Zocdoc is the beginning of a better healthcare experience for millions of patients every month.
Integration Health Engineer
Location
New York
Posted
6 days ago
Salary
$30 - $48 / hour
Seniority
Mid Level
Job Description
Integration Health Engineer
Zocdoc
• Full ownership of the continuous monitoring and health checks of system integrations. • Troubleshooting and resolving real-time integration errors, API failures, and data flow disruptions. • Building and fostering relationships with Account, DevOps, and IT teams to coordinate fixes and improvements. • Analyzing logs and alerts to determine the root cause of system failures and documenting resolutions. • Optimizing existing integrations for efficiency and enhanced performance. • Working with cutting edge GenAI tools and technology.
Job Requirements
- Meaningful (2+ years) experience in system integration health, API monitoring, and network troubleshooting
- The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
- Proficiency in scripting/query languages like SQL, Python, PowerShell, or Bash for log analysis and automation.
- A compassionate but consultative, and confident approach when collaborating on technical issues with cross-functional teams.
- A fundamental understanding of API integrations, system operations, and incident management best practices.
- Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
- Experience with industry-standard monitoring tools such as Splunk, Datadog, or Prometheus.
- Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
- Humility. You believe in treating all people with dignity and respect, regardless of title or tenure
Benefits
- Flexible work environment
- Competitive PTO
- 100% paid employee health benefit options (including medical, dental, and vision)
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
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