Role Description Wir suchen für den Zeitraum 1. September 2026 bis 31. August 2027 eine engagierte und fachlich versierte Persönlichkeit als Sozialarbeiter:in in der Sozialberatung (60%). Die Sozialberatung ist Teil des Bereichs Migration und eine niederschwellige Anlauf- und Triagestelle für Menschen im gesamten Kanton Zürich. Ziel ist es, Menschen in herausfordernden Lebenssituationen zu stärken und gemeinsam tragfähige Perspektiven zu entwickeln. In deiner Rolle berätst du Ratsuchende in komplexen sozialen Fragestellungen und entwickelst gemeinsam mit ihnen tragfähige Lösungen. Diese befristete Stelle ist eine Mutterschaftsvertretung bis zum 31. August 2027. Die Einsätze erfolgen an fixen Arbeitstagen jeweils montags, dienstags und donnerstags. - Du berätst Menschen in schwierigen Lebenslagen zu Themen wie Finanzen, Wohnen, Arbeit, Gesundheit, Familie, Aufenthalt und Sozialversicherungen. - Gemeinsam mit Ratsuchenden entwickelst du tragfähige Lösungen und stärkst ihre Selbstständigkeit. - Gezielt vermittelst du an passende Fachstellen und unterstützt die Orientierung im Hilfesystem. - Die strukturierte Fallführung inklusive Dokumentation und Gesuchstellung verantwortest du eigenständig. - In enger Zusammenarbeit mit internen und externen Partnerorganisationen bringst du dich aktiv ein. Qualifications - Tertiärabschluss in Sozialer Arbeit (FH/Uni) oder eine gleichwertige Qualifikation. - Mehrjährige Erfahrung in der Beratung, idealerweise im transkulturellen Kontext. - Kenntnisse im Sozialhilfe-, Sozialversicherungs- sowie Migrations- und Aufenthaltsrecht. - Stilsichere Deutschkenntnisse sowie gute Fremdsprachenkenntnisse (Englisch/Französisch; weitere Sprachen im Asylbereich von Vorteil). - Sicherheit im Umgang mit digitalen Arbeitsmitteln (Office 365, Fallführungssysteme). - Eine reflektierte, verantwortungsbewusste und unparteiliche Arbeitsweise sowie ein sicheres Auftreten. - Kommunikationsstärke und Verhandlungsgeschick im Umgang mit unterschiedlichen Anspruchsgruppen. - Eine selbstständige, pragmatische Arbeitsweise – auch in komplexen Beratungssituationen. - Ein professioneller und reflektierter Umgang mit Nähe und Distanz in der Beratungsarbeit. Benefits - Früchtekorb, moderne Arbeitsumgebung und 6 Wochen Ferien. - Grosszügige Anstellungsbedingungen. - Interne Weiterbildungsformate. - Gemeinsame Unternehmungen. - Grossartige Kolleginnen und Kollegen in einem dynamischen Team. - Sinnstiftende Aufgabe mit direktem menschlichem und gesellschaftlichem Impact. Company Description Seit über 125 Jahren setzen wir uns im Kanton Zürich für mehr Menschlichkeit ein. Mit unseren Mitarbeitenden und über 2’400 Freiwilligen unterstützen wir Menschen im Alltag, fördern soziale Integration und stärken Gesundheit, Selbstbestimmung und Bildung. Unsere Arbeit orientiert sich an den Rotkreuz-Grundsätzen, den Bedürfnissen der Bevölkerung und den gesellschaftlichen Entwicklungen im gesamten Kanton Zürich. Gemeinsam mit der öffentlichen Hand und Partnerorganisationen schaffen wir verlässliche und wirkungsorientierte Angebote, die dort helfen, wo Entlastung, Orientierung oder soziale Teilhabe fehlen.

