• Manage day-to-day governance and operational processes for design and research tools. • Support license provisioning, onboarding, offboarding and seat management activities across multiple platforms. • Improve and document workflows related to tool requests, approvals, procurement and license assignment. • Serve as the primary point of contact for employees seeking guidance on obtaining access to design and research tools. • Partner with Procurement, Finance and business stakeholders to coordinate software purchases and renewals. • Consolidate and track purchase requests (PRs), purchase orders (POs), invoices and related procurement activities. • Maintain visibility into software utilisation, license allocation and renewal schedules. • Identify opportunities to optimise licensing costs, improve adoption and reduce operational overhead. • Develop governance documentation, process guides, FAQs and communication materials. • Create reports and dashboards that provide visibility into license usage, procurement status and operational metrics.

• Support in the field of large volume outsourcing programs • Coordination, monitoring and preparation of project controlling and reporting • Track budget discrepancies and inform the Customer Success Manager • Maintain program-related projects in PLx Time tracking & Accounting System • Support onboarding/offboarding of resources as instructed • Prepare monthly/quarterly financial statements

• Support internal and client-facing projects in a fast-paced consulting environment • Develop project SOWs, budgets, timelines, and status reports • Monitor project scope, risks, resources, deadlines, and financials • Coordinate internal and client meetings, follow-ups, and action plans • Manage client submission processes, including Medical/Legal/Regulatory (MLR) reviews • Route deliverables through internal review, quality control, and approval workflows • Maintain organized project documentation and ensure compliance with client-specific processes • Identify opportunities to improve efficiency, communication, and project execution

• Oversee telecom construction projects to ensure alignment with scope, timeline, and budget • Lead the project lifecycle from pre-construction through closeout • Collaborate with internal teams, including business development, program management, operations, and field construction • Promote a strong team culture focused on safety, quality, and continuous improvement • Conduct project meetings, reviews, and progress updates • Track project milestones and report on schedule status • Identify and mitigate risks such as delays, scope gaps, and material or labor shortages • Maintain positive relationships with stakeholders, including property owners, municipalities, KDOT, and others