• Manage appointment scheduling for clinics/units and maintain calendars • Process consult intake, schedule appointments, and manage electronic waitlists • Review daily consults, recall lists, and communications for accuracy • Adjust appointments, locations, and providers to maintain clinic access and coverage • Serve as first point of contact for patients, families, and staff • Answer phones, respond to inquiries, and resolve concerns • Provide courteous, professional, and timely service • Handle complaints and initiate resolution within required timelines (24–72 hours) • Collaborate with interdisciplinary healthcare teams (VA and community providers) • Support community care scheduling workflows and escalation processes • Assist patients in navigating care and making informed decisions • Input and maintain patient data in CPRS/EHR systems • Verify and update demographic and insurance information • Perform receptionist and clerical duties (messages, records, materials) • Support revenue processes by identifying insurance coverage • Maintain patient safety by verifying identity using required protocols

• Perform thorough good faith exams and initial psychiatric evaluations • Consult with and develop appropriate treatment plan based on patients’ desired outcome and patient specific needs • Consistently perform holistic/medication management sessions with patients • Ensure that you are knowledgeable about all the treatments and products we offer • Respond to patient questions and concerns in a timely, courteous, and professional manner • Contribute to a quality work environment by maintaining a positive attitude • Maintain a detailed record of all treatments for each patient in an electronic medical record • Assume role as Medical Director and coordinate with Clinical Director

• Complete take-offs from concept and engineered plans • Prepare and manage Version 1, Version 2, and final contract estimates within WunderBuild • Manage projects throughout the full estimating lifecycle from concept through to contract • Price variations, design changes, and construction alternatives with fast turnaround times • Maintain accurate project costings, estimating records, and documentation • Send and follow up quote requests with suppliers and subcontractors • Coordinate pricing updates, supplier communication, and contractor documentation • Maintain organised quote tracking systems and supplier records • Assist with improving estimating workflows and operational systems within WunderBuild • Help build and maintain templates, cost catalogues, supplier lists, and cost codes

• Deliver engaging and dynamic lectures online for our distance learning students. • Take on module leadership, ensuring consistent quality and development of learning materials and schemes of work. • Oversee assessment marking, create authentic assessments, and provide high-quality feedback. • Support the creation of new programmes and refresh existing ones to align with industry trends and employer requirements. • Collaborate with colleagues to provide academic advice and support to students. • Drive innovation in teaching methods, student support, and assessment. • Support the Department Link Coordinator in maintaining effective working relationships with transnational education (TNE) partners. • Work collaboratively with the Department Link Coordinator and partner colleagues to support programme delivery, academic standards, curriculum enhancement, and quality assurance activities.