Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. * Job Summary * The primary purpose of this position is to manage and maintain IT infrastructure environments for Managed Services customers, which may include, but are not limited to: Enterprise data storage systems, mainframe, midrange, Windows, and/or Unix/Linux systems and associated software; network infrastructure environments; virtualized systems, database systems, and security tools. This position will focus on the operational stability and maintenance of virtualized and physical infrastructure in customer and/or hosted data center environments. * What you will do: * Provide implementation, upgrades, tuning, back-ups, restores, user management and other technical support services to Managed Services clients to meet their business needs. * Follow change control, incident response, and testing processes. * Understand and deliver Managed Services offerings as outlined in the CDW Service Descriptions and Service Catalog. * Provide detailed and effective communication to internal and external customers. * Clearly and concisely articulate problems and solutions for issues to clients through various forms of communication. * Member of on-call rotation to provide 24 X 7 support to critical systems and ensure availability objectives are met. To provide the required coverage, must be willing to work other shifts including weekends, holidays, and overtime. * Participate and lead various client projects intended to continually improve/upgrade technology infrastructures. * Review, create and execute test plans to meet project requirements for assigned components.

• Lead the organization’s transformation from a VMware-based environment to Red Hat OpenShift Virtualization. • Responsible for the full migration lifecycle, optimization, and maintenance of Virtual Machines (VMs) running on OpenShift. • Provide deep expertise in virtualization, Linux, Kubernetes/OpenShift, and enterprise infrastructure. • Assist with the design of Bare Metal OpenShift clusters optimized for virtualization. • Lead the end-to-end migration lifecycle from VMware to OpenShift. • Experience configuring Portworx as the storage provider on top of Pure Storage. • Manage VM-specific "Day 2" operations. • Troubleshoot complex technical issues and perform deep-dive root cause analysis. • Participate in a rotating on-call schedule to provide after-hours support for critical infrastructure.

This is a career-defining role that will help build the future of AI-native cybersecurity. If you thrive on variety, move fast, and want your work to make a meaningful impact on AI safety and security, you're in the right place! We’re looking for a jack/jill of many trades, master of some. It's fine if you lean more heavily into one domain (e.g. backend systems, front-end UX, cybersecurity, ML/LLMs), but you will need to jump in quickly to wherever the stack needs you. We value growth potential over a perfect skills and experience match. Our field is always evolving, and we embrace learning as we go. If you meet many of the criteria below but not all of them, we encourage you to apply anyway! ‍What you’ll be doing: - Designing and building AI-powered cybersecurity products and autonomous agents - Prototyping new ideas, applying cutting-edge AI research, and shaping early product direction with the team - Working directly with customers, partners, and researchers to solve real-world problems - Mentoring and collaborating with fellow engineers to raise the technical bar and foster a culture of learning - Communicating technical proposals and findings to different audiences - Scaling up infrastructure and making code more efficient What you bring to the table: - Genuine passion for our mission — the safe flourishing of humanity alongside AI — and an impact mindset in everything you do - 4+ years of software engineering experience, including substantial full-stack work across the development lifecycle — from architecture design and prototyping, to deployment and long-term maintenance and debugging - Capacity to independently plan and carry out large software projects from inception to completion - Flexibility to wear multiple hats, context-switching between different roles and responsibilities as needed - Comfort with Python fundamentals - Familiarity with basic web technologies: HTTP, HTML, CSS, and JavaScript/TypeScript - Excellent communication and collaboration skills, with the ability to articulate technical concepts clearly to both technical and non-technical audiences Nice to haves: - Cybersecurity experience, potentially including pentesting, vulnerability management, security incident response, or threat intelligence - Experience with Docker and related tools (e.g. Docker Compose, Kubernetes) - Deep experience in front-end and UI development, including front-end frameworks such as React - Prior experience as a founder or early employee at a rapidly growing startup - Knowledge of common LLM architectures (e.g. GPT, BERT), and experience with fine-tuning and/or prompting LLMs - Experience with data analysis, visualization, and reporting tools (e.g. pandas, Matplotlib, seaborn, Plotly) - Exposure to DevOps / cloud infra services such as AWS, GCP, Azure or similar Compensation: Salary ranges and packages are quoted for US and Australia respectively; local adjustments for other countries. - USA: $150k USD to $250k USD + comprehensive benefits package including health, dental, and vision insurance - Australia: $150k AUD to $250k AUD + superannuation Additionally, we offer generous stock options that give you a stake in the company's success. Equity ranges from 0.1% to 1% depending on skills and background.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Software Engineer, Tech Lead will play a pivotal role in designing, modernizing, and delivering enterprise-facing applications that support core NBA business units, including IT, League Operations, Legal, and Events. This position is both hands-on and strategic, responsible for driving architectural decisions, guiding the re-platforming of .NET applications into a modern, multi-cloud architecture, and mentoring engineers across multiple projects. - Lead the design, development, and migration of enterprise applications on modern AWS architecture - Contribute to the design, development, and support of IT Department systems and platforms - Define and document technical architecture, system integrations, and service interfaces - Drive cloud-native development practices and multi-cloud architecture - Support CI/CD practices and DevOps principles in delivery workflows - Partner with Technical Program Managers to drive project alignment, remove blockers, and ensure timely execution - Collaborate with stakeholders to gather and document business and functional requirements - Conduct agile ceremonies for engineering teams - Improve and advocate for agile practices in engineering delivery and project management - Act as a senior technical mentor to software engineers and junior tech leads - Drive application design reviews and architectural decisions - Collaborate with vendor teams to leverage their expertise and accelerate progress - Establish alignment and collaboration with engineering teams within the IT department and throughout the NBA - Manage team budgets and allocate team members to projects - Manage distributed Engineering Teams, onsite and offshore Qualifications - Bachelors Degree or equivalent; Masters would be a plus - 8+ years of software engineering experience with increasing scope and responsibility - 3+ Years of experience leading engineering teams Requirements - Strong technical expertise in C#, ASP.NET, and SQL Server - Deep understanding of cloud-first application development - Deep understanding of cloud hosting technologies, including AWS and Azure - Deep understanding of CI/CD pipelines and DevOps toolchains - Experience modernizing legacy applications for cloud-native environments, including containerization, observability, and DevOps - Experience with JavaScript development frameworks, including jQuery, React.js, Angular - Experience with Identity & Access Management, including Active Directory, EntraID, Ping Identity - Experience with microservices architecture and API-first design; GraphQL is a plus - Experience with SharePoint site development and administration is a plus - Experience with WordPress development is a plus - Extensive experience across the full software development lifecycle - Experience with agile software development and scaled agile frameworks - Excellent communication skills; able to work across business and engineering teams - Experience managing distributed teams across multiple time zones and geographies - Ability to handle and prioritize multiple concurrent projects - A passion for mentoring and growing the potential of others - Ability to effectively and appropriately interview technical candidates - Great teammate - should be ready to go beyond to help the immediate team and not be averse to asking for help if needed Benefits - Salary Range: $160,000 - $180,000