Energy Code Compliance - Energy Star Homes - DOE Efficient New Homes - Passive House For this exciting career opportunity, you’re a great fit if you can: - Review construction blueprints and plans - Create energy models using EKOTROPE software - Visit sites during construction - Collect site data and perform diagnostic testing, including the use of blower door and duct blaster equipment - Collect and produce documentation related to the progress, status, and outcome of each project - Prepare and submit required documents to verify code compliance, certification, and rebate eligibility - Communicate technical concepts to contractors in support of energy efficiency and green specifications - Work with project teams to establish goals and identify pathways for projects - Support projects from initial energy modeling to final construction, and assist project teams with meeting their goals (energy savings, code compliance, green verification) - Provide project teams with technical assistance and training to overcome barriers, achieve their verification goals and secure applicable program incentives - Initiate outreach to potential clients to offer consulting services - Participate in ongoing training and education provided by CLEAResult to build a solid technical knowledge of building science, diagnostics testing and the latest industry developments Qualifications - Bachelor’s degree preferred (Building Science - Architecture, Engineering, Construction or related field); field experience may substitute for degree for right candidate - Experience in Residential Construction preferred - Proven ability to learn and process technical information from many different sources related to design and construction standards and building science - Proficiency with Microsoft Word, Excel, and PowerPoint - Strong interpersonal, writing, verbal communication, and reporting skills - Ability to balance and manage multiple details, tasks and deadlines both independently and in a team setting Requirements - If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations. Benefits - Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours - 401(k) with company match - Paid vacation, sick, personal and parental leave time - Paid Volunteer Time: giving back to our communities is important to us - Employee Recognition Program – convert your recognition points into gift cards - Employee Assistance Program – offers benefits to help you manage daily responsibilities - Access to on-demand training courses to advance further in your career Compensation Range $63,500.00 - $87,900.00 Currency: USD Type: Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks. Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

Role Description The Specialist-PRS is responsible for proper, accurate and timely plant record updates. This position will organize and coordinate plant and device cutover with OSP Implementation, Broadband Engineering, Translations, Field Service Techs and OSP Records by providing pre-cut data, generating detailed cut-sheets and then posting data to Martens after cutover. Must be able to interpret Maps, staking sheets, cut sheets, and understand the cutover sequence. - Requires knowledge of Outside Plant standards (Copper and PON, Aerial and Buried), Network switch platforms and formats, Network Devices and Pair gain devices. - This individual must be detail-oriented. - Proficient in Martens, Desi, WorkSpace, Right Now Web, Excel, Word, Reports, Pon Portal, NED, Metasolv and Entrisview. - This position has the ability to work remotely in any of the 40+ states in which TDS Telecom operates. - Building and updating computer-based records of outside plant and switching equipment for all TDS Telecom operating companies. - The data will need to have a high degree of accuracy, integrity, and consistency. - Interprets maps, staking sheets, cut sheets, switching additions, Engineering Packages, and PTT Projects. - Works directly with Engineering, Local Field Service Techs and OSP Records to acquire necessary information to facilitate timely creation of cut-sheet data and the posting of As-Built data upon project completion. - Provide OSP Records support to LBO’s, FST’s, OSP Engineering, OSP Implementation, FST Contact Center, Service Activation, and Service Center Translations. - Miscellaneous project work, report running (Crystal, Martens, etc). - Assists in data collection or other tasks as requested. - Keeps abreast of technical developments and the skills needed to assume expanded job responsibilities in the sophisticated telecommunication service offerings. Qualifications - Associates degree (or higher) -OR- 2+ years professional work experience. - Associate Degree in telecommunications field is highly desirable. - Understanding of telecommunications industry. - Knowledge of Outside Plant standards (Copper and PON, Aerial and Buried), Network Switch platforms and formats, Network Devices (AFC, Anymedia, SLC5, SLC2000, SLC96, Calix, Entrisphere, 1218, ADC, Adtran, Alcatel, Seiscor, Tellabs, Pair gain devices). - Prior customer service, telecommunications or telemarketing experience is desirable. - Understanding of telecommunication products, facilities, and terminology, and services. - Ability to adapt to rapid changes. - Excellent interpersonal communication skills (i.e. verbal, written, listening). - Time management skills. - Problem solving skills (i.e. customer complaints, troubleshooting). - Multi-task management skills. - Knowledge of related company procedures and applications. - Ability to read maps, staking sheets, cut sheets and accurately interpret data. - PC Computer Skills - knowledge of, but not limited to, MS Office and CAD based programs. - Ability to work cohesively in a team environment. Benefits - Medical Coverage - Dental Coverage - Vision Coverage - Life Insurance - 401(k) Plan - Generous Vacation & Paid Sick Leave - Seven Paid National Holidays & One Floating Holiday - Paid Parental Leave (6 weeks after 12 months of employment) - Adoption & Surrogacy Assistance - Employee Assistance & Wellness Programs - Short-Term & Long-Term Disability (for associates working 30 or more hours per week) - TDS Service Discounts (for associates working 30 or more hours per week) - Education Assistance (for associates working 30 or more hours per week) - Paid Volunteer Time (for associates working 30 or more hours per week)

Role Description You will be part of a team responsible for improving the visibility and discoverability of Mercedes-Benz digital platforms across global markets. The team operates at the intersection of content, technology and product, ensuring that our web properties are optimised for both traditional and AI-driven search environments. The focus is on scalable solutions that improve user experience and drive organic growth across multiple markets and languages. In this role you will: - Execute technical SEO audits including crawling, indexation, structured data, internal linking and performance. - Manage SEO initiatives end-to-end, from analysis to implementation, working closely with developers, product teams and UX. - Evaluate website performance using SEO tools, search data and crawl reports to identify opportunities and risks. - Contribute to the optimisation of content and technical implementations that improve discoverability across Google AI Overviews, ChatGPT Search, Gemini, and other emerging AI platforms. - Support multi-market SEO initiatives including localisation and hreflang implementation. - Provide clear, actionable insights to both technical and non-technical stakeholders. - Produce clear, actionable SEO analyses and recommendations for technical and non-technical stakeholders, driving continuous improvements in organic visibility. Qualifications - Hands-on experience in SEO, ideally within large-scale or international environments. - Strong practical experience with tools such as Screaming Frog, SEMrush, Google Search Console and Ahrefs. - Strong understanding of technical SEO fundamentals including crawling, indexation, structured data, XML sitemaps and Core Web Vitals. - Solid understanding of how search engines work, including search intent and ranking factors. - Understanding of HTML and how web structure impacts SEO performance. - Knowledge of international SEO principles including localisation and hreflang. - Ability to analyse data, identify patterns and prioritise optimisation opportunities independently. - Strong communication skills in English. Requirements - Experience with JavaScript and different rendering approaches (server-side or client-side). - Worked on Core Web Vitals optimisation and page speed improvements. - Experience managing multilingual or multi-market websites. - Understanding of how AI search, generative tools or RAG-based systems impact discoverability. - Used Python or automation tools for SEO analysis or reporting. - Experience working in Agile environments. Benefits - Flexible hybrid work model. - Open source software. - No top‑down hierarchy. We trust in your self‑organization. - Colleagues who are smart, driven, and collaborative. - An open‑minded and informal culture backed by a global brand. - Health insurance and life insurance. - Proactive self‑development through international trainings and conferences. - Brand Connection perks. - Much more cool stuff. Company Description Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions. We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language. Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products. Please send your resumé in English and PDF.