• Serve as the primary leader on the ground to open, launch, and scale the Company’s new physical branch and service infrastructure • Act as the Branch Office Manager overseeing daily center operations • Foster an elite, highly accountable branch culture aligned with the Company’s corporate standards • Ensure the branch remains fully compliant with specific workplace regulations • Develop, manage, and adhere to regional field service budgets • Direct and manage the local service and repair center • Coordinate and oversee the end-to-end parts lifecycle at the regional branch • Collaborate with the Company’s parts team to design, execute, and audit vehicle van-stock programs • Direct, mentor, and resource-plan a regional team of field service technicians • Act as a critical cross-functional liaison, collaborating with corporate teams

• Collaborates with clients and Implementation Managers to provide clinical expertise, including insights on drug spend and utilization, clinical management strategies, medication alternatives, and formulary compliance for new groups. • Serve as a clinical subject matter expert to support Plan Operation team activities • Acts as a clinical liaison between the Plan Operations team and other internal teams at SmithRx • Comprehends and effectively explains formulary and clinical program's value proposition to clients and internal teams. • Supports communications of formulary changes and program updates for internal and external partners. • Recommends clinical programs for new clients to provide cost savings to clients and members. • Stays current with market trends and provides clinical market intelligence to clients and internal team members • Communicates drug information to clients and responds to plan-specific clinical inquiries • Creates and updates clinical marketing materials to support go-live activities for new groups. • Analyzes data and interprets drug benefit designs. Clearly communicates analytical and reporting needs to supporting departments

• Work cooperatively with outside sales representatives and other members of the distribution team to grow existing customers. • Create new customers and meet or exceed monthly sales quotas. • Increase customer satisfaction.

• Assist the Regional Sales Operations Team with creating opportunities and manage Deal Registrations to make sure GuidePoint Security is protected for active deals. • Navigate Vendor portals to ensure registrations are entered in a timely fashion. • Monitor Deal Registration reports to ensure registrations stay current for active deals. • Help maintain accurate contact information for the region’s Channel Managers. • Assist the internal sales teams in getting connected to the appropriate sales people on the vendor side. • Assist in entering vendor quotes in SalesForce.com (SFDC) for both new business and renewals. • Create future renewal opportunities based on closed/won reports. • Work with vendors and distributors to collect renewal quotes. • Upfront data entry to help prepare Purchase Orders to be processed. • Ad Hoc projects including maintaining SFDC data integrity, SFDC reporting, marketing event support, renewal support, etc.