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OCHIN

OCHIN describes itself as a nonprofit leader in equitable healthcare innovation. As an employer, the organization strives to build a challenging yet rewarding w

EPIC Supervisor – Clinical Diagnostics, Maintenance

Location

United States

Posted

16 hours ago

Salary

$98.8K - $140.3K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

EPIC Supervisor – Clinical Diagnostics, Maintenance

OCHIN

• Leads, trains, and motivates the Epic Radiant, Cupid, Lumens, Ambulatory Orders Maintenance Analyst team • Manages projects, prioritization, providing regular feedback for individual development, and training • Communicates and mitigates issues and risks, measuring, and ensuring high quality service • Assesses and makes improvements to the system and processes to improve efficiency • Supports Manager and Team in developing effective workflows • Ensures that new staff are on-boarded in a methodical measured manner that prepares them for success • Serves as an escalation point for complex issues, collaborating with the Help Desk and Product teams • Partners with Epic application teams, pharmacy stakeholders, and IT leadership to ensure seamless integration and communication • Develops and evolves resource allocation strategies to ensure appropriate staffing for ongoing and future projects

Job Requirements

  • Bachelor’s Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience
  • Minimum of 3 years of experience in similar or relevant, Epic Radiant or Cupid Analyst role or Epic Ambulatory with 1 year of supervisory or team lead experience being highly desirable
  • Must have extensive experience working in Epic EHR
  • Required certification in at least one of the following: Cupid or EpicCare Ambulatory
  • Desired certifications include Radiant or Order Transmittal
  • Experience supporting Lumens-enabled imaging workflows or other non-radiology diagnostic imaging within Epic is nice to have
  • Experience supporting imaging and/or other diagnostic services such as EKG, Cardiac Monitoring or Stress tests
  • Strong understanding of end-to-end diagnostic workflows, including ordering, scheduling touchpoints, result routing, and clinical impact
  • Intermediate proficiency in Microsoft Excel
  • Consistently acts with integrity and accountability.
  • Process and detail-oriented, with a strong focus on data-driven decision making.
  • Proactive, self-motivated, and solution oriented.

Benefits

  • Generous compensation package
  • Health insurance
  • Professional development opportunities
  • Healthy work-life balance

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