Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Reservation Services Specialist
Location
United States + 4 moreAll locations: United States | United Kingdom | Australia | Spain | Mexico
Posted
2 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Reservation Services Specialist
Hopesglobalgetaways
Role Description We are seeking enthusiastic individuals who enjoy communicating with people, staying organized, and helping clients navigate important arrangements. As a Reservation Services Specialist, you'll play a key role in assisting with reservations, managing booking-related details, and ensuring clients receive professional support throughout the process. This opportunity is ideal for self-motivated individuals who enjoy working independently while contributing to a service-focused team. - Assist with reservation requests and booking-related activities - Review and verify reservation details for accuracy and completeness - Provide information regarding available options, schedules, and services - Coordinate confirmations, updates, and booking modifications when needed - Track active reservations and ensure follow-up tasks are completed promptly - Maintain accurate records and documentation within company systems - Communicate professionally through phone, email, and digital platforms - Support administrative and operational processes related to reservations - Participate in training sessions and stay informed on company procedures and resources Qualifications - Excellent written and verbal communication skills - Strong customer service and relationship-building abilities - Effective organizational and time-management skills - Ability to manage multiple priorities with attention to detail - Comfortable learning and using web-based software and communication tools - Self-disciplined and able to work independently - Reliable internet service and basic computer knowledge - Must be 18 years of age or older - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain or other approved regions Benefits - Work remotely from home - Flexible scheduling opportunities - Complete training program for qualified candidates - Ongoing mentorship and professional support - Career development opportunities - Performance-based rewards and recognition - Travel-related incentives and discounts - Friendly, collaborative team environment
Related Guides
Related Categories
Related Job Pages
More Billing Specialist Jobs
Itinerary Support Specialist
TravelwmissyIf you're organized, dependable, and enjoy helping others, we'd love to hear from you.
Role Description We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish Qualifications - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn - Experience in customer service or coordination is helpful, but not required Requirements - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Benefits - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Company Description If you're organized, dependable, and enjoy helping others, we'd love to hear from you.
Role Description As an Analytic Notebook Support Specialist, you are essential in ensuring the smooth functioning and user adoption of analytic notebook platforms such as Jupyter or Databricks. You serve as the first line of support for users, troubleshooting technical issues, resolving access problems, and providing guidance on best practices for efficient and secure notebook usage. - Your deep familiarity with the platform enables you to assist both technical and non-technical users. - Strong problem-solving skills and clear communication help users maximize the value of analytic notebooks. - Ensure compliance with organizational standards and governance. Qualifications - Data Scientist - Python - SQL - Jupyter Notebook - Machine Learning - Descriptive analysis Company Description
Support Specialist
State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
Role Description - Respond to requests for technical assistance via phone, email or in person (remotely or on-site). - Diagnose software issues and recommend the appropriate solution. - Analyze problems, answer questions and provide training related to the software. - Identify and test workarounds for bugs or deficiencies in the software. - Research issues dealing with third party software. - Follow a standard set of procedures and methods when responding to customer requests or inquiries. - Conduct research on questions and issues using available information resources and other product specialists. - Contribute to the continuous enhancement and improvement of support processes and methods. - Successfully handle “sensitive” issue related situations that affect the perception of how CRD resolves customer problems. - Manage special projects as required. - Keep a detailed log of all customer interactions and prepare resolution reports for issues reported by the customer. - Complete any other related task as assigned. Qualifications - Four (4) year degree in a technical field such as Finance, Economics, Financial Engineering, Mathematical Finance or another relevant field. - MBA or CFA or FRM is preferable. - Medium to advanced fixed income instruments derivative products knowledge. - Thorough understanding of Trade Life Cycle and System Development Life Cycle. - Experience in the Charles River application or any OMS/EMS is preferred. - Prior trading support, Middle and Back Office Operations, Fund Accounting or Trading experience is highly