Role Description We're looking for a Senior Qualitative Insight Director to join our team. This individual is a creative problem solver who consistently and effectively executes projects, often as a coach mentoring teammates. You must be able to quickly gain the confidence of clients who see Brado as strategic consultants beyond traditional market researchers. You must be able to engage an audience — writing and presenting your ideas, observations, and recommendations in a clear, compelling manner. Above all, you must be a tremendous strategic thinker — someone who inspires confidence by consistently identifying insight that provides clear direction for clients and their agencies. Key Areas of Responsibility - Projects: - Accountable for ensuring all aspects of the project are delivered on time and against client objectives. - Consistently thinks proactively throughout the project to anticipate and quickly address changes to approach, design, objectives, etc. - Effectively designs studies and writes proposals. - Thoughtfully crafts questionnaires and discussion guides with appropriate techniques and activities and structures questions that address objectives and fit with participant type. - Effectively moderates 1:1 and group interviews and online engagements (e.g., Communities, Remesh). - Creatively and quickly connects the dots, identifying emerging themes and how they connect to the bigger story. - Consistently incorporates strategic elements into the report including the story flow, emerging implications (the “so what?”), and recommendations (the “now what?”). - Appropriately adds visual elements to communicate the story. - Leverages client and industry knowledge and external frameworks, anecdotes, constructs, macro and micro-trends, psychological understanding, etc., to elevate the strategy. - Writes succinctly and to the audience, with clarity, conviction, and tension as well as polish and professionalism. - Client Relationships: - Commands a confident, captivating, respectful, agile, and consultative presence when engaging with the client. - Develops rapport and builds empathy for and with the client, leading to long-term relationships. - Develops and continually deepens understanding of the client's business and the individual client to ask the right questions and anticipate needs. - Proactively addresses issues or opportunities in the client’s business, including further research or strategy work. - Manages tenuous client situations with a steady presence, and coaches the team to do the same. Qualifications - 10+ years experience moderating and delivering excellent client deliverables in a market research or agency setting. - 6+ years of strategic market research, advertising, creative or account planning experience with research, advertising, creative, or digital agencies and/or experience as a marketing executive, marketing consultant, behavioral scientist, or usability and user experience consultant or researcher. - Pharmaceutical, med tech / med device, and consumer health market research experience with patients and healthcare professionals is a strong plus. - Aligns with, models, and coaches our values: People, Commitment, Aspiration, Trustworthiness, & Impact. - Willingness to travel (up to 25% of your time) and be flexible in scheduling to accommodate project needs. Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (Vacation, Sick & Public Holidays) - Family Leave (Maternity, Paternity) - Short Term & Long Term Disability - Training & Development - Work From Home

