Role Description We are seeking a highly creative and strategic Digital Engagement Manager to join our Digital Experience Design team. This role will be responsible for executing the strategic direction of technology-focused content across digital experiences, ensuring complex technical concepts are translated into compelling, intuitive, and engaging narratives. - The ideal candidate is a natural storyteller who can transform high-level ideas into tangible content deliverables that resonate with diverse audiences. - They will collaborate closely with cross-functional teams and stakeholders across the organization to develop innovative content that supports business objectives, enhances user experiences, and elevates technology initiatives. - This role requires a blend of the ability to translate strategic requirements into operational content deliverables, stakeholder management, and creative thinking. - The role is currently a single contributor role with an opportunity to manage a team in the future. Benefits - ABM offers a comprehensive benefits package. - For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management. Company Description ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. - ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. - With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. - Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. - ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. - ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. - ABM participates in the U.S. Department of Homeland Security E-Verify program. - ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.

• Serves as a communication link between the head office staff and the sales force. • Ensures all sales force information requests are completed in a timely and high-quality manner (TAM, Territory Business Plans, etc.). • Territory goals, all other expectations and priorities are clarified, clearly communicated and updated to the representatives. • Actual results versus goals are updated and provided to the reps. • Territory and district strategic action plans are updated to reflect actual performance versus goals. • Contact with key customers, health care professionals, pharmacies and key influencers is maintained to determine if needs are being met by the company, representatives, products and marketing programs. • Recommendations are made to senior management to meet these needs and general market developments in a timely and affordable manner. • Ensures that representatives learn and respect Abbott policy and procedures. • Controls and helps reps manage their territory expenses, budgets and samples. • Ensures overall district expenses are managed to respect district budget. • Ensures marketing programs are properly executed. • Created a high achievement climate that inspires, motivates and rewards high achievers. • Encourages open exchange of innovative and cost-effective ideas. • Actions must be just and ethical. • Communicate market developments to Marketing personnel (Canada, WW, USO) and Canada operations staff. • Provide input to the financial planning process. • Provide forecasts of key products to assist in inventory management. • Develop and maintain strong relationships with key opinion leaders to ensure effective communication and collaboration.

• Conduct comprehensive clinical assessments and identify medical, behavioral, and social barriers to health. • Develop, implement, and monitor individualized care plans for high-risk members. • Manage a panel of members with complex healthcare needs across multiple settings and providers. • Coordinate transitions of care following emergency department visits, hospitalizations, and skilled nursing stays. • Collaborate closely with Community Health Workers to ensure members receive both clinical and community-based support. • Identify gaps in care and proactively intervene to prevent avoidable utilization and adverse outcomes. • Provide health coaching, disease management education, medication support, and self-management training. • Participate in interdisciplinary care team meetings and case reviews. • Maintain accurate documentation and regulatory compliance requirements associated with ECM and related programs. • Support quality, utilization, and member outcome goals established by the organization and health plan partners.

• Lead end-to-end delivery of Oracle EBS initiatives including upgrades, process improvements, integrations, and operational enhancements • Drive functional delivery across Inventory, Order Management, Purchasing, AP/AR/GL, Subledger Accounting (SLA), and Cost Management modules • Support ERP modernization and simplification initiatives to improve scalability, maintainability, and operational efficiency • Partner with Finance and Accounting teams to improve close processes, inventory controls, audit readiness, and financial reporting accuracy • Support long-term Oracle Cloud / Fusion migration readiness and enterprise application transformation planning • Oversee enterprise structure alignment including multi-org, multi-region, and multi-currency operational models • Lead warehouse and operational systems initiatives supporting receiving, grading, refurbishment, fulfillment, inventory management, and logistics operations • Drive delivery and integration initiatives across Deposco WMS, operational processing systems, Oracle ERP, and third-party logistics platforms • Partner with operational stakeholders to improve process standardization and reduce operational complexity across supply chain platforms • Lead enterprise application integration delivery across ERP, WMS, operational systems, kiosk platforms, and reporting environments • Oversee data migration, cutover planning, and release coordination for large-scale system implementations and upgrades • Establish and maintain enterprise application governance processes including change management, release controls, documentation standards, and operational support frameworks.