preferred. - Advanced working knowledge of Fixed Income, Derivative and Equity financial instruments. - Strong communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders. - Strong analytical skills including process analysis. Very strong interest in the underlying detail of the analysis is a must. - Demonstrate excellent process and project management skills. - Ability to organize, prioritize, balance key tasks and manage time effectively. - Comfortable facilitating project working groups and possesses strong data gathering skills. - Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer. - 2-4 years overall work experience in the world of Financial Technology. - Basic SQL skills. Requirements - Salary Range: $70,000 - $118,750 Annual. - The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Benefits - Retirement savings plan (401K) with company match. - Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages. - Paid-time off including vacation, sick leave, short term disability, and family care responsibilities. - Access to our Employee Assistance Program. - Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans). - Eligibility for certain tax advantaged savings plans. Company Description Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
Billing Support Specialist
Harris Computer SystemsBased in Ottawa, Ontario, Canada, Harris Computer Systems provides mission-critical software solutions for organizations across the United States and Canada, in
Role Description MEDHOST, a division of Harris, is seeking a Billing Representative who is responsible for the timely and accurate submission of hospitals' primary, secondary, and tertiary patient bills to Medicare, Medicaid, Blue Cross, commercial, and other government insurance payors. This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who can work in CST or EST timezone. Wage: $18 - $26/hr AI & Innovation Mindset: We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. - Coordinate hospital daily billing within controls to ensure billing is completed and abides by billing guidelines and standards as established by company and client. - Ensure billing inventory for assigned clients is managed and financial goals are being met as set by the company. - Build and maintain strong, long-lasting customer relationships. - Maintain working knowledge of all software applications related to billing claims to payors. - Work claims generated on the late charge reports, rejected claims, claims in error, DDE claims, and shadow claims daily. - Ensure facility Rebills are worked and comments logged on patient accounts within 7 business days. - Communicate directly with Team Lead/Manager of issues impairing billing process and tools for effective billing. - Verbal and written communication with hospitals to retrieve information for rebills/corrected claims and communicate with insurance payors to work claims not processed/paid. - Work in partnership with other teams/departments regarding resolution of billing/payor payment issues and concerns. - Timely and appropriate submission of billing/rebilling requests from customers and team members within the department. - Continued education of billing practices for private and government payors, including billing software application(s). - Assist in the training and education of new and existing employees. - Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements as needed. - Responsible for QMS procedures listed in QMS Procedure Crosswalk found in QMS Manual as applicable. - Perform other duties as assigned. Qualifications - Knowledge of computer applications or other automated systems, such as Excel spreadsheets, Word, email, and database software in working assignments. MEDHOST (HMS) knowledge a plus. - Knowledge of hospital billing, revenue cycle, and medical terminology. - Thorough understanding of accounts receivable, collections, billing, appeals, and denials. - Knowledge and understanding of Explanation of Benefits (EOB), state, and federal guidelines required. - Ability to navigate healthcare information system(s) and clearinghouse(s). - Access protected health information (PHI) in accordance with departmental assignments and guidelines. - Skilled in making accurate arithmetic computations. - Excellent communication skills (verbal & written), good judgment, tact, initiative, and resourcefulness. - Must be detail-oriented, organized, and able to multi-task. - Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives. - Must be flexible with a "can do" attitude and have the ability to remain professional under high-pressure situations. - High School or equivalency diploma required. - Minimum 1 year of experience in a hospital billing/patient account receivable related environment. - Minimum 1 year of experience utilizing hospital claims management/billing software. - Must be able to follow directions and to perform work according to department standards independently. - Computer skills in Microsoft Office applications (i.e., Word, Excel, PowerPoint, etc.) to complete work assigned. - Customer Service oriented. - High Speed Internet access (minimum 300 Mbps download speed) and unlimited data. - Smartphone for Multi Factor Authentication (MFA) application. Benefits - 3 weeks’ vacation and 5 personal days - Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment - Employee stock ownership and RRSP/401k matching programs - Lifestyle rewards - Remote work and more!


