Lead HR transformation initiatives by developing strategies, enhancing operational effectiveness, and managing client relationships. Mentor teams to ensure successful project delivery while fostering a collaborative culture focused on business...

Role Description We are looking for a Remote Experience Coordination Specialist to manage client plans, organize schedules, and oversee all details to ensure a seamless, high-quality experience from start to finish. This fully remote position is ideal for someone who thrives on planning, clear client communication, and keeping multiple moving parts coordinated behind the scenes. The ideal candidate is self-motivated, able to work independently, and comfortable leveraging tools and systems to maintain accuracy and efficiency throughout the process. - Communicate with clients to understand preferences and needs - Coordinate schedules, confirmations, and experience details - Manage updates, changes, and follow-ups in a timely manner - Ensure accuracy across all plans and documentation - Deliver professional, friendly client support throughout the process Qualifications - Strong organizational and communication skills - Customer service, coordination, or planning experience (preferred, not required) - Comfortable working independently in a remote environment - Detail-oriented, dependable, and tech-comfortable - Must be a citizen of the US, UK, Australia, Mexico, Spain and LATAM Benefits - 100% remote flexibility - Training and ongoing support provided - Opportunity for long-term growth within a supportive team

• Calculate commissions using the company’s commission software program, currently Varicent’s Incentive Compensation Management • Record commission and variable pay accruals and payments within established timelines • Complete review procedures to ensure accuracy of payments • Review and process documents for completeness and proper approvals as needed • Reconcile commission balances • Other duties as assigned

Role Description Position: Compliance and Training Manager Job Type: Full-time - exempt Location: North Carolina, USA Location Type: Remote (Must reside in North Carolina) | Occasional travel to Opal center locations Salary Range: $60,000 - $70,000 MAX Are You Passionate About Building Systems That Protect Quality Care? At Opal Autism Centers, we're looking for a Compliance & Training Manager who enjoys creating structure, improving processes, and helping teams succeed through education, quality assurance, and operational excellence. Reporting directly to the Chief Compliance Officer, you'll serve as a key partner in ensuring our organization maintains the highest standards of clinical quality, regulatory compliance, and employee training. This is an ideal opportunity for someone who enjoys balancing strategy with execution and wants to make a meaningful impact across a growing healthcare organization. If you thrive in fast-paced environments, enjoy solving problems, and believe compliance and training should empower—not hinder—great clinical care, we'd love to meet you. What You’ll Do: - Compliance & Audit Management: Oversees daily and ongoing compliance monitoring, incident review, and audit support across the organization. - Training Program Oversight & Development & Delivery: Leads training compliance and supports the build-out and delivery of internal training programs for all staff. - Policy, SOP & Handbook Administration: Creates, updates, and maintains organizational policies, SOPs, and handbooks in collaboration with CCO, CPO and People & Culture Team. - Assist in developing and managing Opal's Student Analyst Program. Qualifications - Bachelor's degree in Behavior Analysis, Psychology, Education, Healthcare Administration, Training, or a related field (or equivalent experience). - Minimum three years of experience in compliance, quality assurance, training, clinical oversight, or a related healthcare role. - Experience conducting documentation audits, incident investigations, quality improvement initiatives, or regulatory compliance activities. - Experience designing and delivering employee training programs. - Strong written and verbal communication skills with the ability to present to individuals and groups. - Excellent organizational skills with exceptional attention to detail. - Comfortable learning and utilizing technology platforms, learning management systems, and AI-enabled productivity tools. - Ability to manage multiple priorities while exercising sound professional judgment and maintaining confidentiality. Requirements - Master's degree in ABA, Healthcare Compliance, Education, Training, or a related field (preferred). - BCBA certification in good standing strongly preferred. - Experience in ABA, behavioral health, or pediatric healthcare. - Experience with CentralReach or similar electronic health record systems. - Familiarity with Medicaid, commercial payer, and ABA regulatory requirements. - Experience developing CEU or PDU programming. - Experience creating eLearning modules using instructional design software such as Articulate Rise, Storyline, or similar platforms. - Experience leveraging AI tools to develop scalable training content. Benefits - Work-Life Balance - Remote work environment - Travel reimbursement - Paid holidays - Up to 160 hours of PTO annually - 401(k) and additional investment options - Comprehensive Benefits - Medical, dental, and vision insurance - Flexible Spending Account (FSA) and Health Savings Account (HSA) options - Life and disability insurance - Employee Assistance Program (EAP) Company Description At Opal Autism Centers, we're committed to delivering ethical, compassionate, and evidence-based ABA services that improve the lives of children and families. We believe great organizations never stop improving. That's why we continue investing in our employees through professional development, technology, leadership support, and meaningful career opportunities while maintaining a strong commitment to clinical quality, compliance, and operational excellence. If you're looking for an opportunity to help shape the future of compliance, training, and quality in a growing organization, we'd love to hear from you.