Role Description Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Role: Senior Network Engineer - Design and implement robust and efficient solutions for network infrastructure platforms. - Collaborate with cross-functional teams to define and deliver project scope, objectives, and deliverables. - Participate in project planning sessions, daily stand-ups, and backlog meetings to track progress and address issues. - Identify areas of opportunity to enhance processes and methodologies. - Maintain and update documentation, including network diagrams, configurations, and procedures. - Perform other duties and special projects as assigned. Qualifications - Bachelor’s degree in computer science, information technology, or equivalent experience. - Experience working in a project-based environment. - At least five years of networking and hands-on experience with: - Routing and switching (Cisco routers and switches, VMware SD-WAN) - Firewalls (Palo Alto, NSX, and ASA) - Load Balancers (F5, AVI) Requirements - Palo Alto Next-Generation Firewall Engineer certification - Palo Alto Network Security Analyst certification - Azure Network Engineer certification - F5 certification - AlgoSec certification - Automation experience Benefits - Health insurance coverage - Voluntary dental and vision programs - Life and disability insurance - Retirement savings plan - Paid holidays - Paid time off (PTO) or vacation and/or sick time

Role Description Making a difference through the design and implementation of leading network technologies defines this early-career engineering role at Ciena. The position contributes to delivering high-quality network solutions and supports customer deployments with measurable impact. The role operates within a collaborative and inclusive environment focused on innovation and technical excellence. - Deliver post-sales solution engineering activities including solution design, acceptance, remote deployment, and network reconfiguration or migration under senior engineer supervision - Interface with Systems Engineers, Service Project Managers, Technical Support, Field Service Engineers, and Customer Service Advocate teams to coordinate delivery activities - Analyze network designs to enable consistent deployment and in-service upgrades of network equipment - Translate network designs into solution designs for new builds, reconfiguration, and network upgrade projects - Gather and analyze customer network data to develop migration strategies for transition onto platform solutions - Review technical deployment packages with internal and external stakeholders to ensure clarity and alignment across deployment teams - Troubleshoot and resolve technical deployment package issues in collaboration with engineering, customer, and internal teams Qualifications - Bachelor’s degree in Electrical Engineering, Optical Engineering, or a related field - Not more than 1 year of experience in a related discipline - Application of Layer 0/1 optical or transmission technologies and/or Layer 2-3 networking concepts including IP protocols - Application of scripting or DevOps tools such as Python, Java, or Ansible - Demonstrated ability to collaborate with cross-functional teams to resolve issues and establish best practices - Ability to review and analyze project information to translate conceptual designs into implementation processes Requirements - Customer service interaction in technical environments - Written and verbal communication in English - Utilization of MS Office applications including Visio, Excel, and PowerPoint - Ability to travel approximately 25% - Ability to work during night maintenance windows approximately 25% - Ability to manage multiple projects simultaneously - Communications or technology-focused career interest Company Description At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Design, implement, and manage F5 solutions while maintaining network device integrity and security. Collaborate across teams to develop strategies, and provide guidance to enhance network technology and support automation initiatives.

• Serve as Tier III escalation point for complex Unified Communications and collaboration-related incidents • Troubleshoot Microsoft Teams Phone (Direct Routing, Operator Connect) • Support Cisco Webex Dedicated Instance (DI), Multi-Tenant (MT), and UCMC-G environments • Support Cisco CUCM, CUC, UCCX, and Expressway / MRA • Perform advanced SIP troubleshooting including CDR review, call flow tracing, and packet captures • Own high-priority incidents through full lifecycle technical resolution • Provide detailed technical findings to support RCA efforts led by the Service Delivery Manager • Act as escalation authority for Tier II Network / UC Engineers • Utilize monitoring tools to identify performance issues