• Manage complex strategic projects that make a meaningful impact on our mission to enable customers to make the world healthier, cleaner, and safer • Guide successful execution of important initiatives across functions, ensuring timely delivery, risk mitigation, and stakeholder alignment • Manage multiple high-priority projects simultaneously, coordinating cross-functional teams through the complete project lifecycle while maintaining focus on business objectives and quality standards • Implement process improvements, new technologies, and transformational changes that enhance operational efficiency and customer success

• Serve as the primary contact between the sponsor and the organization at the project level • Ensure escalation pathways are adhered to internally and externally • Accountable for the overall delivery of the cross-functional project (time, cost, quality) • Manage customer expectations to achieve optimal delivery • Drive Risk Identification and Issue Resolution at project level • Ensure project team compliance with organization policies, SOPs, ICH-GCP, regulatory and project specific requirements

• Manage day-to-day governance and operational processes for design and research tools. • Support license provisioning, onboarding, offboarding and seat management activities across multiple platforms. • Improve and document workflows related to tool requests, approvals, procurement and license assignment. • Serve as the primary point of contact for employees seeking guidance on obtaining access to design and research tools. • Partner with Procurement, Finance and business stakeholders to coordinate software purchases and renewals. • Consolidate and track purchase requests (PRs), purchase orders (POs), invoices and related procurement activities. • Maintain visibility into software utilisation, license allocation and renewal schedules. • Identify opportunities to optimise licensing costs, improve adoption and reduce operational overhead. • Develop governance documentation, process guides, FAQs and communication materials. • Create reports and dashboards that provide visibility into license usage, procurement status and operational metrics.

• Support in the field of large volume outsourcing programs • Coordination, monitoring and preparation of project controlling and reporting • Track budget discrepancies and inform the Customer Success Manager • Maintain program-related projects in PLx Time tracking & Accounting System • Support onboarding/offboarding of resources as instructed • Prepare monthly/quarterly financial statements