• Lead the onboarding and transition of new upper school students and families within the advisor’s caseload in partnership with the admissions and placement teams. • Develop individualized and supportive relationships with students and families within the advisor’s caseload. • Facilitate the academic success and retention of students by developing and communicating pacing plans and supporting the development of executive functioning skills such as organization, time-management, and goal setting. • Utilize the learning management system to convey important academic and pacing information and learning support resources to students and families. • Maintain a detailed roster of students in the advisor’s caseload, to include relevant academic, demographic, and personal information. • Maintain accurate and updated four-year plans for all students that align with their academic, post-secondary, and collegiate athletics goals. • Serve as the student and family’s primary connection to the broader school community and facilitator of important resources and supports. • Identify and support students of academic concern via proactive outreach and communication. • Monitor and update students’ academic plans and academic progress. • Refer students of academic and/or mental health concern to the Dean of Counseling and Advising, as appropriate. • Identify, support, and monitor students on conditional enrollments. • In partnership with the academic team, coordinate the re-enrollment, course planning, course extension, and summer school enrollment processes for students in the advisor’s caseload. • Support and participate in key virtual webinars and orientations to support students’ and families’ transition to the school. • Assist in school-wide retention efforts and strategies. • Guide a caseload of senior students and their families in all aspects of the college admissions planning process, including the development of the college list, standardized testing, timing of applications, college essays, letters of recommendation, and financial aid and scholarships. • Utilize a developmental and holistic approach to maintain trust and rapport with students and families. • Support students in their unique journeys academically, athletically, and otherwise, including the support of gap year and other alternative post-secondary options. • Utilize SCOIR as a means for maintaining accurate data and records of individual students’ application progression. • Liaise with the Registrar to ensure accuracy of student transcripts and records. • Prepare accurate and timely students’ materials, including the transcript, letters of recommendation, school profile, and school report, to be submitted to potential colleges in the application process. • Write powerful and persuasive letters of recommendation in support of students. • Demonstrate knowledge of the National Collegiate Athletics Association (NCAA) eligibility guidelines and the University of California (UC) admissions requirements. • Represent the school at various conferences, as required. • Maintain an active membership in the National Association of College Admission Counselors (NACAC). • In partnership with the Director of Community Engagement, facilitate the community engagement experience of ICL Academy upper school students and their families via attendance at and participation in various community building events, such as Community Day, talent shows, student volunteer opportunities & events, & class pep rallies/celebrations. • Support the planning of the school’s annual year end celebration. • Attend the annual year end celebration. • Additional duties as assigned.

• Assist students and parents/learning coaches with course selection and scheduling • Be a point of contact for student concerns across multiple subject areas as well as non-academic issues • Establish counseling processes for all enrolled students on their caseload • Advise students and families related to academics, career planning and graduation • Implement programs for students related to interpersonal adjustment issues, including individual and small group counseling services • Work with school teams to identify and help families access school and community resources • Participate in the development of crisis prevention and management plans for the school • Serve as a key member of the Student Support Team (SST) • Implement efforts to secure complete and accurate records for Connections Academy students • Report and refer critical incidents that jeopardize student well-being • Assist teachers when students enroll mid-semester, ensuring proper integration into coursework • Ensure students receive appropriate phone calls per Connections Academy protocol

Role Description Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you’ll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you’re curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! This is a support position that will handle support duties and back up for various cross functional roles within a dedicated customer. Key Responsibilities: - Corporate Jet Management: Sending invites, working from excel sheet to track accepts/declines and then changing existing bookings when/if Jet is confirmed. - Hotel desk support, direct billing, meeting space and corporate apartments. - Some customer service research, and resolution efforts. - Provide proactive travel recommendations aligned with client policies and preferences. - Scheduling and roster management. - Maintain accurate records, ensure policy compliance, and protect confidential traveler information. - Build strong relationships with clients, and cross functional roles within the team. Qualifications - 7+ years customer service experience, including 5+ years as a travel counselor. - Strong Sabre GDS expertise. - Excellent communication, organization, and problem-resolution skills. - Solid knowledge of global travel, fares, and routing. - Ability to thrive in fast-paced, high-pressure environments and adapt to change. - Proficiency in Microsoft Office (Outlook, Word, Excel). Requirements - Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Benefits - The #TeamGBT Experience: Work and life balance at Amex GBT. - Flexible benefits tailored to each country starting the day you do, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources. - Travel perks: Choice of deals each week from major travel providers on flights, hotels, cruises, and car rentals. - Access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. - Commitment to champion Inclusion in every aspect of our business, with global INclusion Groups for colleagues to connect. - And much more!