Deployment Support Technician – Robotics
Location
Texas
Posted
15 days ago
Salary
$51.0K - $76.4K / year
Seniority
Mid Level
Job Description
Deployment Support Technician – Robotics
Rockwell Automation
• Support on-site commissioning and integration of systems, including hardware verification, network setup, software configuration, and safety checks. • Complete acceptance testing, document results, and help resolve readiness gaps before go-live. • Respond to real-time issues during deployment and go-live periods through hands-on troubleshooting, log review, triage, and escalation to engineering when needed. • Conduct preventative maintenance audits, minor repairs, retrofits, and recalls on deployed AMRs. • Deliver training to customer personnel on system operations, maintenance, and best practices. • Coordinate with Technical Support, Field Services, and Systems Engineering team members to resolve customer issues and convey field feedback. • Manage AMR fleet status, help track repairs, and support documentation updates. • Communicate with customer teams, ensuring visibility into deployment status and issue resolution. • Support after-hours or on-call coverage as required during the project.
Job Requirements
- High school diploma or GED required.
- Legal authorization to work in US is required.
- Ability to travel across the U.S. and Canada (50-60% of the time).
- Valid, unrestricted driver's license.
- Associates Degree in Electrical Engineering Technology, Industrial Automation, Computer Engineering Technology, or related field preferred.
- 2+ years of experience in technical field service, industrial automation, IT/OT support, robotics, or related discipline preferred.
- Hands-on mechanical and electrical troubleshooting skills.
- Basic familiarity with Linux (Ubuntu).
- Working knowledge of networking concepts, including Ethernet, Wi‑Fi, IP addressing, and general connectivity troubleshooting.
- Experience with AMR/AGV systems integration preferred.
- Experience training users on automated equipment or software preferred.
Benefits
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
Related Guides
Related Categories
Related Job Pages
More Robotics Jobs
Robotics Co-Founder / CPTO
EWOR GmbHThe EWOR Fellowship backs the top tech founders globally with up to €500k and bespoke mentorship by unicorn founders (Adjust, ProGlove, SumUp).
Role Description We are looking to hire ambitious entrepreneurs to start and scale their own startups. Our offer includes: - A salary while you build your startup as you will directly be employed by us. - Alternatively, you can opt for up to €500k in funding. - 1:1 sparring with unicorn founders on a weekly basis. - Access to the top 0.1% of founders, peers, and investors. - Support in hiring top-notch talent through our network (over 50,000 professionals). - Assistance in reaching product-market-fit and building up a sales force/marketing machine. - Funding support for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch). - One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment. Your tasks will include: - Owning, building, and running your startup in fields such as Robotics. - Embarking on an extensive personal development journey crafted by unicorn founders. - Receiving support in hiring through our network of over 50,000 professionals. - Getting intensive coaching to make your startup ready to raise millions in funding. - Iterating your product until reaching product-market-fit and receiving support in building up a sales force or creating a marketing engine. - Being based in Europe or the Americas or being open to relocate. - Willingness to take full responsibility for your own startup and scale it to €100M+ in revenues. - Having excellent communication skills in the English language. Qualifications - Ambitious entrepreneur with a strong desire to build and scale a startup. - Excellent communication skills in English. - Willingness to take full responsibility for your startup. - Open to relocation if necessary. Requirements - Experience or interest in fields such as Robotics. - Ability to manage goals, time, and energy effectively. Benefits - Salary while building your startup. - Up to €500k in funding available. - Access to a network of top founders, peers, and investors. - Support in hiring top talent. - Coaching and support to prepare for funding rounds.
• Be out in the field and travel frequently to meet with clients and colleagues • Occasionally work from home or from one of our many offices across EMEA • Engage with surgical teams to assess opportunities for the expansion of robotic-assisted surgery • Engage with C-suite executive decision-makers involved in complex innovation projects and large technology adoption plans • Support surgical teams in leading hospitals to enhance and augment their clinical strategy through the use of the Medtronic Hugo™ Surgical Robotic System • Convince surgical teams of the benefits offered by the Medtronic Hugo™ Surgical Robotic System
Process Automation & Optimization Specialist
ELVTRLive online classes taught by industry leaders on business topics.
• Analyze and improve existing processes across different departments (for example, Sales/Customer Support, etc.) • Reduce manual work using automation tools and AI-based solutions • Handle technical requests in internal chats, including resolving issues related to tools such as HubSpot, Aircall, Stripe, and similar platforms • Research tools, workflows, and technical solutions to support business needs • Design and introduce new processes that improve operational efficiency
Deployment Strategist
Palantir TechnologiesPalantir Technologies is helping the most important institutions in the world use data to solve urgent problems. The company’s software allows its customers t
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. What We're About At its core, the Deployment Strategist role centres around leveraging data in operational and real-world action. Our customers come to us with a hunch that the only way to protect their troops, manufacture high-quality products, structure effective healthcare policies, or deliver aid to refugees safely is to make better use of their data. Deployment Strategists are responsible for turning that hunch into reality. If you believe in the transformational power of data and technology and in your own ability to bring that power to bear against complex problems, we want to meet you. What We Do As a Deployment Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most challenging problems our world faces. Your mission is to synthesise disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. Deployment Strategists are do-ers who immerse themselves in our customers' most intricate workflows, partner with customer teams and explore the data, and dive into the product landscape to enable us to scale. A select number of Deployments Strategists may also be deployed to Palantir internal teams and problems. In this role, the problems you'll tackle will require a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately empower our customers to make better decisions. No two days are the same, but as a Deployment Strategist you can expect to: - Go onsite and meet with customer analysts to understand the critical questions they need to answer and locate their biggest pain points. - Identify relevant datasets through deep engagement with customer problems and workflows, and work with Forward Deployed Engineers to integrate the data into a stable and extensible pipeline. - Work with the customer to build bespoke workflows for new user groups. - Lead training sessions to ensure that the product is meeting user needs, and to ensure it is being used widely enough to have concrete impact on our partners' operations. - Present the results of our work and proposals for future work to audiences ranging from analysts to C-suite executives. - Embed with our Software Engineering and Product Design teams to incorporate what you saw in the field into cross-Palantir product offerings. - Build and deliver demos to new and existing customers. - Scope out potential engagements in new industries and in increasingly expanding locations around the world. What We Value - Extraordinary ability to take on open-ended problems in unstructured environments. - Adaptive and introspective; willing to learn, teach, lead and follow. - Ability to travel 25 – 75% required. Varies by location and team. - Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL) is a plus. Requirements - Security clearance or the ability to obtain a clearance. - Norwegian language fluency. Life at Palantir We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help. Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the individual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center (IC3).




