• Lead Epic Revenue Cycle project initiatives (e.g., implementation, optimization, integration, upgrades) using Agile methodologies. • Oversee end-to-end project lifecycle from planning to delivery, ensuring alignment with client revenue cycle objectives and financial performance goals. • Collaborate with Epic analysts, revenue cycle leaders, finance teams, and IT stakeholders to define and deliver project outcomes. • Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives. • Manage project scope, timelines, budgets, risks, and resource allocation across multiple concurrent initiatives. • Translate complex technical details into clear, actionable business terms for operational and leadership stakeholders. • Maintain detailed project documentation—user stories, acceptance criteria, and requirements—using tools such as Jira, Azure DevOps, or similar platforms. • Proactively identify, communicate, and mitigate risks to ensure successful delivery and client satisfaction. • Ensure compliance with healthcare regulations (HIPAA, CMS) and support change management best practices. • Build and maintain strong client relationships while upholding T2 Tech’s reputation for excellence and accountability. • Train project teams and leaders in Agile ceremonies and governance.

This role involves transitioning from active project estimation into a strategic instructional leader, directly influencing how MEP contractors across North America modernize their operations. Deliver high-impact product training on Trimble Accubid Classic Estimating and Accubid Anywhere Estimating products via advanced virtual platforms and engaging in-person sessions. Spearhead the evolution of educational syllabi and curriculum by collaborating with internal stakeholders to reflect emerging industry trends. Act as a technical visionary, troubleshooting complex estimating challenges and providing expert-level guidance within the corporate CRM. Partner with product management to identify enhancement opportunities, ensuring our software solutions remain at the forefront of the MEP industry. Continuously master and integrate new software features into courseware to keep our global network of contractors ahead of the curve.

• Lead the operational cadence of the team, managing logistics and ceremonies to maximize productive time for engineers. • Translate complex technical discussions into clear decisions and action items, ensuring total alignment between the client and the delivery team. • Rigorous tracking of dependencies and milestones to maintain delivery momentum and foresee scheduling conflicts. • Facilitate seamless collaboration between technical and business stakeholders, ensuring the "what" and "why" are clearly understood by all. • Identify potential blockers early and partner with technical leadership to architect solutions before they impact the timeline. • Promote a culture of continuous improvement by implementing lightweight agile frameworks that foster transparency without adding bureaucracy.

• Own delivery: accountable for the full implementation lifecycle from signed contract to stable BAU handoff. • Run implementation cycles: define scope, validate assumptions, build delivery plans, manage timelines, and drive go live readiness. • Coordinate cross functionally: lead Sales, CS, Support, Integrations, Engineering, and Product toward a single delivery plan with clear owners and deadlines. • De risk delivery: identify operational, technical, clinical, and change management risks early and close them before they become escalations. • Drive OTIF: deliver 95% plus of implementations on time and in full against committed scope and timelines. • Set the bar on rigor: own testing, QA, go live criteria, and sign off. No production surprises. • Be the escalation point: surface issues early, propose solutions, and force decisions when teams stall. • Operate like an owner: nothing falls through the cracks because it is “someone else’s problem.”