• Plan, prepare, and implement instructional activities that contribute to a climate where students are actively engaged in meaningful learning experiences • Identify, select, create, and modify instructional resources to meet the needs of the students with varying backgrounds, learning styles, and special needs • Assist in assessing changing curricular needs and offer plans for improvement • Maintain effective and efficient record-keeping procedures • Provide a positive environment in which students are encouraged to be actively engaged in the learning process • Communicate with students, parents, and internal and external professionals within established timelines • Collaborate with peers to enhance the instructional environment for students by participating in activities which include, but are not limited to, team teaching, meetings, staff development, communities of practice, and various committees • Model professional and ethical standards when dealing with students, parents, peers, and community members • Ensure that student growth and achievement are continuous and appropriate for age group, subject area, and/or program classification • Establish and maintain cooperative working relationships with students, parents, schools, and colleagues measured by FLVS district/school survey results • Meet specific course and school-wide student performance goals • Demonstrate gains in student performance • Participate in research and presentations about online teaching; this may include activities such as, authoring articles, hosting workshops, sharing of information for professional growth, and student outreach events and activities • Participate in blended learning models, which include both online and classroom instruction and interaction with students at various schools and districts across the state; may be required to report to an assigned school • May be responsible for instructional tutoring • Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others

• Provide an educational atmosphere where students have the opportunity to fulfill their potential for intellectual, emotional, physical, and psychological growth. • Organize and implement an instructional program that results in students achieving academic success in accordance with FLVS and state policies and laws. • Plan, prepare, and implement instructional activities that contribute to a climate where students are actively engaged in meaningful learning experiences. • Identify, select, create, and modify instructional resources to meet the needs of the students with varying backgrounds, learning styles, and special needs. • Assist in assessing changing curricular needs and offer plans for improvement. • Maintain effective and efficient record-keeping procedures. • Provide a positive environment in which students are encouraged to be actively engaged in the learning process. • Communicate with students, parents, and internal and external professionals within established timelines. • Collaborate with peers to enhance the instructional environment for students by participating in activities which include, but are not limited to, team teaching, meetings, staff development, communities of practice, and various committees. • Model professional and ethical standards when dealing with students, parents, peers, and community members. • Ensure that student growth and achievement are continuous and appropriate for age group, subject area, and/or program classification. • Establish and maintain cooperative working relationships with students, parents, schools, and colleagues measured by FLVS district/school survey results. • Meet specific course and school-wide student performance goals. • Demonstrate gains in student performance.

• Respond to participants' inquiries regarding their employer-provided group insurance plans. • Help clients understand their insurance coverage. • Provide general information about the organization. • Refer clients to specialists when necessary. • Receive, understand, and resolve complaints, proposing appropriate solutions. • Provide support and guidance while adhering to internal policies. • Perform other related duties as assigned by the service manager. • Maintain strong customer relationships through follow-up. • Identify and recommend improvements to optimize our services. • Comply with the information security policy to ensure the availability, integrity, and confidentiality of all data in any form (text, graphic, audio, visual, digital, etc.). • Other duties as required.

Role Description Presta assistência aos clientes através de uma fila de ligações telefônicas e sistemas de chamados de suporte. Desenvolve e mantém relações positivas com os clientes. Responde às dúvidas dos clientes sobre produtos, recursos e/ou serviços da empresa. Executa soluções simples para problemas técnicos. Encaminha os problemas para especialistas internos conforme o necessário para garantir uma resolução rápida e eficaz. Qualifications - Experiência em atendimento ao cliente. - Habilidade em resolver problemas técnicos simples. - Capacidade de desenvolver relações positivas com os clientes. Requirements - Disponibilidade para trabalhar em horários flexíveis. - Boa comunicação verbal e escrita. - Conhecimento sobre produtos e serviços da empresa. Benefits - Ambiente de trabalho colaborativo. - Oportunidades de crescimento e desenvolvimento profissional. - Valorização da diversidade e inclusão. Company Description A Diebold Nixdorf é uma empresa global que opera em múltiplas localidades e entidades. Com mais de 23.000 colegas de equipe em mais de 130 países, aproveitamos tecnologias futuras para oferecer experiências personalizadas e seguras ao consumidor que conectam as pessoas ao comércio. Nossa cultura é alimentada por nossos valores de colaboração, determinação, urgência, disposição para a mudança e responsabilidade.