• Perform service, maintenance, troubleshooting, and repair on commercial and industrial chiller systems • Diagnose and repair centrifugal, screw, scroll, and absorption chillers • Work on systems from LG, Trane, York, JCI, and Daikin • Interpret technical drawings, wiring diagrams, and OEM manuals • Conduct start-ups, commissioning, and system performance checks • Troubleshoot electrical, mechanical, and refrigeration components • Support central plant operations, including cooling towers and pumps • Provide recommendations for system upgrades, repairs, and maintenance • Maintain accurate service documentation and reports

• Underwriting new business to drive profitable growth • Operating within established underwriting guidelines and portfolio strategy • Providing oversight and approval for complex or referred renewal and endorsement activity • Evaluating exposure, coverage structure, pricing adequacy, and policy terms • Applying underwriting guidelines and adhering to referral authority protocols • Building and managing a profitable portfolio aligned with performance targets • Monitoring performance and implementing corrective underwriting action when necessary • Developing productive relationships with retail agents • Clearly communicating underwriting appetite to improve submission alignment • Leveraging internal technology, data tools, and workflow systems • Maintaining accurate documentation and workflow compliance.

• Support agents/brokers with placing General Liability insurance coverage. • Evaluate and analyze risks for acceptability based on underwriting guidelines and individual risk characteristics. • Manage a profitable book of General Liability business including review of new business, renewal business, and mid-term endorsements. • Execute on deliverables for quoting/binding business based on Service Level Commitments. • Operate within a defined authority statement. • Exercise sound underwriting judgement as it relates to pricing, forms, applications, deductibles, etc. • Work independently with limited support and sporadically refer business to SVP of underwriting. • Mentor/develop junior level underwriters.

• Underwrite all coverages and classes we offer on both an admitted and non-admitted basis. • Work closely with our appointed retail agents and wholesale brokers to underwrite new business, larger renewals, and highly technical transactions. • Performance will be primarily measured by profitability, growth, and agency management. • Focus on key tasks that deliver results with the support of a team of underwriting assistants handling most post bind transactions. • Collaborate with the national sales team to appoint new agents and wholesale brokers, source new business submissions, and provide insights during the agency review process. • Utilize our proprietary software platform for rating, issuance, documentation, and workflow to simplify the underwriting process.