Role Description The Senior Director, Talent & Organizational Effectiveness serves as the strategic architect of Vitamin Angels' talent, leadership, and organizational effectiveness strategy. As a key member of the People & Culture leadership team, this individual serves as a strategic thought partner to the Vice President, People & Culture and a trusted advisor to leaders across the organization. They develop a deep understanding of Vitamin Angels' mission, strategy, operating model, workforce, and organizational priorities, enabling them to translate business needs into talent, leadership, and organizational effectiveness solutions. The Senior Director leads the design and execution of enterprise talent, leadership, and organizational effectiveness strategies that strengthen leadership capability, workforce effectiveness, and organizational health. Major Duties and Responsibilities - Talent & Leadership Strategy - Lead the design and evolution of enterprise talent, leadership, and organizational effectiveness strategies aligned to business priorities. - Develop scalable frameworks for leadership development, workforce capability, and organizational effectiveness. - Partner with the VP, People & Culture on long-term workforce and succession planning. - Talent Lifecycle (Hire-Develop-Perform-Grow) - Oversee the full talent lifecycle, including talent acquisition, leadership development, succession planning, performance management, and career development frameworks. - Design and implement competency-based talent practices, including hiring, assessment, and development methodologies. - Lead talent review, succession planning, and high-potential development strategies. - Ensure consistency and effectiveness of performance management, career pathing, and manager enablement tools. - Organizational Effectiveness & Change - Lead organizational effectiveness and change initiatives that improve role clarity, decision-making, team effectiveness, and organizational alignment. - Develop tools, frameworks, and leader capability to support sustainable transformation and growth. - Employee Engagement & Insights - Oversight of engagement strategy, organizational listening, and employee experience initiatives. - Analysis of organizational trends and partnership with leadership on action planning and culture strengthening efforts. - Lead organizational listening, engagement strategy, and employee experience initiatives, leveraging data and insights to inform action planning and strengthen culture. - Leadership Responsibilities - Act as a trusted advisor to senior leaders, influencing decisions through data, insights, and strong business partnership while coaching leaders on talent and organizational challenges. - Serve as a strategic thought partner to the VP, People & Culture on organizational strategy, talent priorities, leadership effectiveness, and workforce planning. - Represent the VP, People & Culture and/or the People & Culture function in leadership discussions, cross-functional initiatives, and organizational planning efforts as appropriate. - Coach leaders and managers on organizational, leadership, and talent-related challenges. - Lead enterprise-wide initiatives that support organizational growth, effectiveness, and strategic execution. - Other duties - Perform other duties as assigned. Requirements - Bachelor's degree in Human Resources, Organizational Development, Industrial/Organizational Psychology, Business Administration, Leadership, or related field. - Master's degree preferred. - 12+ years of progressive experience in Human Resources, Talent Management, Organizational Effectiveness, Organizational Development, Leadership Development, or related disciplines. - 5+ years designing and leading enterprise talent, leadership development, organizational effectiveness, or talent management initiatives. - SHRM-CP, SHRM-SCP, PHR, or SPHR certification required. - Demonstrated experience designing and implementing talent and organizational effectiveness frameworks at scale. Knowledge, Skills and Abilities - Strong strategic business partnership skills, with the ability to translate organizational priorities into talent, leadership, and organizational effectiveness solutions. - Significant experience within a nonprofit, international development, global health, humanitarian, foundation, or similar mission-driven organization with more than 100 employees. - Proven ability to design enterprise-wide frameworks, systems, and processes. - Experience supporting globally distributed workforces and/or international teams. - Deep expertise in talent management, leadership development, succession planning, organizational effectiveness, and workforce capability development. - Strong business acumen and the ability to quickly develop a deep understanding of organizational strategy, operations, and workforce needs. - Experience supporting organizations through significant growth, transformation, organizational redesign, or workforce evolution. - Experience developing competency models, career frameworks, leadership development programs, performance management systems, and talent review processes. - Exceptional facilitation, communication, and stakeholder influence skills, with the ability to drive alignment across all levels. - Strong analytical and problem-solving capabilities with experience leveraging workforce data and organizational insights. - Ability to navigate ambiguity, create structure, and drive results in evolving environments. Physical/Travel Requirements - Ability to lift, or carry, approximately 20-40 lbs. on a regular basis. - Ability to remain seated and/or stationary for extended periods of time, including but not limited to prolonged air travel, and general job assignments performed at a desk. - Must have a valid passport, necessary travel visas, government-issued identification and the ability to travel internationally. - Ability to walk or hike in conditions which may include uneven surfaces, inclinations, stairs, extreme weather, long distances, elevation changes or extremes, and/or other conditions associated with foreign travel. - Ability to receive necessary vaccines and medication for travel to certain countries. - Ability to manage stress, including but not limited to, stress resulting from local and foreign travel, large crowds, open spaces, shared office space, and daily activities with reasonable accommodations. Desired - Certification in DiSC, Hogan, MBTI, 5 Behaviors, or other leadership assessment methodologies.

Role Description The Qualitative Insight Director consistently and effectively executes projects and is ready to take on more account management and coaching responsibility in their current role. They have expertise in translating research findings into strategy, both mining for the insight and providing clear ways to activate against it. They have a repertoire of frameworks, constructs, tools, and approaches to deepen their strategic expertise. - Lead projects and be the strategic consultant to the client. - Make 99% of decisions related to design, execution, analysis, and deliverables on projects. - Maintain client confidence while finding answers. - Engage a room (live or virtual), facilitate discussion on any topic, with any target. - Change research design and direction mid-course to meet project and client objectives. - Develop and deepen understanding of the client's business and individual client needs. - Operationalize offerings through training, collateral, and reusable tools that are scalable. Qualifications - Bachelor’s Degree ideally in business, journalism, marketing, economics, social sciences (psychology, anthropology, sociology). - 5+ years experience moderating and delivering excellent client deliverables in a market research or agency setting. - 6-10 years of strategic market research, advertising, creative or account planning experience. - Must have experience in conducting research (qualitative, quantitative or both). - Pharmaceutical, med tech / med device, and consumer health market research experience is a strong plus. - Willingness to travel and be flexible in scheduling to accommodate project needs. Requirements - Coachable: Demonstrates a willingness and enthusiasm to learn new concepts and approaches. - Team Player: Models strong teamwork by creating and maintaining a supportive environment. - Time Sensitive: Demonstrates a keen sense of urgency in working against project and deliverable timelines. - Individual Contributor: Accepts and holds accountability to complete solo projects and individual assignments. - Aligns with, Models, and Coaches our values: People, Commitment, Aspiration, Trustworthiness & Impact. Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (Vacation, Sick & Public Holidays) - Family Leave (Maternity, Paternity) - Short Term & Long Term Disability - Training & Development - Work From Home

• Lead and support a team of Regional Account Associate Director’s (RAAD) • Foster strong team culture and account-based engagement across designated neuromuscular treatment centers • Partner closely with neuromuscular centers and cross-functional teams • Collaborate with Access, Novartis Patient Services, Trade & Distribution, and Medical • Build and sustain meaningful relationships with neuromuscular centers of excellence and key thought leaders • Champion cross-functional collaboration to deliver a seamless, patient-centered experience • Translate complex clinical, operational, and access dynamics into clear priorities and actionable plans