• Serve as backup/leader when the Manager is out of office • Responsible for having direct reports • Responsible for initial onboarding tasks/ access and new hire cultural immersion • SME for first-line questions, escalations, roundtable discussions • Increased reserve and payment authority with the ability to assist with moderate reviews • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset

• Make timely outbound calls to consumers / contact new leads as quickly as possible to maximize engagement and conversion opportunities. • Build trust and establish rapport during initial conversations. • Deliver a professional, consultative, and customer-focused experience. • Manage multiple outbound leads while maintaining quality and productivity standards. • Verify consumer contact information and service requirements. • Confirm consumer intent and interest in receiving assistance. • Complete all required Lead Qualification Questions (LQQs). • Identify qualifying and disqualifying criteria based on campaign and provider guidelines. • Gather accurate information to determine consumer eligibility and service provider fit. • Provide empathetic, professional, and solution-oriented service. • Handle objections and consumer concerns effectively. • Maintain compliance with campaign requirements and qualification standards. • Follow established scripts, workflows, and quality guidelines. • Ensure consistent handling of all lead types and inquiries.

Role Description Teach globally. Work flexibly. Join a fast-growing international online school delivering American high school education to students worldwide. Open Subjects (High School Level) - Calculus Class Schedule (Pacific Time) - Option 1: Sun / Tue / Thu, 6:00 PM to 9:00 PM - Option 2: Mon / Wed, 6:00 PM to 9:00 PM Flexible Commitment No upper limit. Teaching hours depend on teacher availability within the schedule options above. Role Overview - Teach engaging 1-on-1 or small group (2–6 students) online classes - Deliver lessons using structured teaching materials (textbooks, slides, etc.) - Track student progress and submit timely post-class feedback Qualifications - Bachelor’s degree or above (Master’s preferred) - At least 1 year of teaching experience in a related subject area (high school experience preferred) - Strong communication skills and a professional teaching attitude - Reliable, punctual, and consistent in teaching delivery Requirements - Bachelor’s degree or above (Master’s preferred) - At least 1 year of teaching experience in a related subject area (high school experience preferred) - Strong communication skills and a professional teaching attitude - Reliable, punctual, and consistent in teaching delivery Contact Email: Emily.liu@asaaeducation.com Company Description This is a remote position.

• Support the GE HealthCare Imaging applications team • Lead and deliver training initiatives focused on Nuclear Medicine Imaging equipment • Collaborate and coordinate delivery of customer training • Provide pre-sale product clinical evaluations and educational sessions • Drive execution of on-site or remote clinical education delivery • Maintain customer relationships and communicate product concerns