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Modern Health

Offering global, personalized mental health care designed to help you feel more resilient, productive, and empowered.

Senior Renewals Manager

ManagerManagerFull TimeRemoteSeniorTeam 201-500Since 2017H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$116.6K - $162K / year

Seniority

Senior

Bachelor Degree6 yrs expEnglishSalesforce

Job Description

Senior Renewals Manager

Modern Health

• Own the renewals and upsell motion in collaboration with the Client Management team to drive retention and expansion across an enterprise customer portfolio. • Engage proactively with key decision-makers and the Client Management team to surface and mitigate renewal risks early, crafting clear action plans to address them. • Lead renewal negotiations and contract execution that align to both Modern Health’s objectives and client goals, creating long-term, value-based partnerships. • Maintain rigor and discipline around forecasting, ensuring renewal and expansion projections are accurate, timely, and clearly communicated. • Work cross-functionally and at the executive level to orchestrate risk-mitigation strategies and drive the right actions with internal stakeholders. • Identify and qualify upsell and cross-sell opportunities in the renewal cycle to increase share of wallet and deepen client engagement with Modern Health.

Job Requirements

  • 6+ years of Client Success and/or Account Management experience within an Enterprise SaaS organization.
  • Experience working with buyers in HR, People, Benefits, or Total Rewards is a plus.
  • A consistent track record of exceeding retention and revenue targets, with clear examples of how you’ve protected and grown ARR.
  • Exceptionally organized and proactive, with the ability to prioritize effectively, take initiative, and operate both independently and as part of a highly collaborative team.
  • Comfortable working in Salesforce.com, with a strong commitment to data accuracy and pipeline/forecast hygiene.
  • Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT). Immigration sponsorship is not available for this position.

Benefits

  • Medical / Dental / Vision / Disability / Life Insurance
  • High Deductible Health Plan with Health Savings Account (HSA) option
  • Flexible Spending Account (FSA)
  • Access to coaches and therapists through Modern Health's platform
  • Generous Time Off
  • Company-wide Collective Pause Days
  • Parental Leave Policy
  • Family Forming Benefit through Carrot
  • Family Assistance Benefit through UrbanSitter
  • Professional Development Stipend
  • 401k
  • Financial Planning Benefit through Origin
  • Annual Wellness Stipend to use on items that promote your overall well being
  • New Hire Stipend to help cover work-from-home setup costs
  • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
  • Monthly Cell Phone Reimbursement

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